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    Loft Heating & Air Conditioning

    3.7 (3 reviews)

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    3 years ago

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    AirWorks Solutions - AirWorks Heating, Air & Plumbing truly is Family Run and Mom Approved!

    AirWorks Solutions

    (416 reviews)

    Julian was great! He arrived early in the time slot and was friendly, informative, and patient. He…read moreinvestigated all plumbing we inquired about and gave practical feedback on what was and wasn't a priority.

    I'm really happy to be writing this. It's been 11 years since I left my first review of AirWorks,…read moreand I still stand by what I said back then. I don't think you can measure a business when everything is going perfectly. You measure a business by how they handle things when it doesn't go as planned. Everything has been going great, but we recently had a little hiccup when I added a whole home water filtration system. I was a little frustrated and it took a little bit to get the right person on the phone, but I'm really happy to know that they are the same company from 11 years ago. They went above and beyond to take care of the problem. I've heard nightmare stories about other companies in the area that will install something and if there is a problem, you are on your own. I see a 1-star review from someone who was frustrated with lack of customer service. I was frustrated with this too. The AI phone interface can be frustrating, but there are good people working there who are trying to do the right thing. It just might take a little bit of patience to get the right person on the other end of the phone. I do know that they are addressing this problem. Julian is my plumber and Sam is my HVAC guy and when they come to the house it's like having old friends visit. At the end of the day, that's what keeps me coming back to them. The work is solid, the technicians are knowledgeable, and when something does come up they stand behind what they do. Eleven years later, that still says a lot about the kind of company they are. I have no hesitation to call them for some of the bigger upcoming purchases that our household needs, like a new AC unit and a tankless water heater. I am very happy with how they addressed this past issue and will be calling them in the future.

    Pacific Aire - Thank you for Visiting our Yelp!

    Pacific Aire

    (513 reviews)

    I personally had a great experience today in a bit great time of my life lol…read more My water heater has been leaking for days and I just found out it has a warranty left in it for five more days. I had to look for a place that services my Brand of water heater, is reputable, and available! They were able to come out SAME DAY and kept me informed throughout the day of changes in eta. There was a pretty big change in eta but that worked out for me because I was just leaving work to meet their technician. The technician (Roberto Ramirez) was kind and patient and explained what COULD be wrong and what was ACTUALLY wrong. He told me what to look for in the future and possibly how to prevent it from happening again. He told me how to maintain it going forward and some other tips and tricks that might help extend the life of my water heater. Additionally, he contacted the warranty company and worked with them to get the needed part today at zero cost to me which you would think might annoy a company or technician but he didn't seem bothered at all. I appreciated the time put into explaining everything to me as well as fixing the equipment. Would recommend. PS look online for coupons or specials to mention :-)

    Parris came out to service our HVAC system that was installed one year ago…read more Top notch service, great communication skills, likely to be running the company soon. DO NOT go anywhere else and make sure you ask for Parris!

    Keith Heating and Air Conditioning

    Keith Heating and Air Conditioning

    (329 reviews)

    Keith, Owner, and Cody worked on our heater for 4 weeks tirelessly in December 2025 because of…read moreunexpected repair complications. Manufacturer had a 1-year warranty but Keith personally wrote on our invoice at the time of purchase, 2-year warranty for labor and parts, which he honored till the heater was repaired. And because of it, they came through for us at no cost. If you are looking for a heating or air conditioning company, look no further as we highly recommend Keith and Cody for your repairs or purchases. Thank you. Bill and Cynthia M.

    Called on Sunday 4/19. Call was answered by the company's answering service. She took down all my…read moreinformation and told me Keith would be giving me a call to discuss my situation and schedule service. Keith never called. I waited until around noon on Monday to call back and spoke to the same woman who answered my previous call. She remembered my call after hearing my first name and double checked that all the information she recorded the day before was correct. It was. She apologized and stated the Keith would give me a call. I have still not received a call back to schedule service. My A/C stopped blowing cold and my unit is 14 years old. I guess if KeithHAC is too busy to schedule service on a system that likely needs or will need to be replaced soon for thousands of dollars, I will find a different HVAC company that is better with customer service, communication, and wants to add new clientele to their business. AVOID KEITH HEATING AND AIR CONDITIONING!

