Awful communication. I called 3 separate times to schedule an appointment and was told all 3 times, "someone will get back with you". On the day of, I took off work and was told someone would be there by 1:00. By 3:30 no one had showed up so I called and they said, "maybe it's because of the weather" (it had been raining). They said they would call the guy that was supposed to come out and call me back. I never heard from them again. I called the following day and asked what happened. I was informed no one could come out due to the weather. I asked why no one called to inform me and the response was, "I don't know". Would not recommend this company as they fail to communicate not only in a timely manner but in general. read more

Outstanding service! Oscar and his crew was extremely knowledgable in assessing the foundation needs of my 93 year old home. They were very efficient and began work on time and very tidy at the end of each day. Oscar explained exactly what was being done each step of the way. I highly recommend this company!!! read more

I had Alpha come out and excavate part of my foundation and install some new beams and do leveling. That work is probably fine but once complete they left the access holes open. I eventually got them to come fill them but instead of correctly backfilling the excavation and holes, they just put a piece of wood against my house and threw dirt against that. I now have 2 holes that leads directly underneath my home that water flows into when it rains and Alpha for months now has not responded to my emails or returned calls. Now I have to find another company to properly finish this work which will cost a lot more money. read more

Alpha Foundation Repair - Foundation Repair Near Me - Allen, Texas

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We wanted to do major remodeling and hired a reputable structural engineer to provide us with a foundation repair report. We then hired Alpha Foundation Repair to do the work based on the foundation repair report. What seemed like a straightforward plan turned into a nightmare. Over the past months we've discovered that Alpha Foundation's piers that they installed under our home are actually concrete blocks, as opposed to the concrete pressed pilings recommended. These blocks are visually consistent with block and base pads used for interior supports, not concrete pressed pilings. They damaged some wood beams in the crawl space and instead of correctly replacing them instead are trying to get away with unacceptable "sistering" and "scabbing" that will not hold up long term. They also used shoddy materials, broke our concrete grade beam in 2 places, 1 of which caused the exterior brick across the entire front of our house to separate from the wall, and in some places didn't even complete the work as stated in the contract. They didn't tell us any of this. All they said was job complete per contract and we want to be paid. They won't accept any responsibility. They also didn't pull a permit like they were supposed to, which we found out from the city afterwards while trying to fix their mess. In total, the damage they caused is costing us more to fix then what we paid them. In the foundation repair report that we provided to Alpha Foundation it said to install 13 piers. 4 for the fireplace and 9 across the front of the house. Of these 13 we have evidence that shows they did not install 4 under the fireplace (which in email they now state an excuse for why they didn't do it but still refuse to refund), 4 are concrete blocks not pressed pilings (1 is directly under where they broke our concrete beam), and the other 4 nobody knows where they are at because Alpha Foundation refuses to provide a completion report. I don't think they have one. In addition to this the contract stated they would replace all rotten and damaged wood with pressure treated lumber. The only sections they replaced were the easy parts that are easily seen. As we started to investigate further, we found that instead of removing all the rotten wood they instead only replaced the "outer" parts and literally screwed new wood into the rotten wood behind it. They expected no one to ever find and expose their work. Our structural engineer can't believe the mess they caused and said he's only seen this from companies that normally disappear overnight. We cannot remodel until the foundation is fixed. We have consulted 2 other foundation companies and 1 more structural engineer who all agree with our structural engineer. Alpha Foundation Repair won't redo the work with correct materials and won't refund us. We can't start remodeling until the foundation issues are resolved. This has now dragged on for 13 months and during that time we had our baby girl but can't move into our home. Alpha Foundation Repair has clearly taken advantage of us, they're unethical, unprofessional, break more than they fix and the craziest part is they don't pour concrete beams. Yes, a foundation company that can't actually handle all the parts of your foundation. Not even the parts they themselves break. They put us in contact with one of their concrete specialist subs who quoted us 3x more than other companies. Seems suspicious because it is. They provide a warranty but what value is that if they don't know what they're doing and damage everything they touch. The city is upset with us and red tagged our house for code violations all because of Alpha Foundation Repair. But they get to keep damaging other foundations while we have to sort through this mess all while having no home to live in. read more

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I like that Alpha Foundation Repair is family owned and operated by dad and kids and uses his brother-in-law as electrician. We needed a fan for our pier & beam home. They had by far the best ideas and solution: install one added vent to a side without one, and then connect a fan directly to it to vent air out, causing air to really move thru all the other vents. Dried out in a hurry. Humidity-level operated; incredibly quiet. Very fair price. 10 * out of 5! read more

Antoine was awesome! He was responsive and prompt to get out and inspect a house we were under contract to buy. After a scary response from Perma Pier to install 10 piers, we wanted a second opinion. Antoine was honest and saved us a ton of money and headache. Instead of selling us piers to fix the movement in the foundation, he recommended we solve the underlying issue (drainage). He walked us thru what was causing the issue and how to correct it. He explained everything and answered all of our questions and then some. These kind of companies are had to come by and we were lucky to have found him! read more

Team was very polite, courteous, and professional. They did an excellent job repairing the pier and beam foundation of my old home and cleaned up after completion of the job. I'd highly recommend Alpha Foundation Repair. read more

I have used Alpha Foundation for years and they always do good work. I have many opportunities to recommend vendors in my business and when I find one I trust, I share their contact info with others I care about. These guys are excellent! read more

I have worked with Alpha Foundation on my house and my clients houses for over 15 years now. There is NO other company I trust when it comes to foundation repair and drainage. As a realtor, I depend on honest, reliable, and detail oriented companies. From Oscar to Antoine, Alpha Foundation is all of these and others. They are hard working, dependable and stand by their work. read more

The foundation work was probably fine (seems level enough I guess), but we had a massive amount of dirt piled up in our driveway after the repair was completed on a Saturday. They said they would try to have someone pick it up that day but it might be Monday before they could get it. By Wednesday we were wondering what was going on and they said they would be there Thursday morning at 9:00. Surprise, they were not! We are still waiting for the dirt to be picked up and we are having to leave our gate unlocked at all times for when they do come and get it. Since we have already paid them, I guess they don't have a whole lot of incentive to get it done quickly. read more

Alpha Foundation has helped us tremendously with our 1922 craftsman home. The previous owner used them for a massive foundation repair, yet she didn't put in the proper ventilation and drainage for their work to be maintained. Despite her neglect of this issue, Alpha continued to come out to the house and fix foundation problems for her out of the goodness of their heart. When we bought the house in April of 2015, we had proper vents and drainage put in, and once again, Alpha came out free of charge to fix foundation issues caused by heavy rain in the previous months. I am very pleased with this small business and their dedication to treating their customers well in the long run! read more