Load Bearing Beam Masters was one of the locally owned businesses I reached out to after reading a customer review on Nextdoor. I filled out their form online and the next morning Jordan Hulcy, a co-owner with the company, responded to me via text. He asked a few questions and was ready to get us on his schedule for a free in-person visit to find out what we wanted to do and provide a same-day quote. We met with him just two days later. Jordan was genuinely friendly, listened to what we wanted done, and provided us with information on what our project would look like. He took that time to measure, take pictures, and provided us a quote before he left our appointment.
We chose Load Bearing Beam Masters after reviewing our other quotes and options over the next week. Even then I was texting Jordan with more questions to get clarification on some of the language in our project agreement/contract. He responded to me the same day. Jordan was very transparent with us about the entire process including materials used. To get on the schedule, we paid 50% of our contracted total. Jordan immediately reached out to us to schedule the Engineer to come out. This was done around our schedule which we really appreciated. The same day the Engineer came out with Jordan, our project plan was finalized, and our wall removal project was scheduled for the next Tuesday.
On Tuesday morning the crew was scheduled to start at 7:30am. They began arriving about 7:00am to unload their lumber in their staging area in our front yard along with delivery of the trash trailer so they could clean up during and after the project. Promptly at 7:30am, Jordan walked up with his crew and introduced everyone. He walked them through the project area briefing them on the specifics. We had a big project, removing a total of two walls and a foyer doorway to open our living/family room to the foyer and kitchen areas.
Kudos not only to Jordan, but his crew leader Trey, and team members Zach, Danny, Paco, and Jose. These guys were all friendly and comfortable to be around. They worked diligently all day for two days making sure to clean up after themselves. Thank you! We are thrilled with the experience and results and recommend Load Bearing Beam Masters. read more