Terrible experience. The food took 2 hours to be served. Partly because it was so busy, but also because she served several tables before us even though we ordered first! I literally watched a table of black women order 45 minutes after us, and she served them food before us. I even ordered the same dish as them and got it an hour later! We are white, so that explains why we got lower quality service and had others able to skip ahead of us. Someone from my party had to take his food to go so as not to be late to work. And we weren't even served at the same time, I got my food 30 minutes before the rest of my table. She also served my dessert 30 minutes before my food arrived. The owner and cook also kept going up to tables to chat and be friendly. Why would you do that when the place is slammed with customers and you're the only cook? This place has a lot of great reviews, but I realized it was only because she is so friendly, the food is pretty mediocre. She tried to charm us before we left, making excuses for the lateness and being nice, etc. Sorry but I'm not falling for it, your service was lazy and your food is so-so, and you served several black tables before the only white table, not worth a 2 hour wait.
The owner replied to my earlier review (a google review, but the same content as this one), saying that the other 3 tables must have just gotten "past" them, whatever that means. I literally watched people order at the counter 45 minutes later than our order and be served before us. She served our drinks and dessert, then another tables entire order and meals, and then served our food? How would that happen from a system mistake? You chose to make their meals first, for THREE tables. Tired of her excuses. I also accidentally put the wrong cost amount, because I was guessing and she implied I lied. I got one of the most expensive meals, a specialty drink, and dessert. So yes, believe it or not, my order didn't match the cost of your average customer. Obviously, I don't remember the exact cost since this happened months ago. Crazy that she focuses on that and not apologizing for her discrimination.
EDIT: I was the person who ordered the dessert, yet she claims in her reply that the person who ordered the dessert must have asked for it early. No, I did not! Tired of her lies. She is so full of excuse after excuse, no accountability. And claiming there is no trace of me, yeah because one person paid, which is normal and very common. And I am not surprised she doesn't remember me, she clearly did not care much for our white table. read more