Today I went in and was greeted right away. There was a nice lady who told me the specials and no…read moreone forced me to get anything I didn't need. The place was clean and very friendly.

It's 10:27, there were 4 people working and no other customers as i walked in. Isaid, "it's chilly"…read moreand 2 f them agreed with me and went back to work. I walked all the way around the store, and out. Not one of them asked if they could help me, or was i finding everything ok. I needed a few pair of slacks for work, about 250$ or so, but I'll go somewhere else.

I was just at Tillys and the worker was extremely mean. I went to the front desk to pay and my…read morefriends and I were laughing because I walked away without my clothes and extra change. Then the worker asked for 5 cents for a bag AFTER I already paid and I said let me see and was looking through my bag for change. I only had a dollar and I handed it to him. He said only 5 cents but that was all I had. My friends and I were laughing because I was such a mess in a funny way. The worker was very rude and told my friends next time be more respectful.

No bags in the fitting room Like wtf, I'm supposed to trust…read morean employee with my bags that has my keys and money in it? Rude employees No one ever waiting by the fitting room, all the employees talking together in the front and cussing to the point I can hear them from the very back

Getting back into skating after 15 years, can't remember the guy who helped me but he had black…read morefacial hair, got me right and didn't try to upsell me on things I didn't need

They sent the wrong color shoes and didn't even offer a free return ( they charge $9 for returns).read more

I'm really liking the new layout of this store. It's easy to find things and the shelves are pretty…read moreorganized. The employees are super friendly and I enjoy coming here. Prices are pretty reasonable.

Great store and amazing staff Easy access to products!…read more Very knowledgeable staff on a variety of topics and products

Found way too many shoes that I like here! Came for sandals and left with tan boots - on sale and…read morecouldn't resist the price - and sneakers that work like shoes since they had mixed fabric and leather and colors of tan, gold and leopard. So cute and fashionable, can wear with track pants, jeans or a dress. Definitely a score! The store is large and rows and rows of sneakers, shoes, sandals, boots of every designer and style. It can be overwhelming especially when you need to try on a different size and can't find your way back to the right aisle. Some sections are marked, but others, like sketchers, are located in several different places. They carry all the usual suspects - Sketchers, Nike, Reebok, New Balance, Birkenstock, Fry, Uggs, Ryka, Clarks, White Mountain, Puma, Adidas and more. Prices are good, but I always do a search online to make sure it's the best price available. Many times it is, but sometimes the same shoe can be bought online for less so if it fits and I like it, I order it online. I come to the physical store because I need to try on shoes. I need arch support and a wide toe bed so I can't take a chance of buying shoes or sandals without testing them out. Famous Footware also sells online and since I loved the sneakers so much, and knew they fit well after wearing a few weeks, I bought another pair online in white and silver. If you sign up for their rewards program, they ship to your house for free and you can return at the store for free if it doesn't work out. There were a few people working but they don't offer help. Assuming it's because their business model is more of a do it yourself model . They put all the shoes and sizes out in the floor and you find and try on what you like. It got tiring because I tried on so many and was conscientious and pout everything back that didn't work out.

I was searching for a super comfortable black shoe and received lots of suggestions. That helped me…read moremake my decision pretty speedily. Kasey was very knowledgeable about the different brands and their qualities.

The store was nice and clean, also very quiet in there. Customer service was good. Would recommend.read more

This is definitely one of the biggest Big 5 Sporting Goods store I've ever been. They seem to have…read morea bigger selection of each department than most locations I've been to. The employees were extremely friendly and helpful and you can buy Northwest Forest parking passes here (both day and annual passes).

Cant get enough VANS!!!! Service here is relatively good. It's located inside Clackamas Mall. Enter…read morethe main mall doors by Macys and hang a left passing Journeys. You'll see VANS just a few stores down on the right hand side. They carry a full selection of shoes, apparel for Men, Women and Kids, a sale section and okenty of accessories from beanies to socks. During holidays they have pretty good deals going on. Snag a $40 hoodie or some killer clearance kids shoes! If you can get your hands on a Friends and Family coupon you can save anywhere from 25-30% off your purchase. Die hard Vans fan and happy to have this location!

Lol, I'm Alexa from that 1 star review (I was a manger and I did end up quitting because of…read morecustomers like you JB). Vans as a corporation is pretty meh, the product is decent but the staff here is excellent! Would recommend to anyone who understands how a return policy works and respects employees as humans not slaves :)

Just like a few of the reviewers with femme-sounding names and profile pictures, I've had…read moreconsistently unpleasant, downright haughty and passive aggressive "customer service" experiences here by a white male employee named Max, who I'm guessing is a lead and the same man as a few others reviewed. Max has also mansplained and acted condescending to me, actually attempting to correct me when I was more knowledgeable about one pair of sneakers there than he was that I had just read a lot of information about. Max repeatedly denied the information in an arrogant way, and when I tried to politely mention it was factual, he did not like that at all. Max will likely complain about any customer that he thinks is "high maintenance" or has special needs, just as he did with me, which I can only interpret as him being ableist. The one time I suffered through a return with him eligible under the company's policy, he acted like he was inconvenienced by doing so the entire time, and he told me in a very judgmental, passive aggressive way, quote, "If you keep them for a while, we assume you like them." He then acted surly and complained while he was doing the return, exaggerating what he saw on the screen (quote, "it's hard to even see what to do with all of these returns," when I had a grand total of one exchange and one refund posted on my account over the year and a half.) One of the actual managers of Footwise, when I shared this feedback with them, said that Max needed to be re-trained. I guess either that didn't work out for him or he avoids doing them now at all costs, because when I came in to do a different exchange, he handed me off to another employee there without explanation. He even had the audacity to say, when I told the other employee the first shoes I tried on were too narrow, "They say they're too narrow... I guess," as if he was questioning or judging the customer's own ability to know how their feet feel in a shoe. He had such an attitude saying that to me, and then he avoided me around the store and made me feel very uncomfortable and annoyed while he made sure to smooth talk two other older clients trying on shoes. Max was very personable and chipper to them just as he treated me the very first time I was in there, laughing and affectionately speaking with them, but he entirely avoided eye contact with me. Max didn't even bother to ask if I needed anything or how I was doing when he was just standing around or when he was not with other customers when the other employee disappeared into the back (who I overheard telling Max they wanted to take their lunch break soon). After waiting several minutes while Max was standing around literally doing nothing and avoiding me, I got my things and waited at the register. Instead of helping me check out, he went and got the other employee in the back to come out, who was quite sweet and kind during the exchange and checkout process. I could feel Max's gaze on me as I wished the other employee goodbye and left. Do yourself a favor, femmes, women, and disabled folk and avoid this store, because unless one of the managers gives this man a serious reality and ego check, I doubt his arrogant and passive aggressive behavior will ever change. I'd recommend going to literally any other store to avoid him. It's a shame, though, as the other employees at this location are actually quite nice.

A Tobias Fünke looking guy gave my friend and I possibly the worst customer service experience in…read moreyears..He didn't have the correct size shoe & tried to bully her into buying a pair of shoes obviously too small. We both came in looking to buy spring shoes & left without buying anything. I wouldn't even want this arrogant mansplainer to get commission on a pair of socks. #minus3stars #rude #condescending #worstsalesguy