Jane did my pedicure today and did such a phenomenal job! I am obsessed with my holiday pedicure!…read more‍‍ I let Anna pick out what she wanted to do for my manicure and she chose the perfect design and colors I love this spa. Everyone is so sweet and kind. It's so relaxing, the pedicure chairs give the best massages. Orchid Nail Spa is my happy place.

Few weeks ago I stopped in with a small time window and a hope and prayer that they could get me in…read moreas a walk-in. At first it wasn't looking good, they were busy and had appointments coming in. I was willing to compromise what services I was getting in order to fit in whatever time they had. They found a way to make it all work though! I was very happy with the quality, customer services, friendliness! Everything! I got a dip mani with gel polish and a regular pedi. The salon was clean and welcoming.

Women owned business in the heart of Grayslake, easy to get to with parking. You will receive…read morepersonalized service as the only person, or possibly with one more person, in the salon at a time.

Pros: online booking. Great cuticle work. Cons: they only do gel polish and the massage was only…read moreso so. They were super professional and fun to talk to. Very clean. Cute little spot.

Great nail salon. I recommend Lynn, Lizz, Jolly, and Jenny. They are very meticulous and pay…read moreattention to detail while working quickly and efficiently. I got a signature pedicure and it was amazing, they really do a great mani and pedi. Clean salon, great vibes!

I walked in today to get the remainder of my acrylic taken off and decided to do a full set…read moreinstead. Sam who did my nails cut me and I tried to stop him many times and asked him to wash my hands he said wait till he finishes shaping. I said ok. Once I washed my hands I asked for alcohol. Sam gave me some alcohol. I'm trying to not get an infection because the cut is deep. Then I go to pay. My total was $55 and when I was about to make the payment I see that the machine says $56.10. I asked the guy behind the desk why is it $56.10 and he said there is a 2% card fee. I told him you can't surcharge debit card transactions because it is illegal and to take off the fee. He refused. He said there is no way for him to do it. I said you can adjust the $55 to make it $55 with the fee. He said no. I tried to explain to him again that they can be fined for this and that I can file a complaint with visa for refusing to take off the fee and for charging debit card fees. He said to me do you want me to call the cops so you can file a complaint and took the phone pretending to dial 911. I told him you don't file a complaint with the police but visa and Mastercard. I asked for the owners phone number and name and he refused to provide it to me. So he wanted me to call the police to report this. I am in disbelief. I will file a complaint with visa. It may be that the swipe companies are not setting up businesses up correctly but they should know better. Image below from visa clearly stating that you can't surcharge debit cards.

I've been coming to Family Nails for years, and there's a reason I keep going back, Lena and Daniel…read moretruly treat you like family. The atmosphere is warm and welcoming every single visit. Their manicures and pedicures are beautiful and last for weeks. One of the things that really sets them apart is how skilled they are at treating ingrown toenails. People come in just for that, they're simply the best. You can tell they really know what they're doing and care about your comfort. It's no surprise the place is always busy, they've built caring relationships with their customers and it shows. If you're looking for a nail salon that combines lasting quality with genuine care, this is the one.

I have been going to Family Nail for several years never had my nails done very much because I…read morenever felt comfortable till Daniel and Lena. I feel like they're family - they do a great job on my nails and toes - the shop is inviting and friendly - unlike some other salons in Libertyville. I've read a few negative reviews and wonder what kind of person would ever say anything negative about them - if you don't like what they do - don't go back there are many salons in Libertyville.

It was my first time at this salon, I wish I got the lady's name she did amazing! Thank you!!read more

I am extremely disappointed with my experience at Party Nails in Waukegan. This was my fifth visit,…read moreand I had always gone there for a simple pedicure. During my most recent visit, the manager talked me into getting a manicure as well. I believed I was receiving a basic manicure and pedicure, so I was shocked when my bill came to $105 before tip. My previous visits had been around $65. I later realized that gel polish had been applied. I never specifically requested gel polish and generally avoid it because it has damaged my nails in the past. About three weeks later, I returned to have the gel removed and get a pedicure with regular polish. At that point, the owner told me they "never use regular nail polish." I found that very difficult to believe, especially since I had never requested gel polish and was never clearly informed that it was being used. As a disabled customer living on a fixed income, I need to know exactly what services I am receiving and what they will cost. Instead, I felt like services were added without being properly explained, resulting in a much higher bill than expected. When I tried to address my concerns, I felt dismissed rather than helped. What upset me most was the lack of transparency and communication. Customers should be clearly told when they are receiving upgraded services that cost significantly more. Unfortunately, after this experience, I will be taking my business elsewhere and cannot recommend Party Nails to others.

