Been buying from this local family business for over 20 years. It's where I go when I need…read morefurniture, every time.

Prices are good, store is clean and well-organized, it all checks out. Where this store really…read moreshines, though, is what's not on paper. My roommate and I went shopping here and he bought his first couch for our apartment, and the customer service we recieved was exceptional. Every single person working is kind and thoughtful and really goes out of their way to help. The delivery was incredible too, the movers even stopped to chat with my friend's grandma! She was taken aback at how kind and professional they were and gives her full recommendation; Furniture Exchange is the best and they care about their customers. Can't recommend any place more

Very rude movers, would not recommend doing business with them. I would give them zero stars if I…read morecould.

Awesome folks here. My fiancé & I went to 4 different furniture stores here in Bloomington…read more Considering how inflated furniture is these days, this outfit had the most reasonable pricing & decent selection. We worked with Jay, great guy. Highly educated on anything pertaining to furniture. Also didn't press us on anything which was nice. In addition, the delivery process was exceptional. They delivered our sectional free of charge & had it to our house two days after purchase. Finally, Shout out to Thad & Chris (the muscle) for getting our sectional off the box truck, into our living room & pieced together literally in under 15 minutes. Give those boys a raise!

So happy with our new Loveseat!!! We have always had a great experience with Long's!! I can get…read morewhat I want without the sticker shock!! Thank you Brad!!

Went in on a whim and found exactly what we were looking for at 75% of the cost of other places in…read moreBloomington. They had huge variety of furniture, nearly all of it marked down from an already affordable price. The people working answered our questions without following us around trying to persuade us to buy anything. It felt like a homey and friendly place. They even gave us delivery for half the price advertised. Definitely recommend coming in here for your next furniture purchase.

Poor service over priced furniture that all the other cut rate junk dealers sell I could of bought…read morethe same quality at big lots for a third of the price

If you go furniture shopping, you may not realize these guys are around. There are some furniture…read morestores in town that have been around for ages. Others have come and gone. Distinctive Home Furnishings is located near Menards, and I hope they're here to stay. After I received my tax refund, I decided to take a look around. My old Flexsteel had popped a spring, and because it was kind of beat up, I thought a new recliner might make a nice treat. They had some BEAUTIFUL floor models, and had catalogs showing almost any variation you could think of if you wanted a different color or material. In some cases, they had less expensive options if you don't have a premium brand budget. After running into some health issues, I had to take a new recliner off my wish list. However, being an authorized Flexsteel dealer, they were able to assist me with the repair of my old recliner. Because Flexsteel offers a lifetime warranty on their springs, I was able to breathe new life into my old recliner, and my back has thanked me! If you have a repair done, just be ready to wait. Those things take time, but totally worth the wait. I'm grateful for their help, and when I have a recliner budget, I'm heading back as fast as I can to get one!

Don't buy a mail-order mattress until you check out Thompson Furniture…read more My wife and I were planning on ordering one of those "bed in a box" foam mattresses you see advertised but decided to drive out to Thompson's and see what they had before we did. Sure glad we did. They had an amazingly wide selection of mattresses including memory foam, coil spring and hybrid types at a variety of price points. I assumed the mail-order mattresses would be cheaper, but not so. Thompson's had better prices, more selection, and quicker delivery than those mail-order mattresses. Plus you get to actually try before you buy as all the mattresses are in the store to test out. Very relaxed, no pressure atmosphere too and Mark is very knowledgeable about each mattress he sells. Needless to say, we purchased our mattress at Thompson's and in fact bought another one for our guest room too.

This place has a wide selection of furniture from economical to luxury. If you don't see it on the…read morefloor, they can likely order it. I was looking for something specific and I described it to the staff. They went through several books and showed me many option that fit my description! All the furniture is quality. The service is friendly and knowledgeable. I highly recommend Thompson furniture!

Well are you looking for some very nice and comfortable and we'll made furniture? This may be the…read moreplace to go to for some or all of you looking to buy today. Seem like all the staff know about their products they are selling and keep the place nice and clean. Highly recommended on taking a look at this place if your in the area.

