Everything would be great and I could give it five stars but there was only one and it was very big. The problem is from the person who sells there and puts my things in the fittings room. She smelled very strongly of sweat, so much so that I couldn't be in the locker room after her at normal times, and then at the cash register either, because it was very difficult for me to smell it all. read more

Can't even give this store 1 star! Why? It's closed so damn early that you can not get there after work. Since when is a retail buisness 9-6. Nice hours. Convenient for the employees not customers. I will not spend my money there anymore. read more

So rude! No one said hello when my daughter & walked in. Sunday evening shopping for tights. No one offered any help or suggestions. They acted like we weren't fancy enough to be there HA!! It's Loft!!! Not like it's a prestige boutique or something This store is always empty I'm surprised it's stayed open as long as it has read more

I love this Ann Taylor Loft. I try to stop every time I am on my way back to Hood River from Portland. They have a good variety and there is always a sale going on. A girl loves a sale. read more

I basically love the fact this location is down the street for me, especially whenever I need some RETAIL THERAPY and don't want to drive out to the mall. I was in earlier this evening,after checking out the current inventory, I made my way to the sale section- which is my fav spot - I love to shop and love it even MORE if I can get it at a discounted price, I usually only stop by whenever the store is having half off the whole store or sales section is 50 percent or more. I don't like to pay full retail price if I don't have to. Btw I was greeted as I walked in and at a certain point during my time there I had found wayyyy more clothes to tried on and the sales person did ask if I wanted a room started. I didn't buy up the whole store but I did however left satisfied this evening with a new cardigan. read more

The Clackamas Loft customer experience have certainly gone downhill in the past months due to their new and poorly trained young associates. Unfriendly service was uncalled for. Instead of a carefree, happy shopping experience, my visit to the Loft after New Year turned into one of the most embarrassing and worst store visits in my 30 years' experience of brand name shopping. I am writing this review to save other customers from having the same profiling experience that I had and also to give the district and store managers a chance to look into educating their staff on products and how to create customer loyalty and provide exceptional service. If this type of sells behavior continues, Loft will lose loyal customers. In the world that we live in today, word of mouth and social media is a very powerful marketing tool. Every customer, no matter their skin color, age, or the way they are dress should be treated For the past 7 years, I have been a regular at the Clackamas Loft. The old SA will recognize me and know that I like to take my time to browse, open a dressing room, ask for a size lookup, and easily purchase a couple of hundred dollars' worth of clothing in a single day. I am a project manager for a corporation. I use to wear heals and power play outfits and sales can easily spot me when I walk into the store. As I get older, I exchange my power play outfits for a more comfortable, conservative, but stylish clothing. As I walk into the store that evening, I was not greeted. There was 3 SA in the store, 2 SA was helping a customer with a return. I was carrying 5 outfits for about five minutes, but no SA offered to start me up a dressing room. As the five piece of clothing was getting heavy, I spotted all 3 SA now helping the same lady with her after Christmas returns. I made eye contact with one of the SA at the counter and nicely ask for a dressing room. I continue to browse and the same SA that open my dressing room continue to follow me around the store. As she monitors me, she did not talk to me, acknowledge me, made eye contact with me, as she adjusted hangers. I walked into the dressing room to try on my clothing and noticed the SA place me in the far left dressing room, which was meant for tall customers. I am about 4'10" I could not reach the hook to hang up my purse or bags, and put everything down on the bench work. I can hear the SA in the empty dressing room next to me. The SA not once acknowledge me in the dressing room or ask if I needed anything. In my mind, I am thinking, this young girl is profiling me, monitoring me. I did not feel good at this moment and wanted to be out of Loft as soon as possible. I was able to fit 2 out of the 5 outfits. I quickly took the clothing to the counter while passing the SA. The SA is now at the counter and continues to talk to the other SA and not once ask how everything fit. Another SA ask if I found everything okay, I ask her if she can look up a size M in pant for me and she immediately said "they have no more." I remember a time when SA would look up items online, call up other stores, and help me with an online purchase so I can get everything shipped to my house. Those where all exceptional services I remember from Loft. The service that I got that evening was worst then shopping at Walmart for cold medicine. The SA that has been profiling me, fiddled with her hand held device and said she can check me out. I waited patiently to pay but the SA is having login issues. The SA doesn't tell me what is going on, but I continue to stand there awkwardly, waiting for my turn. Meanwhile, the SA on the far left had helped two other customers that came after me. There was no apology or explanation of what is going on or a solution to say "thank you for waiting patiently but I'm having technical difficulties, so I'll have my associate help you." I took matters in my own hands, as soon as the available SA was done. I let the young SA know that I'll just have the available SA on the left help check me out since I don't know what is going on. I was given the "odd" look from the three SA and they were talking about me as I left the store. This is by far the worst experience I have ever gotten from any store in my 30 years of shopping. I understand sales talk about their customer behind their backs but I did not deserve this behavior or have done anything that looks remotely suspicious. Thinking back on the situation, the only thing I can think of was me bringing my own medium size reusable bags for shopping and me wearing a black color faded Loft work pants, hence why I was shopping for new pants. Oregon had just pass the ban single-bag law, so you will get more customers coming in with their own reusable bags. read more

I love the loft style. When I go in to the store I will always hit a sale and the woman working are always so helpful. I really like the ideas they come up with . I go home and find new looks in my closet. thanks you Loft read more

Incredible selection for women. I had a staff member, Caitlin?.... help out. She was polite and knowledgeable! Good place to get great clearance items too! read more

I usually love this store, but they were really off yesterday. No one helped me with a fitting room, or checked on me while I was trying things on. No connection at all, so I left without buying anything. read more

Walked into the store on Saturday and not one of the sales girls greeted me because the 4 of them were talking and laughing together. I continued to browse and still not greeted. Mind you, I have been going to this store for years, never had this happen. I had a pair of pants and 2 tops in my hand and after 15 min, one gal, seemed to be the manager, came over and asked how I was doing, but, didn't offer a dressing room. The next few ladies that walked in were greeted. But, all the sales associates continued to talk amongst eachother and talk about the next gal coming in for work, like they didnt like her. I decided not to buy anything and put my items back and walked out. Very disappointed and will not go shopping at that loft again. I will drive clear t9 clackamas! :( read more