I bank with the Cooperative Bank online and this is my local branch, even though I live about 35…read moremiles away. That said, I don't mind too much as it is such a nice little office, giving out all the right messages for a bank branch in the 'noughties'. It is small and unassuming, the staff are regular people with no big-shouldered suits and no attitude. They are helpful and friendly and have always managed to do whatever I have needed that couldn't be done online. I also like the water cooler - and the cup of tea they once made me while I waited for a withdrawal to be put together. If there is a complaint, it's that parking is a pain in the rear but that's not the bank's fault. 5 stars for a job well done.

"What's your bank ever done for you?" Well, there were the aqueducts... wrong script…read more.. Having a Private banking account with Natwest has offered lots of benefits over the years. Lately it seemed costs were rising & benefits getting trimmed. I was beginning to question whether this was value for money. With the opening of the private lounge at the well-placed grand central branch, the benefits look much more attractive. It's truly a lovely space in which customers can have a coffee, do some business before they catch a train, or even stay for a couple of hours and do their work. It also has a small meeting room that seats around six people which you can book out. Well done NatWest! You had me at the espresso machine, but those tasty treats as well...

This is the same as Clockwise Credit Union. It no longer operates at Pocklingtons Walk, but St…read moreNicholas Place.

I am a long time member of the Co-Op bank, which has never let me down (but singing the praises of…read moreone of the few ethical banks on the high street is another matter). This branch is always efficient, rather sedate, none of that high street bank 'crowd' feel. They are rather old fashioned, like banks used to be and you don't feel you are in the grip of a purely commercially motivated enterprise.

Looks like a proper bank from the Mary Poppins school of banking!…read more Have a secondary account here, so no need to visit it very often. A big beautiful building in the heart of the city centre. Has a disabled ramp as well as steps. Always a mega queue in there every time I have been!

Always very helpful. especially the lovely polite lad on customer service.Aretino ten out of ten…read morefor always sorting and giving advice to me.