Saw Avalyn again this morning for a haircut. I love that she listens to what I'm looking for and…read morethen explains what she can do to achieve that look. I came in for curtain bangs and piecey layers and that's exactly what I got. And I'm still sooo grateful for her talking me into growing out my grey hair a couple years ago, I constantly get compliments on it!!! She's the BEST!!!

I've been looking for a color specialist closer to home and I'm happy I booked with Salon K. Tara's…read moreskills and the final product exceeded my expectations. I also appreciated the price transparency via text prior to my appointment when I made a booking error online. Highly recommend Tara for both cut and color!

They don't answer their phone. I had someone do my hair there and I'm having trouble with the…read moreextensions and color done. I've tried to address it directly but they don't answer their phone. Taylor W did my hair.

I love Christina!!! She is awesome and makes everyone look great. I have referred friends to her…read moreand they love her as well. They have continued going for two years and I have been going for six or seven years. She is amazing!!

Lettuce is a small salon owned and operated by Sydney. She was highly recommended to me after I…read moremoved to the area a couple years ago. At the time, she worked at Shep Studio in Provo. I have always been very happy with her work. She is very charming and friendly, putting her clients at ease. She is a total professional, with great attention to detail. Her haircuts are great but her coloring skills are amazing. I prefer seeing her at her own salon far more than at her previous location. It is clean, private and relaxing. And you don't have to listen to conversations you'd rather not hear. She is the best.

I am new to the area and am so happy to have found this salon! They were friendly and helpful and…read moregave me a goody bag full of curly tools and samples! I'll be back!

Sion and her team are incredible! they take the time to teach you about your hair and how to style…read morel. which is AMAZING! I've fought my curls my whole life but not I love them and I know how to treat them right!

I've been going here since it opened a little over a year ago, the owner Christina has been doing…read moremy hair for years. Although she stays very busy as a local salon owner, hair stylist, and travels frequently for both training and teaching -- she makes sure I'm comfortable and taken care of. She's a freak about "integrity of your hair", but I appreciate that! From fun to natural, my hair looks bomb and I always get compliments so I keep doing the 45 minute drive from SLC to this salon because she helps me look and feel like a real star! Posted are all the looks she's done at this salon. I haven't seen anyone else there but the other girls are sweet and seem to do amazing work on their clients as well from what I've seen.

Great day with Meghan. She was meticulous and careful in her technique. She was so sweet fun to…read moretalk to and even let me just sit and enjoy the cut without trying to keep a conversation going the whole visit. It was very relaxing and the studio was a very calming environment.

Love this place, the services are amazing I love that you can get manicure pedicure and your hair…read moredone and a massage in one place.

This is the third time I have been to Seaon's. The first time I got a fantastic cut from Janelle…read more Last time I went in for a bang trim and waited 45 minutes. She spent all of about 2 minutes (literally) with me. Today I went in for a cut, waited 25 minutes and walked out. I care for my elderly mother so when I do get time off, I try to make the most of it. Oh bonus, they offered me 15% off on my next visit. Wow, so generous. Very unhappy customer

Blow out service was great-the salon was simple, cute and clean. My style is on day 2 and still…read morelooks fresh. I will definitely be back next time we are in Orem!

Ari did an amazing job with my hair, I loved the whole experience from shampoo to massage to blow…read moreout. She was also really attuned to my needs and preferences. I couldn't be happier!

Micheal was awesome! Super nice and easy going. Great stylist! One of the first haircuts I have…read morebeen genuinely happy with!

