I got a couple of tacos and an ice water from the drive-thru. I got home and noticed black…read moreparticles in my water. I think it might be mold. I am very disgusted.

My experience was downright embarassing. The drive through took nearly 10 minutes and i had to ask…read morefor the receipt twice after they handed me the bag. The entire food order was absolutely incorrect and everything they handed me was UPSIDE DOWN in the bag and spilling out of tacos and wrappers. I went in to ask to speak to management, who rolled her eyes at me. Im honestly unsure how this place stays open. Zero Stars isnt an option, but it should be.

I don't normally review fast food places but felt this KFC deserved some positive feedback and…read more recognition. I needed an order for a family dinner and found I could order online a day ahead and also get a discount. I was a little skeptical that it would all work out, convenience, fresh hot food and the discount. It worked perfectly! My order was ready on time, correct, hot fresh food that was delicious. The service was great and the person working genuinely thanked me for the order. Thanks for making our Sunday family dinner a very good one. It's a convenient location for travelers .

Did not honor the coupons sent via mail. When called to inquire why, a man answered the phone and…read morewhen I asked for his name, he was instructed by a female off the call to hang up so he did. I did call corporate and reported the incident. I had a question, but they couldn't be bothered to give an answer. Don't waste your time at this place.

Every time I go out of town I just have to stop food is always good and the prices arenok too no…read morepics this time I was hungry and we driving

The dining room was neat and clean, as was the exterior of the building. The food was fresh and…read moretasty.

Good food great prices and friendly service. The burger baskets are great. The ice cream is…read morefantastic the banana splits are huge and delicious.

They are fast with taking your order, great place to get at and good food to eat and very cheap…read moreprices

I ordered on the app at 5:45 and didn't recieve my order until 6:30. Then when I asked for no…read morecheese on the salad, they said that wasn't on the receipt however there isn't an option to say no cheese on the app.. I ordered on the app for convenience, not to wait over 45 minutes for FAST FOOD. Wendy's is a joke in Galax, VA

Food is always great, whether ordered inside or via drive thru! Only issue we had on this visit was…read morethe interior dining area was clearly unkept. The drink machine was covered in dried soda splashes and out of a lot of options. There was trash on the floor (food, napkins) and we had to wipe our table down before eating. There was also a random trash can sitting in the middle of the dining area? A recent renovation to this Wendy's was finished not that long ago so I was sad to see it in such a mess. Highlight of the visit was the food- We visited today to try the new menu options and they did not disappoint!

Service needs to improve. All around service. All I hear while waiting for my food is how people…read moreare calling out.. when there is a sufficient amount of employees, so many I would say bumping elbows.

burgers where bloody and ice cold in the middle .....if you…read morecan't fix a ham close your damn doors

The food at the Galax, VA location was really very good. The service, however, is another story…read more Arrived at about 7:40. Waited a few minutes. The waitress came out and got our drink orders and delivered them fairly promptly. She said just to let you know it will be about 25 minutes before you get your food. There were 4 people in our area. Over an hour passed before the food came out... Missing the French fries. We had to go and locate the waitress twice to tell her we had not gotten the fries They still didn't come out. In about 30 minutes they finally arrived after asking twice. They were fresh and hot so obviously they had not been cooked 30 minutes earlier. Offered dessert because we had to wait so long. We took it but around 25 more minutes before it was delivered. Not great at all. Brownie obviously old and dried out. Waitress told us there were 3 cooks in the kitchen. Not sure what they were doing. We watched the second half of the Arizona v somebody game and the first half of the Duke v Virginia game. You just can't make this stuff up. Maybe worst service ever!

This is always a "must-stop-at" spot when in Galax! Super cheap PBRs (used to be a dollar for a…read more12oz, now $1.50 which is still a steal despite inflation) and delectable sammies you can tweak to your palatable pleasure! Seriously, the sandwich selection is where it's at...tho other menu items look incredible, including the buffalo mac n cheese Awesome spot too! Old US Post Office bldg w/what amounts to a museum of old and collectible tchotchkes that you can peruse while you wait for your food. Great ambiance, especially at the bar! Only thing is the inconsistency w/service here; thankfully I've only had one time where it was snail-level slow. In the end, all's well that ends well. Highly recommend the Pendleton & the Sherlock Holmes!