Mary, is THE BEST nail person out there. My nails are always in point and NEVER break. I did a…read moreSpartan race last year with long nail and was scared they were going to break, they didn't even chip. If I could give a million stars I would

I tried calling several times asking for an appointment. Often the line was busy so I had to use…read moreoffering video phone call provider ( I'm deaf and I often would get my nails done ) but it discriminated me because I'm not currently or previous clients it won't accept new clients. I'm like really ? I'll look other places elsewhere. It's not open to welcome new clients. Or is it because I'm deaf and treats me differently?

Absolutely LOVED my no chip cat eye manicure with Jenny !! She is meticulous, detail oriented, and…read moreunderstands the importance of a clean nail bed/cuticles! Thank you Jenny !

This review is solely based on customer service, period. I did not end up getting any services from…read morethem, thankfully. So. I had make an appointment for two pedicures and one gel manicure for my friend. I was told that the appointment would be at 1030. When the day came, my friend and I were running five minutes late so we called to let them know out of respect and if they couldn't take us, understand as well. Well when I called, I spoke to someone who said that our appointment was at 10 and not 1030. They also said they were with their 1030 appt now. I was shocked, I said that that was not my understanding and if we were already 30 mins late to an appointment which should have started at 10, a call would have been nice too. The lady on the other said nothing: no sorry, no "there must have a miscommunication"....nothing. The only thing she did suggest is that I can find another salon. So, with that being said, I told her to cancel the appointment, informed her that my friend and I would not come back to their establishment and rebooked with another nail salon in the area who took us in promptly, did a phenomenal job on our pedicures and my friends manicure and lastly, communicated efficiently and effectively. And while I get it, services like this have their bad days but it doesn't mean that their customer service should lack in the essence of treating their customer like decent human beings. I would say that maybe I could try this place again but nah, I don't think so. Next please.

A few things! This place just celebrated their two year anniversary and the owners are two young…read morewomen that are a force to be reckon with! TRUST AND BELIEVE I have made my rounds and visited several nail salons and this one hit the spot. I'm a no chip manicure/regular pedicure girl and can absolutely rely on these ladies to do the job right! A FRIENDLY FYI, they are by appointment only which I know isn't the standard since most nail salons allow walk ins. That said, I've sat at those nail salons WITH an appointment and have still waited FOREVER. Last but least, I may not to do long nails thing but I've seen their work and the designs they do and it's pretty impressive! Check them out if you haven't already! Don't forget to make that appointment! You won't regret it!

Made an appointment online the night before for a deluxe pedicure. They were ready when I arrived…read moreat appointment time. No wait. Mia did a lovely job ony feet. She was indeed mellow but more importantly careful and thorough. She took her time and even though the salon was busy on the Saturday before Christmas I did not feel rushed at all. Was in town visiting family but would definitely come back to this Latina owned small business.

This happened twice in the same manicure. Another nail popped off…read more The salon is very nice though.

This is the second time I got my acrylics done here and they popped off not even before 2 weeks…read more They're over priced and I felt rushed while they were doing the nails. Not going here again. Now they pay you a "surcharge" for cleaning and supplies.

I was recommended this place and also kept seeing them on my Instagram explore page, so I decided…read moreto give them a chance since I've been looking for a new nail spot. I went in just for an acrylic removal and asked for a nail trim/manicure. I assumed that meant my nails would be cut, buffed, shaped, and that my cuticles would be taken care of. I wasn't looking to get polish since I had a broken nail and just wanted my natural nails cleaned up. The person who worked on my nails had great customer service, which I really appreciated. However, I was disappointed with the actual service. Not all of my nails were clipped, they weren't shaped, and my cuticles weren't done. I did ask for my nails to be cut all the way down, and while I understand limitations with my broken nail, the rest didn't turn out how I expected. I didn't say anything at the moment because I wanted to give it a chance, but I ended up leaving unhappy. I've heard a lot of good things about this place, which is why this experience was surprising. I even had to go to another salon right after to get my nails fixed. I would like to give this place another chance in the future, but as of right now, I don't think I will.

I was visiting from out of town and was in desperate need of a pedicure! I walked into this…read morebeautiful salon and was greeted by friendly staffs. A young lady Jaichana (I think I spelled it correctly) gave me one of the best pedicures I've had. She was really sweet and did an amazing job. I will definitely be back and will tell all my friends about this salon.