The service of this location has gone downhill since management changed, though the food is still…read moregood. The drive through is very slow, and their hours of operation have been reduced. Hope they get things together because this used to be one of the better Arby's. Also today, the curly fries were left out of the order and there was no sauce for the cheese sticks.

One of the nicest worker, clean and food was hot and delicious , manger treated you like familyread more

I got a couple of tacos and an ice water from the drive-thru. I got home and noticed black…read moreparticles in my water. I think it might be mold. I am very disgusted.

My experience was downright embarassing. The drive through took nearly 10 minutes and i had to ask…read morefor the receipt twice after they handed me the bag. The entire food order was absolutely incorrect and everything they handed me was UPSIDE DOWN in the bag and spilling out of tacos and wrappers. I went in to ask to speak to management, who rolled her eyes at me. Im honestly unsure how this place stays open. Zero Stars isnt an option, but it should be.

Every time I go out of town I just have to stop food is always good and the prices arenok too no…read morepics this time I was hungry and we driving

The dining room was neat and clean, as was the exterior of the building. The food was fresh and…read moretasty.

Good food great prices and friendly service. The burger baskets are great. The ice cream is…read morefantastic the banana splits are huge and delicious.

They are fast with taking your order, great place to get at and good food to eat and very cheap…read moreprices

The pizza was to thin and the cheese isn't real motzella. They hardly put any toppings on it. I…read morebought a sub it deserves 4 stars. There paying system is a rip off. They added almost 4.50 for tax it's called Spot on. Ended up paying for both $37 and some cents. Won't be going back so much.

We drove all the way up from Maiden, NC to eat here. Service is top notch and the food is fresh…read moreand delicious.

Food is always great, whether ordered inside or via drive thru! Only issue we had on this visit was…read morethe interior dining area was clearly unkept. The drink machine was covered in dried soda splashes and out of a lot of options. There was trash on the floor (food, napkins) and we had to wipe our table down before eating. There was also a random trash can sitting in the middle of the dining area? A recent renovation to this Wendy's was finished not that long ago so I was sad to see it in such a mess. Highlight of the visit was the food- We visited today to try the new menu options and they did not disappoint!

I ordered on the app at 5:45 and didn't recieve my order until 6:30. Then when I asked for no…read morecheese on the salad, they said that wasn't on the receipt however there isn't an option to say no cheese on the app.. I ordered on the app for convenience, not to wait over 45 minutes for FAST FOOD. Wendy's is a joke in Galax, VA

Service needs to improve. All around service. All I hear while waiting for my food is how people…read moreare calling out.. when there is a sufficient amount of employees, so many I would say bumping elbows.

burgers where bloody and ice cold in the middle .....if you…read morecan't fix a ham close your damn doors

The food at the Galax, VA location was really very good. The service, however, is another story…read more Arrived at about 7:40. Waited a few minutes. The waitress came out and got our drink orders and delivered them fairly promptly. She said just to let you know it will be about 25 minutes before you get your food. There were 4 people in our area. Over an hour passed before the food came out... Missing the French fries. We had to go and locate the waitress twice to tell her we had not gotten the fries They still didn't come out. In about 30 minutes they finally arrived after asking twice. They were fresh and hot so obviously they had not been cooked 30 minutes earlier. Offered dessert because we had to wait so long. We took it but around 25 more minutes before it was delivered. Not great at all. Brownie obviously old and dried out. Waitress told us there were 3 cooks in the kitchen. Not sure what they were doing. We watched the second half of the Arizona v somebody game and the first half of the Duke v Virginia game. You just can't make this stuff up. Maybe worst service ever!

Lovely Sunday lunch service here! Friendly staff, extensive menu, delicious food and drink…read morespecials, if that's what you're interested in. Ambiance was very welcoming and relaxed. Food was delicious! Highly recommend!

First off its Pizza Hut. I'm not expecting 5 Star quality and service. In a pinch I will get Pizza…read moreHut from where we are from. We are from out of town and at 5pm, expected there not to be a crowd but not expecting it completely empty either. Stood for a while waiting for someone to seat us as sign says to wait. Finally went to the counter and lady took us to a table. Took our drink orders. Told they did not have Mt. Dew on fountain, only in bottles. I chose just to get a Pepsi. Placed our order of bread sticks and Med pizza. Was told bread sticks come in 10 or 20. WOW. Our home place does 5 or 10 but OK. They come out as 5 longs cut in half to make 10....... Now it makes sense. Another couple come in so now 4 in the restaurant. They seem to do a LOT of drive through pick up business. Pizza arrives, A lot less sausage on it than we would normally see at home. If bacon was on it, I may could have counted the pieces. Peperoni same, very little. We asked for napkin and waitress advised they did not have any but could bring us some paper towels which she quickly did. We noticed no table had pepper shakers on them. Asked and she again said they were out but could bring us pepper in the little paper bag things like take out has. I did not ask but it seems as if a delivery truck had not come in some time or someone failed to place order for stock. Since we only come here once a year, will see what 2026 brings.

They cannot get an order right they lie when you call to complain and the food arrives cold. Do not…read moreorder from here