We had a multiple leaks on a water main leak and Ian did a great job fixing the 3 components. He…read morewas knowledgeable and was professional in taking some more time to get the exact right part even though he was supplied a slightly different part. He was communicative and the prices were competitive with other major reputable companies in the area. I would highly recommend the secret plumber!

We had an excellent experience with Two Irish Plumbers. Ian and Steve helped us with a leaking…read moreshower drain from a second-floor bathroom that was coming through the ceiling into our living room. From start to finish, they were extremely responsive and communicative--getting back to our initial inquiry right away and keeping us updated throughout the project. They were able to come out quickly, get the job done ASAP, and their pricing was very reasonable. On top of the quality work, both Ian and Steve seem like genuinely nice, affable guys--the type of people you're glad to have working in your home. Highly recommended!

I highly recommend Green Step. We shopped around extensively after our energy audit (got 5 bids)…read more You wouldn't believe the range of prices and service quality out there! Anyways, Jim McKenna came over and was a breath of fresh air. He was tremendously knowledgeable, responsive to our questions and needs, treated us with respect, didn't try to sell us stuff that we didn't need, came in with the best price, and helped us through the PEPCO rebate program. His work crew was highly professional and polite. They even did a great job cleaning up! So, we did the shopping for you: go straight to Green Step!

Mr. Jim McKenna is the best contractor I've met so far. He is trustworthy , very detail and…read moreresponsible. We met 3 times before the job started. I strongly recommend to call him for your house insulation problems. 301-758-2557

DO NOT USE HIM!!! He provided an estimate to replace my roof and seemed very professional. I gave…read morehim a 50% deposit. And that's when everything changed. He made excuses about truck issues and that he had undocumented employees who were afraid to work in DC. He never started the job and would not return my deposit!! He is a con man!!!!

Initially I contacted the contractor for a quote to power wash the siding. When they arrived they…read morementioned that they can replace the deck for a reasonable price. I decided to hire them based on the estimate. Bad idea. Date of completion was not kept. I was asked to provide money before the job was done. The job was 'completed' on 4/27 but the deck fell apart on 6/4 (1 month 1 week later). See pics. Since 6/4 until now 7/3 (4 weeks). I have made 4 attempts for them to fix the problem and no one has come. They do not answer calls or texts. Keep in mind that I don't have to be home for this problem to be fixed. Never again. I highly do not recommend. Now I have to pay someone else to fix the deck because I do not want to work with them. Also very awful customer service blaming the customer for not being patient. This was a very stressful process and it didn't need to be.

Honest, fast, and they kept helping even after there was nothing in it for them…read more We came to Service Force for a second opinion after another company diagnosed a pipe break and quoted us a very expensive repair. That diagnosis was wrong. Hendrik, a Master Plumber and co-owner/field manager, came out first -- honest, clearly experienced, and knowledgeable from the first conversation. He gave us a fair quote and was flexible with us throughout, never pushing or pressuring. The next day, technician Tyler found the actual problem almost immediately: a blockage 10 feet further down the WSSC-maintained line than the other company ever assessed. Both Hendrik and Tyler jumped on reporting it to WSSC right away and called it correctly as an emergency -- WSSC had a crew on site within about 2 hours, faster than we expected, and their independent findings matched Tyler's exactly. The part that really won us over: once it was clear this was WSSC's responsibility -- no paid job for Service Force -- Hendrik and Tyler didn't disappear. They kept helping until it was actually fixed, with zero financial stake left in the outcome. Tyler had every chance to push more paid testing first. He chose honesty instead. True integrity, respect for our home, fair pricing, and top-tier expertise from ownership down to the field crew. Service Force Plumbing has earned our trust and all of our future business.

I called SFP on Friday 26 June 2026 with a non emergency to address a toilet tank that sometimes…read moredid not fill with water. Kamron came the same day and fixed the toilet tank. He had all the parts needed on the truck. He also showed me the two outdoor water shut off valves and when he left, water was flowing from the spigots. I can now water my newly planted bushes.

My gas fireplace would not stay lit when I turned it on in November 2025. I didn't call then to…read morehave it serviced. I wasn't using it like that anyway except for when I had company. I used them before for cleaning of the unit I think in 2020 before the pandemic. They did an excellent job then and an excellent job this time. Very professional and explained everything that he was going to do and what he did do. He was on time within the window given and there was not mess left behind. If I need anything else in the future, I will ask for the same tech I had in 2020 if he's still with the company and the one that serviced me today.

