In the past, i spent countless hours maintaining my yard. My job became more demanding, leaving little time to even look at my lawn. My expectations for lawn care was surpassed. My yard looks great, and , even better, it was roughly half the price of a few lawn care services i had used in the past. Cheap, reliable, and a customer service that goes beyond expectations....Three of the many reasons why I will remain a loyal user of Localhands. Localhands simplified my life and i would recommend them to anyone and everyone! -Zach U read more

I scheduled a time a week in advance to get an estimate for some work I want done. I got a text confirming the time, but when the time came, no one showed up. My texts asking if the meeting was still on we're ignored. I tried to call, only to get a voicemail box that was full. It sounds like they do good work based on other reviews, but good luck getting it done. This was a waste of my time. read more

I had LocalHands fix some lighting in my kitchen and do leaf removal and gutter cleaning. Scheduling and getting quotes is really easy and they did quality work. I'll definitely use LocalHands again in the future! read more

I am honestly appalled at how I have been treated as a returning customer of Local Hands this year and will not be giving them any additional business. To give some perspective, last year I had Local Hands do my weekly lawn-mowing, as well as a spring clean-up. Their lack of professionalism and competency has been astounding over the last 1.5 months, as indicated by the timeline below. Mar 6 - Initial email to request estimate/scheduling for spring clean-up. No response. Mar 11 - Second email to request estimate/scheduling. Mar 17 - Estimate provided and April 1st scheduled for clean-up. April 1 - Work not completed. No communication to me whatsoever as to why or when it will be rescheduled. As a courtesy, I gave Local Hands several days to reach out to me. No communication. April 4 - In the morning, I emailed to ask why the work hadn't been done on April 1st. No reply. April 4 - In the evening, I called to ask why the work hadn't been done on April 1st. Voicemail was full, so was not able to leave voicemail. April 7 - Call Local Hands again, finally reaching them. As a reminder, at this point there has been no communication to me whatsoever as to why the clean-up wasn't completed six days previously. It's explained to me that they prioritized Groupon customers over me, a returning customer. At this point, April 14 is provided as day that the work will be completed, even though the weather forecasts plenty of dry days between April 7th and April 14th. Although I'm fairly annoyed that they would prioritize Groupon customers over me, I give them the benefit of the doubt and schedule it for April 14th. April 14 - Work not completed, and again, no communication as to why. Upon discovering that the work hadn't been done, email Local Hands, asking to call me to discuss spring clean-up. No response. April 15 - Leave voicemail for Kyle, asking to discuss spring clean-up. After waiting an hour, decide that two strikes is enough and cancel the job. I write them an email to cancel the job, provide the timeline above, as well as express my frustration with this experience. I also indicate that I will be leaving a negative review. Not surprising, only 20 minutes after sending the email, I receive a phone call because they don't want me to leave negative reviews. So they're capable of being responsive, but only when a negative review is on the line. read more

The team from LocalHands came to my condo to assemble some furniture that my husband and I received for our wedding presents. A china cabinet that my husband and I attempted to put together --- it was about half way done and we seriously considered throwing it away... and then two bedside tables. They were on time and did an outstanding job of putting everything together. We even left him alone in our condo, and felt very comfortable doing that. I will definitely be using this service again. Thanks, LocalHands! read more

I cannot begin to explain the incompetency of local hands. I found them on thumbtack and they were very responsive initially. I had the estimate within a day and I was told to pay the material cost of the invoice and the work would be scheduled immediately. I paid the invoice and was sent a notification of receipt and charge to my credit card. That was April 30th 2015. Since then I have called Kyle leaving voicemails and texts, Local Hands direct, txted as I was told by the voicemail, sent emails and have yet to get a response. Local Hands STOLE MY MONEY and I have no way of getting it back but to take legal action. Since then I have went with another contractor to complete the work. A Merideth L.(see previous review) I feel your pain. Do not trust Local Hands they have stolen money from me, and they will steal from you. It is sad that you cannot trust anyone to give you quality customer service. read more