I highly recommend Lola's House Cleaning Services. Lola and team did a deep cleaning for my parents home. I called around 4-5 services and all gave me quotes without seeing the house. Lola provided a quote after seeing the house for an accurate quote, no surprises. Lola and team did an outstanding job, cleaned areas I never knew needed cleaning. I'm so glad I found Lola! If you want a great job from an honest person, give Lola a call at 323-915-5758! read more

If i can give 0 stars i would. I called in for them to come to my house for house cleaning. I was asked to zelle a deposit to them which I did immediately while I was on the phone with her. Once deposit was paid, I confirmed the time of the appointment which was supposed to be a Tuesday at 1pm. She tells me she will text me the Sunday before to confirm. She ends up texting me on Sunday night to change the time to 11am and I confirmed the appointment. It is now Tuesday 12:23pm and I tried reaching out to them via text and phone - no response. EXTREMELY DISAPPOINTING. read more

Lola and her young ladies are friendly and professional. They do a great job. I'm happy with the work they do. We always confirm one day in advance. I have her clean my house every 2 weeks. read more

I hired Lola and her team to deep clean a rental property. She came out to quote me and said it would be $375. When I asked if the stains on the ceiling would come off she said the price didn't include ceilings. I mentioned to her there would be painters and she said painters left their own mess behind. Then she said $425 and the deep cleaning would include EVERYTHING, top to bottom. I will admit the 3 bedroom 2 bath and 2 bonus rooms was a task but she should not have taken the job if it was too much for her. She NEVER touched the tile in the second restroom! When we did our walk through she said the stains on the tile couldn't come off. She said "the power" was cut and she couldn't "see". I recently scrubbed it and the stains came off. I am not sure if she understood what deep cleaning meant. It's looks like they just wiped around and only removed the spider webs and did a mediocre job on cleaning the molding the second half of the house. She mentioned how it seemed like the previous tenants never cleaned but it also looks to me that she and her team really do not provide deep cleaning services. After tipping them she even tried to get me to buy them lunch because they had not eaten. She said they had food but I had no microwave. (It was an empty property). Earlier she asked me to bring them some cold drinks because they had no water, which I did. I would not hire Lola and her team again or recommend them for this kind of job. read more

Lola and her team came to deep clean my house after she came to do an estimate and check the house and the work needed. And we agreed on the price and that they will come and do the cleaning every month. I messaged Lola on week 3 to schedule for the next cleaning, she said she'll check the schedule and get back to me. 3 days passed and I didn't hear from her. I messaged her again, she said she'll get back to me tom. And I didn't hear from her for another 3 days. I called her and she said she's not feeling well and that I have to wait for her for another 2 weeks until she feels better or find someone else to do the cleaning. The next day I called her to see what's going on, she said that it's not worth it to come and do the work for the price she agreed on. And the team think I'm picky! Although deep cleaning means do every detail in the house, "which she promised they will do before they start working" and not just removing dust. I don't recommend this team at all, so unprofessional and dishonest, waisted 2 weeks just waiting to schedule and her playing hide and seek and coming back telling me this nonsense. Do yourself a favor and save your time and money and find a professional company to work with! read more

She does an excellent job been working with her for about 4 years she's detailed oriented. She speaks spanish mainly but also English. She's really a friendly person and knows what she is doing. Giver her a try I'm sure you won't be dissatisfied with her work. I recommend her 100% to all my friends and family. read more

Lola is always so pleasant and she is always in communication with me. Her and her team do such a thorough job cleaning. And her prices are very reasonable. read more

Lola is so sweet and goes the extra step to be helpful. I think her prices are fair, she is easy to work with for schedule changes, and most importantly, she does a great job cleaning my house. I love coming home after she's visited -- the sink is gleaming, the floors shiny, and the overall goodness of our home smelling and looking clean after a long, busy day is the BEST feeling. I'm so glad I found her via recommendations in our local Facebook page. read more