On July 1st, I called Jiffy to have a tech come out and see why my air conditioning wasn't blowing…read morecold air. During that initial call, the person I spoke with told me there was a $229.00 diagnostic fee. *I have used Jiffy at least three other times in the past. The next day, a service tech came out and told me that I needed a specific part replaced the cost would be $249.00. I agreed to that, then the tech replaced the part, and sure enough, the air coming from the vents was cold. When the work was completed the tech had written up an invoice, but I did not see the invoice. He said "That will be $249.00" I gave him my bank card and he processed it. Then he handed me the invoice and I put it on my table. I did not look at the invoice, I thought that I was only charged $249.00 since that is what he had said prior to taking my card. Later that day I looked at the invoice. I had been charged $478.00. I have used electricians, plumbers, and pool companies in the past and every company that I have used has always applied the fee to towards the work that would be done. I read the fine print on the invoice then I went their website to see if it was stated there. ( and it was NOT) ***Statement below was taken from Jiffy's website!*** JIFFY Plumbing, Heating & Cooling Quality Improve We provide pricing & detailed estimates, so know what expect work begins. 100% Certified We provide pricing & detailed estimates, so know what expect work begins. Customer Bill of Rights 1) Reasonable Rates 2) Prices Quoted Up Front 3) Free Estimates Always 4) Work Area Left Clean 5) Minimal Disruption of Schedule & Household Routine 6) No Night, Weekend, Travel or Overtime Charges MALE About Our Company Thanks for choosing Jiffy! I called them four times to see if they would work with me on that because I am a disable widow on a very limited income. I felt that they were absolutely misleading! Every time that I called the manager was "not in the office". Then my water heater stopped working, I called Jiffy again to see if they would possibly work with me on what had previously happened and what the installation of a new water heater would be. They again said that the manger would get back to me later that day. That was 6 days ago! The manger could at least had the decency to return my Cal! Obviously, I would never use Jiffy Plumbing and heating ever again! I went with another company and I am glad that I did!

Extremely professional, timely and courteous Excellent work, Alex and crew completed extensive…read morework with in 2 days and always kept us informed on progress. Would recommend 100% Kadjeski

Terrible customer service, i have been trying to schedule a maintenance appointment fot 2 months…read more Mark dosen't follow through. He said he would schedule but haven't herd back. Left several messages. Would not recommend

This incredible company provided the most exceptional service I have ever encountered. After…read moresearching Virginia, DC and Maryland for a reliable gas fireplace seller/installer, I was referred to Tiffany and Jimmy. This company had every other beat in terms of price and service by a landslide. First, their prices are significantly lower than the competition as they have their own gas fitters and electricians. Most other companies contract out this work which adds a lot to the cost. They also have a beautiful showroom where you can see fireplaces before buying. Second, the service was unparalleled. Every single step was carefully explained and communicated. The technicians were on time, pleasant, careful, clean and skilled. It simply could not have been a better experience. This is a company that provides old-fashioned standards of excellence at incomparable prices. You will not be disappointed if you are lucky enough to do business with them. I consider it a tremendous stroke of luck that I had the good fortune to find and work with them. I think you will, too.

Be CAREFUL! Very friendly owner has apparently retired. Now…read morethe fireplace Chimney.com sold has failed after just 2 seasons. The problem is not our pilot or gas, it's the solenoid gas valve part that Chimney.com installed. (A master plumber has identified the issue 100%, but doesn't do gas repairs.) Since the whole device is controlled by remote, we know we did not break it--we never touched it ever, but the like-new fireplace did not come on this year. We were charged full price for the unit, which should have lasted for many years. Now Chimney.com is now wanting another $300 just two years later to repair. Paid a lot for a new unit. Chimney.com they says they are not responsible for quality of their products and will charge for labour to "evaluate" the issue. They act very folksy/ocal--until there's a problem, then they cut you loose. Be forewarned that you need to be lucky because they don't stand by their products sold. This feels scammy.

Great service from them. Very courteous, arrived on time, job completed one day for new bathroom…read morefloor. Can't wait to use them again. Rosie Thomas

Very responsive. Did a great job fixing sliding door and critter proofing vents around the houseread more