We had Steve come out today and he was amazing. Very kind and took his time explaining what was…read moreneeded for our foundation. He gave his honest advice and didn't scare us into having additional work done that was not needed. If you have any foundation concerns and feel nervous calling up a company, this would be the company to call to talk through options and wont try to upsell or add items to the bill. Will definitely utilize this company in the future.

The best piece of advice I can relay to folks needing foundation repair, is to talk to Steve…read moreSutherland at Metro-Tex BEFORE deciding on a firm to do the work. Steve's approach is refreshingly honest and practical; and it may save you a ton of money. The worked performed on our house was timely and exactly as advertised. We're very happy customers.

Called to request a foundation inspection, as the home is 30 years old, we have some very minor…read moretile cracks, and do see some seasonal movement in door openings (mostly one upstairs one). Some brickwork is cracked around suspended arches and cornerstone decorative pieces (e.g. above garage doors) but obviously has been for decades. I specifically called Cornerstone because I wanted a serious contractor who does actual poured footings, not that stacked cylinder mess that could actually crack your foundation worse as they use your house for the jack leverage. Dave was on time, courteous and (given that our appointment was in the middle of the Viral Apocalypse) understanding that I was working from home instead of 'off' for the day of our appointment. We spoke for a bit, he outlined everything well and asked pertinent questions about my reasons for calling, then got down to work inspecting...and recommended no work be done at this time. I offered to pay a service charge but he said that wasn't necessary. We did follow up on the phone briefly (I was busy when he was finished) and I am strongly considering coming back to them for some drainage improvements here and there as precautionary measures. Thanks for the time and professionalism.

I accidentally left a positive review because i thought this was the company i selected to do my…read morerepair. I did not. Because they ignored me several times, sent a guy out finally, then ignored me again. I paid another company 13k to do it. So, bang up job keep it up.

I had them do work on my house a couple of years ago. I like that they weren't out to make my…read moreentire house level but only the worst areas. If they had done that it would have wrecked the plumbing not to mention that I would be left to repair the flooring. Recently, one side of the house started to sink again. They came back out and leveled it back up for free since it was under the lifetime warranty and I kept up with the maintenance. The lifetime warranty makes it worth the expense. Luis is amazing and I trust him.

Luis has been the best with post-work care. I had the entire front of the house lifted in 2022, and…read morehe's been extremely responsive and helpful in the time since (it's now almost 2025). They take care of you after the job, and I don't ever get the sense that they're just in it for the money. They obviously care about their customers and will do what is right, not just what is profitable.

Stratum is an excellent foundation repair company! Did a great fast job cleaned up the mess and…read morehad very professional workers onsite. Thank you for the amazing work!

We used this company for foundation repair in 2017 and all went well. In 2022, some of the…read moreporcelain tile on the opposite side of the house started to crack and some cracks on the walls too so we called them and they came out. The man was polite and went around the house and entered some numbers in his tablet. He said it was minimal movement and for that he didn't recommend any action just keep the soaker hose in use and the tile was probably due to the hot summers which we understand can happen. My issue is that he said he would email me the report but I never received it. It took calling and emailing this company 3 times to get a response and a very short response only. The email said we don't provide reports when there's no work done. Really??? Then why did their employee said otherwise??? I think it's very deceptive not to get a report. We have had more tile crack and walls since then so we are calling another company and we will never recommend this company to anyone.

Can't recommend highly enough. Jeff explained the foundation repairs in a way that's easy to…read moreunderstand, recommended a more affordable option than the one I ended up choosing, and Randy and the job team couldn't have been any more courteous or respectful while they were working on my home. A+++++

Choosing a foundation repair company was an extremely stressful and difficult decision. Thankfully…read moreour structural engineer gave us a list of recommendations. We contacted all of them for quotes based on our report from him. Elite was one of the fastest to get back to me. They are very e-mail friendly and quick to reply. Social anxiety people will appreciate this about them. For us we wanted someone who was responsive, priced fairly, well-reviewed, and didn't have the salesperson feeling to their interactions. They were our second choice initially but Wai came out and we really liked how straightforward and informative he was. We changed our minds and went with our gut. I'm very glad we chose Elite. Their price was in the middle of all of the quotes and very fair. The process was fast and easy. From quote to completion was just over a week. We had 30 piers installed over 2 days. The crew was great. The repair required our yard to be thoroughly destroyed but they made sure to put it all back nice and tidy. Communication throughout was great, too. Despite being a highly invasive type of repair, it couldn't have gone better. Doors that have never latched now latch and the awful cracks are closed up. They had to put a pier in through the floor of our office and they did a wonderful job covering everything in plastic and cleaning up. All of the concrete patches look good. I'd recommend them to anyone.

Ryan is amazing. It started off with just the backyard and the sides of the house, but eventually…read morewe had him do the front yard as well. We are super happy with the results and how affordable the entire job was. Thanks again, Ryan. If anyone we know or if we ever need work done again, we will definitely be calling you guys. Thanks again.

After receiving an overwhelming quote and a sales pitch from the "O" company, I used FIRM for a…read moresecond opinion. Mason was honest and professional, explained that my home did not have a foundation problem whatsoever and offered irrigation recommendations for future water runoff. Honesty seems to be an anomaly in the foundation industry. FIRM Foundation might prove this prevalence wrong!

We used Jim Starkey, for both our Dallas and Plano inspection. He explained everything to me and…read morepointed out things during the inspection. he was very thorough. I was able to ask him questions during the process. Buying a house is such a big deal so having valid information for the inspection is important! He is quite knowledgeable about many things. Well worth the investment!

The professionalism, honesty and friendly. They showed up as scheduled and respected my property.read more

Using JBCFR was a VERY pleasant experience. Anytime I have to get a contractor to do some work…read morearound the house, I get "I'm-about-to-be-ripped-off" Anxiety. James took about an hour and half to fully survey the property, visually inspect obvious problem exterior areas, identify his company's landscape protection protocols, surveyed the home's interior walls, windows, doors, closet spaces, etc. He was very thorough with the inspection and identify other non-foundation related repairs for future projects. His digital floor mapping, leveling equipment was used in every room in the house at about 4-5' spacing throughout the perimeter. He drew an EXACT SCALE floor plan of the home, identified the weak points, and the pier impact locations. In my specific situation, the front of the house had begun a gradual slow slide towards the curb and leveling dropped 1-3" in areas. James' crew worked in the hottest part of day... without complaint! They worked very hard, doing a very physically demanding job in unbearable heat/humidity... and NOT ONE TIME did one of them lose their composure, sour their demeanor or become unprofessional. I am very, very impressed with that level of service. Day 1 - "hand" dig all pier sites, while safely, carefully removing our beloved landscaping, patio furniture, etc. Day 2 - all power-jacking work done, new leveling readings throughout the house, new cement poured to affected concrete porch areas, all landscaping returned carefully to their original positions and patio furniture replaced. The crew carefully raked the yard, removed excess dirt, swept the sidewalk... they left NO IMPRINT they were there! Our house has now returned to its previous level self! I STRONGLY recommend JBCFR for their workmanship and professionalism!

If you want an honest foundation company, don't use this one ! Buyer beware. They quote you one…read moreprice and after it's done, they tell you that you need more work done.