I paid $2500 for a power lift chair in June off 2022 but also paid $400 for the extended warranty…read morethrough CCS. The motor to the leg power lift broke Jan of this year 2025 and after multiple calls, emails, trips to the store my chair has still not been fixed 6 months later. Stahls blames CCS and CCS will not extend the warranty for the 6 months I've been dealing with a broken $2500 $400 warrantied chair. We aren't in a pandemic and really feel Stahl should be putting the pressure on the warranty company that I paid Stahl the purchase price. My last LaZBoy and no more Stahl. I try to support local businesses but I'm done with them.

Beautiful furniture and various styles. Great quality. Great prices. A fun day of shoppingread more

Totally ignored when we walked in, even though there were no other customers in the store. Looked…read morearound, saw some wonderful pieces. Finally got help when we said out loud "Maybe we can find someone who works here". No real help was offered. We asked about bedroom furniture and were told that they mostly work with designers. Oh, really? We looked at area rugs and window coverings, but again, no assistance was offered even though there was absolutely no one else in the store. So...maybe we don't look like we can afford their furnishings? Maybe we aren't their type of customer? We definitely felt like they had no time for us. We took our business across town, purchased everything we wanted at Distinctive Furnishings and even ordered some of the exact items we saw at Etc from Distinctive Furnishings at a lower price point. Beautiful store, but the customer service is sorely lacking. We won't sully their store with our presence again.

At Home! The place with so many many things you might put in your home! Pillows, furniture, lights,…read morelamps, mirrors, rugs, and so much more! I didn't mean to sound like a commercial. I just purchased a chair last night and while I was very impressed with a number of things, there was one teeny tiny little detail that stuck that made me knock off a star. The aforementioned chair was one that was in stock, but finding the display was very difficult. I asked a couple of employees about chairs on display and was given the rote answer of "We don't have room to display everything". At one point I looked at how many chairs fit in a bay and found one area that could fit 5 more chairs, so that answer did NOT sit will with me. That's the only reason I'm knocking off a star. What made it an otherwise 5 star visit? The variety, for one thing. On this visit they were just filled to the brim with stuff. As I mentioned, I found a chair I liked, based on the picture on the box. As I was walking around, the staff were dealing with a pretty major ceiling leak that hit during a rain storm. One guy who had been helping there stopped what he was doing to help me. I don't mean he just gave me a quick answer to a question, he pulled a chair down I kind of liked, and helped me on my search for the one I REALLY liked. He eventually found it on display, and helped me get it down. We talked for a bit, and I helped him get it back up on the shelf. In the end, the customer service from this guy was great! Later, when I came back to buy the chair I wanted, the people on duty were very proactive in helping me. One lady found a flat cart, and the lady at checkout made sure I had help loading it. Having bought furniture online, this was totally worth the money. It's comfy and stylish, and feels like it should last. If you're thinking about a chair or loveseat and are on a budget, avoid those online shops and make sure to check this place out first!

I really love this store and am so thrilled there's one here in Bloomington. It's not perfect as…read moreitems are sometimes on the floor and inventory is sometimes low, but still, I'm just happy to no longer drive to Greenwood.

We had a great experience at this store! We had been to several furniture stores today, and this…read morewas our last stop. We should have come here first. The selection was great. Prices were very reasonable. The staff was very friendly and helpful-No high pressure sales.

We like our sectional and our salesperson was very nice and knowledgeable. But the $75 for delivery…read moreof one item should include removing packaging and putting the legs on the furniture. It was really hard for one woman by herself to turn furniture upside down and attach the eight legs. Good thing I had an electric screwdriver to drill the screws into the legs and wood underneath the furniture. Couldn't have been done with a handheld screwdriver, and lots of people don't have electric screwdrivers in their house. Delivery drivers should do this.

This is a huge antique mall in downtown Bloomington - very cool place and absolutely GINOURMOUS…read more Prices are actually very reasonable and some of the sellers offer 20-50% discounts. I didn't end up purchasing anything but I enjoyed walking around and looking at everything they offered.

Lots of stuff. 3 floors of it. But it was all priced way too high. Like two to three times higher…read morethan it should be.