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New York, NY

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Lock and Tech

5.0 (2 reviews)
Open • 8:00 am - 6:00 pm

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Security monitoring services

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True V Security Systems

True V Security Systems

(69 reviews)

Forest Hills

I purchased a fairly sophisticated alarm system from Mitchell over two years ago. I initially…read morereached out to him because I wanted more than the "2 doors and 1 motion detector" intro package offered by the national chains. Mitchell came to my home and we spent hours designing a system including not only all of the typical stuff such as door and window sensors and motion detectors, but also glass break monitors and water alarms for the laundry room and sump pump areas. Mitchell did not "sell" any of this stuff to me. I asked for it and we designed an excellent system together. The reason that I am writing the review today is because this is the first time that I have spoken to Mitchell in over two years. I received an alert on my control pad that a battery was low and I didn't know which device needed the new battery. I called Mitchell on his cell phone. He picked up on the second ring. I had the battery in a drawer and he identified the device and walked me through the battery change over the phone. This tells you a couple of things: 1. The equipment that Mitchell sold to me over 2 years ago works without issue. I literally have had not spoken to him in over 2 years because I have NEVER had a problem. My big problem today was that I needed a new battery. I'm OK with that. 2. Mitchell answers his phone. He is extremely responsive and knowledgeable. Mitchell is a good guy. He knows what he is doing and he sells good stuff. I recommend him without hesitation.

I had a security camera system installed by Michell over 10 years ago and I recently started having…read moreissues with the recording and playback. He suggested we troubleshoot over the phone before sending a technician to my house. Since the equipment is old, he had to send a technician after all. While I was waiting for the technician to arrive, I fiddled with the settings and ended up resolving the issue on my own. What really stood out to me was the honesty--both Mitchell and the technician could have easily said I needed new equipment or upgrade or unnecessary work, but instead they were supportive and completely upfront. Very fair, trustworthy, and refreshing to deal with a company that operates with integrity. Highly recommend for your security needs!

Leader Electric - Our expert technicians, Martin and Urim, are ready to serve you!

Leader Electric

(32 reviews)

Harlem

I reside in a beautiful hundred year old brownstone in Harlem love everything about it, but as…read moreyou'd imagine a bldg this old has well quirks and often needs attention from window people, radiator people, plumbers and so on. My point is In the 20 plus years of living in this flat I've had more than my fair share of workman, repair people, restorers, painters and plumbers...I could go on. Most get the job done, most are pleasant but, not by a long shot, are all, even subpar. Some are surly, late , Ill-prepared. Some so shoddy as to need another repair person to repair what the first repair-person attempted.. all of this to say I've seen all I care to see of what passes for customer service these days and shudder at the thought of anything in need of attention. But of course life happens. Things break, wear out etc... first to go : my door intercom, the release, didn't. Then the closet light stopped working. and of course then, the track lighting in the living room. is it the track , a fuse, a short ? was anyone's guess. Calls were made to the Bldg owner appts were made I crossed my fingers and hoped for the best.. AND Then that's exactly what showed up the best. Solutions were arrived at that didnt send me to the highest costing option available,friendly prompt left in an hour all issues resolved my place neat as pin and a cost no more than I might spend in in decent restaurant for dinner for 4. And I'm not in the dark anymore! Could not be happier ask for Jaiden Lee if you have that option but I'm sure everyone is great there if he is any indicator. They have my business and yes I well realize how gushy this sounds, he was that good. Great job guys you made my day thanks!

Leader Electric provides reliable service and quality work. The team is knowledgeable and…read morecommunicates clearly about what needs to be done. The work was completed on time, and they handled everything professionally. Pricing is fair for the quality offered. The only reason I'm not giving 5 stars is that a small detail was overlooked during the job, but overall, I'm satisfied and would recommend them!!

Lock and Tech - securitysystems - Updated November 2026

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