    West Coast Air Conditioning - Thank you Ojai!! We'll keep working hard to make you smile!

    West Coast Air Conditioning

    (194 reviews)

    Contacted West Coast Air Conditioning, and honestly I don't even remember how I found them, but I'm…read moreglad I did. I reached out after receiving a pretty preposterous estimate from another provider, and West Coast came in over $5,000 lower with nearly identical equipment specs. Letti arrived promptly to walk the property, answer my questions, and provide a rough estimate before emailing the finalized quote later that night. I appreciated that she explained everything clearly without overselling or burying me in unnecessary paperwork. Since this was a completely new A/C install with no prior system in the house, I had a lot of questions regarding the system itself, part numbers, maintenance requirements, and long-term considerations. She answered everything clearly and concisely. The install team showed up within a week, and honestly I probably could have scheduled even earlier. When I say "team," that's almost an understatement. Gary, Eli, Clark, Tristan, and Ervin showed up ready to work and got right to it after answering a few final questions. I work from home, and anytime I checked in to see how things were going, they immediately asked if I had any concerns or anything else I wanted to go over. Every member of the crew was respectful, professional, and genuinely easy to talk to. Even when I asked about unrelated things they noticed in the attic, they took the time to explain what they were seeing and what I should keep an eye on. I'm unbelievably satisfied with the install, have zero concerns reaching out to them in the future if needed, and I'm currently sitting in a cool house enjoying the new system. Nothing but positive things to say about West Coast Air Conditioning.

    Paid the service technician at the time of a repair. When I requested an invoice, it shows that I…read morewas overcharged over one hundred dollars. My emails to their accounting department went unanswered, they claim they didn't receive them (BS), so I called. I received an email from a manager(?), to which I responded with the information - again. Again, no response from this company going on over two months now. If you hire them, insist on an itemized invoice before you pay . Also, their service call rate seems to be higher than their competitors

    Integrity Comfort Systems

    Integrity Comfort Systems

    (165 reviews)

    Excellent workmanship and wonderful customer service!…read more We were looking to replace our old furnace and install a heat pump for our home in October. We interviewed 5 contractors and were very glad to have picked Integrity. From the very beginning, Integrity has conducted business very professionally. Steve came for a walk through, explained what we needed, and gave us a quote on the spot. The quote was within the mid range of all the quotes, and he walked me through all the Federal/state tax credit and manufacturer's rebate. A few days before installation, Julie called from the office and let us know the name of our tech (Jared) and their ETA. Jared and his team were very knowledgeable and considerate. Tarps were laid on our tile before work began, and the workers showed up on time everyday. On the days of inspection, Steve from Integrity came out again and waited patiently to walk the inspector through our project. Our experience with Integrity has been pleasant and we have found them to be very responsive and reliable with any questions and concerns we have. Highly recommend!

    Excellent experience doing business with Integrity! Initially called them for a repair, knowing…read morethat our existing 22+ year old system was going to need to replacement sooner than later, and I already did a fair amount of research in to companies and cost estimations before they arrived. The tech/rep that came out took the time to go over all the repair/replace options with minimal sales pressure so we ended up replacing everything. The crew came out the next week and due to an inventory shortage installed a more efficient (and expensive) dual fuel heat pump system at no additional cost. The install was not without hiccups, but the company made good on everything that was promised and we are very satisfied with the results. Keep in mind that replacing an entire HVAC system IS NOT INEXPENSIVE, but there are only a few things in life where you cannot put a price on something that impacts your health, comfort and safety.

    Loft Heating & Air Conditioning - hvac - Updated May 2026

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