Disclaimer: I absolutely adored the woman that Lola sent to clean. She did a great job with what she was given. My issue is with Lola. She is a liar. I called and asked for a quote for a same day cleaning yesterday. She first said she was unavailable and could do it the following day. I mentioned I could not do the next day as I would be back at work and had a dog who scares easily to strangers so leaving a key under the mat wouldn't work either. She said okay and called me back and said she freed up for same day. Lola said a basic clean for an apartment my size was 60-70 with deep cleaning was 150-175. She told me she would do a deep cleaning of my tiny studio apartment for 100 for my first time when I told her I had a budget of 100. I told her my biggest issue was just the bathroom and wooden floors. She sent over Karen who did great with the tools she had (basic mop and some floor cleaner). But the floors were still really dusty and grimy. They needed a steam. On the phone Lola had told me steaming would be offered based on need. I can tell you my floors definitely needed it. I called her after the service to ask why Karen did not bring a steamer and Lola said no steaming for a basic clean. I mentioned the fact that she said this was a deep clean and she denied it by saying she doesn't even own a steamer. Then she changed her story and said I never told her I had a dog because she charges pet owners an even higher price since pet hair is a hassle. But I had most definitely mentioned I had a dog. She then said she never agreed to the 100 and it was ME that said 100. After all of this back and forth, she said she is on the way to my apartment to deep clean it herself but she will charge me extra. She got my card number on the phone verbally so she had all the details she needed to run my card. I said no thank you and thankfully she didn't show up. This was in the span of multiple phone calls after she hung up multiple times and kept cutting me off and was incredibly rude. It was honestly the worst experience. Karen did absolutely amazing, but my floors are still not much better since the proper tools weren't provided to her. I cannot believe I am out 100 dollars for my floors to look the same... read more

Dolores has been coming to my house and cleaning now for 6 months or more. She and her employees are hardworking and do a great job. If anything ever isn't up to your satisfaction, they'll happily take direction, fix the problem, and it won't occur again. Also fair pricing :) read more

We love Lola and her crew! They're great with our dogs, even when the vacuum scares them. They always do a great job, moving furniture to clean underneath and deep cleaning our fridge. Even when they've finished with the kitchen, if we add a few more dishes from lunch while they're still here, they often clean those too before taking off. It's the little things! We have them coming once a week and that seems to do the trick for us. We have a 2 story house with a lot of square footage and they do a great job in a few hours and worth every penny :) Highly recommended! read more

I can get very busy, so I called Lola's House Cleaning services for a deep cleaning for my business and I gotta say that Dolores did an EXCELLENT job. I am very content with her work. She is very detail oriented and she will clean every thing just like you tell her to. I will definitely bring her more business. Thanks Dolores! read more

I requested this service over the weekend to have my restroom cleaned today. I clearly explained to Lola that it is just a restroom, particularly a shower, who's tiles go all the away unto the celing and I couldn't clean because of my back, and that she would also need a ladder. She said she had all of that equipment and that she charges $25/hr. The night before she text me closed to midnight, saying that she would text me when she was on her way. When I txt back to confirm the time, she txt me she will now be at my house an hour after our set appointment. Not even asking me if that would be okay. She was only letting me know and that was after I asked and closed to midnight the night before. So the day of, not only did she still get here later than the hour after, she then changed the negotiating with me, stating that she doesnt only do restrooms for $25/hr. She would need to charge me $55 because she misunderstood over the phone. So I then followed by letting her know that not only was it her misunderstanding, but I then waited for her more than an hour after we had originally set the appointment and today is pretty much my only day to get this done until I can find time another day, so if that is the lowest she would go? She followed by saying she can't go lower despite all the facts and HER "misunderstanding". All the while she had an attitude with me. I further explained that I didn't find it fair to me because I waited purposely for her and she told me a certain price over the phone ans and I wouldn't be able to find someone in such short notice. Not even then was she willing to negotiate. She pretty much stormed out with an attitude saying she needed to leave. While letting her know I was going to leave her a review on Yelp, she said she was going to respond to it. I'm curious to see how she is going to try and justify herself, as she was soooo manipulative in person. I will try to paste our text conversation somewhere on this page where you could see she changed the time on me, so that potential customers beware. I don't recommend her. Very unprofessional and rude. read more

Lola's House Cleaning - Text conversation, where she changed the time on me last minute and was still unwilling to do the job we negotiated over the phone - Home Cleaning Near Me