it seems she has been trying to delete my original review so here's a new one…read more first of all i am honored to receive the famous "hope u heal" line u reserve for all ur bad reviews. guys this is an example of her condescending tone since our original call. i also want to say that although i do think Ariana's read on the situation was spot on and perfectly articulated, i had absolutely nothing to do with it. she is a complete stranger. if i were recruiting people to leave reviews, u would have more than just one couple things in response to ur last message: - a haircut this bad should be obvious to someone claiming to be a professional. - I dont think being a loyal customer entitles me to a refund, i think a bad haircut does. - i only mention being a recurring customer to emphasize 2 things-- the way you treat loyal clients with a **good track record**, and lost revenue for a business who *themselves* stated cannot afford a refund. - I was very careful to specifically not use the word shelf and that was intentional. - Ive had big short hair, i've had two wolf cuts, & i know how to style it. I would never request a jelly or anything resembling one. ever. (not that that's what this is) - I didn't request a blow-out. I was OFFERED one. Maybe it's not something y'all should offer in the first place if u will blame clients for accepting and use it to deny refund. - I wasn't shown the back of my hair, esp. not in final form. being in front of mirrors does not change that. this is low IQ. - I nearly accepted ur "resolution" bc u gave me no other option and i was genuinely trying to work with you. but ultimately, like i tried explaining on the phone, it would not have actually solved anything for me. simple as that. - yes actually... I did leave satisfied.. bc I didn't notice? and it's almost as if... that's the whole issue ???? hello ?? i want to make it clear that although i was preparing for a chargeback, i remained very polite and still tried my best to resolve this directly with the salon. i even tried to meet her halfway by suggesting a partial refund but she was not making the same effort, and became progressively rude. It's clear we're operating from fundamentally different premises. maybe that's the root of the problem here. Your position is that there's nothing wrong with the haircut itself and that I don't know how to style it. ok, I'll bite. for the sake of argument, let's assume that's true.... It still doesn't change the fact that this is objectively not the haircut I asked for or agreed to receive. on that basis alone, I am owed a refund due to service not as described. it doesn't matter if u think u can "make it better". improving something bad doesn't make it good, just makes it less bad. if you had any ground (or documentation) to stand on, u wouldn't have lost the case. having a "policy" does not mean you can do whatever you want. There must be exceptions for certain cases when mistakes are made. and you need to have discernment to know the difference from when someone's abusing the system. but that requires competency (in your field and in life), humility, and good faith. when a customer has been wronged, the burden should never fall on them to figure out a resolution that works for the business. It should be the other way around. why do i even have to explain this. If I were in your position, I would be mortified to hear a customer had this experience. my priority would be to understand what would make the situation right for them and do everything reasonably possible to make that happen. I personally would have offered a refund AND an adjustment. But ironically, that means taking accountability... fortunately for all of us, u have proven it yourself that you have never been capable of this (just a quick search to see how you respond to every bad review on here and Google) and to assume premeditation/malice is a really disappointing take on this situation and makes zero sense. why or how on earth would i plan to have a bad haircut? but if that's what were doing, i can do the same.... maybe you offer blow-outs for plausible deniability on haircuts gone wrong? maybe i wasn't shown the back on purpose so i wouldn't notice? i agree there are no winners or losers here, because at the end of the day i'd rather have my hair than a refund. but because i was so polite throughout the situation, you took advantage and at the end basically shoo'd me away & expected no consequence. the last text message you sent me speaks for itself. even a stranger was upset for me. by the way... I reiterated my points via email, not to rehash anything, but to have it all in writing for the case :) i've attached photos of my original review from Google, KJ's response from Yelp, and Ariana's review as well because it tickles me and they threatened to take it dow.

I've been coming to Jordan for years and she never does me wrong! Her blending is like no one…read moreelse's! Wanted to go brighter for summer and that's exactly what she did for me! I trust her with my whole head!

I recently went in for a haircut, and it ended up being a really frustrating experience. I asked…read morefor a simple layered cut, but the stylist completely took it in the wrong direction. She thinned my hair way too much after I said I wanted volume, she said it was to "add texture" but now I know it's because she was trying to fix her mistake to the point where it felt uneven and way less full than before. The layers were also cut the wrong way and didn't blend at all--it just looked choppy and awkward. I tried to trust the process while I was in the chair, but once it was done, I knew something was off. It didn't frame my face right and honestly just didn't look like a professional job nothing was even. I ended up having to go to someone else to fix it, which cost me even more time and money. A haircut is supposed to make you feel better, not stressed about how to fix it after. If you're looking to walk out less happy than when you walked in, this is definitely the place to go.

Salon experience of my dreams, it was a magical experience. From the moment I walked in I felt…read moreimportant and taken care of. I felt comfortable consulting with Shep about my bold new pixie look. He was open minded, attentive in listening to what I wanted, and practical about my specific hair and facial features. Then the real magic happened when he started cutting my hair. He checked in with me for each step, was willing to work with my changes and new ideas as we went along, and was very gentle and considerate. He is a master of his craft and is genuinely passionate about what he does. He strikes a rare balance between using his skill and artistic eye while helping his clients achieve the results they are looking for while being completely honest about whats achievable and taking into account what will flatter them most. I never felt judged or uncomfortable, he complimented me and made me feel so taken care of the whole time. He cut my hair from a grown out bob into the grunge pixie cut of my dreams. I usually feel uncomfortable and judged at salons but not here. Shep is so supportive and kind and so skilled at what he does, I knew I was in the most capable hands. He made sure I knew how to style my hair before I left as well. After coming here, I wouldn't want to go anywhere else. All of the staff are so friendly and kind as well. Its amazing how much he cares about educating himself consistently perfecting his craft as well as his staff. You're in good hands here, truly a hidden gem.

Tatum was amazing! Brought my 7 yr old in for a long overdue cut and Tatum helped her feel right at…read morehome, chatted with her and was so patient with the many head tilt reminders - my daughter walked out feeling so confident with her new cut and commented 'maybe I want to be a hairdresser someday'. We'll definitely be asking for Tatum when we come back!