Called Aspen Hill (recommended by my daughter) after two quite unbelievable experiences with other companies. Both quoted prices that ranged from $6800 to $11,000 for a leak repair in our water service line. The $11,000 quote was just so egregiously dishonest that to this day I still find hard to believe. I won't get into all the details but to summarize: we had water leaking onto lawn and down to street; two people came to house and without any problem-solving other than walking around basement and commenting on things unrelated to our problem told us it would be $11,000 to replace our water supply line. I said that a previous company quoted us $6800 (that's another story) and they left. They called back and said that their manager said they would now reduce their quote to the $6000 range! Just like that. No analysis, no attempt to understand the problem, just arbitrary BS... charging what the traffic will bear. Long story short: WSSC came to our house and diagnosed the problem as a leak in the line that is NOT our responsibility B/C of its location and it will be repaired at no cost to us. The company is named Catons Plumbing and they should not be allowed to do business. Period. And, I wrote their manager before writing this review, to give him an opportunity to explain to me how so a thing can take place. Needless to say, I have not heard back. BUYER BEWARE! read more

I called Aspen Hill Plumbing after noticing water coming out of my ceiling. It's obviously not an ideal situation and since the leak was ongoing, it was a bit of an urgent situation. Fortunately, Aspen Hill was able to get someone out within an hour of my call! Dave scheduled the call quickly and was very friendly. Tom came out and found the problem and was able to repair it. These days, it's always a bonus when a company is responsive, responsible, and reliable. I saved their phone number and will use them for any future needs. read more

Aspen Hill Plumbing did an outstanding job for our family. They found and fixed two complicated leaks in one of our bathrooms that had been difficult to diagnose, and their team handled the work with real expertise and professionalism. In addition, they completely redid a second shower and improved the piping for that space, leaving everything working better than before. What stood out most was not only the quality of the work, but also their reliability and fairness. They completed everything on time, communicated clearly throughout the process, and charged a very reasonable cost for the amount and complexity of the work involved. It is hard to find a plumbing company that combines skill, timeliness, and value this well. Aspen Hill Plumbing absolutely earned our trust, and we would gladly come back to them again for future services. Highly recommend. read more

Moses and his team took the time to investigate the problem and *explain* to me what they were planning to do to solve the issue and why. They were kind to my anxious dog, friendly to me, and technically excellent. Charges were reasonable. Highly recommend! read more

Over a decade ago Aspen Hill was a subcontractor on our home remodel and replaced all our old galvanized pipes. A few weeks later when our shower pan started leaking we didn't know who else to call, so we had them come back. After the plumber who came had a look, they let us know that it seemed they had nicked the shower pan with the saw when cutting out the pipes below it and hadn't noticed. They then replaced the shower pan for free, paid someone to come out and retile it, and even sent me a check for the drywall repair that I did myself! I wouldn't have known any different if they had just told me it had developed a leak and charged me for the repair. But they earned a loyal customer with their honesty! Since then we've used Aspen Hill for many jobs--big and small--at multiple houses. They're dependable, honest, and quick to respond. The owner, Dave Glick, is willing to answer your questions and help find the right solution for bigger projects. I can't recommend them highly enough! read more

Around X-mas time, my old hydronic heating system finally died, exactly when the temperatures dropped to below freezing. I approached 7 companies, asked for and received 4 proposals. Aspen Hill was the second lowest but the best detailed proposal and time schedule to replace my hot water boiler and the heater for hydronic heating system. Aspen provided free estimates, emailed the proposal the next day, promptly responded to my questions and stood by their word to have new equipment installed by mid-January at the latest. As we were two days before the scheduled installation, another disaster struck: the old iron pipe ( soil stack) that goes through my entire old historic townhouse cracked and there were leakages on each floor. Aspen sent their plumber the next morning and then started working on the pipe replacement and the boiler/heating installation simultaneously. The team of 3 that worked in my house was led by Richard, all of them were fantastic: young, professional, knowledgeable, polite, absolutely wonderful and very respectful to my house and my family. They did their best to minimize the cuttings into the walls and the ceilings, especially in the tiled areas. In my view ( and I've managed several construction and reno projects), they did an outstanding job. The final price was not cheap ( due to a large scope of work) but very reasonable for the type of work and number of staff who were involved. There was a minor hick up after the installation of the heating system, I reached out to Aspen and they promptly scheduled for Richard's team to come back to fine tune the thermostats set up. I am very very pleased with the result. My home is warm and dry again. I am also pleased to finally find a professional, reliable and reasonably priced plumbing company. (I found Aspen Hill through recommendations of several of my Capitol Hill neighbors who had similarly positive experience with this company). Strongly recommend read more

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Aspen Hill installed a new toilet and sink for me, and did a great job. It may seem like a relatively simple job, but I had selected fixtures and plumbing that required rerouting supply lines into very precise locations for aesthetic reasons. They were also extremely accommodating to me, as I kept rescheduling them. They quoted a very fair price and stuck to it. Would definitely hire again. read more

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I have been a customer of Aspen Hill Plumbing for over 10 years. I have owned a variety of homes in DC over the past 40 years so have dealt with many plumbing companies. Aspen Hill is the best. They are super responsive, well priced, and most importantly, have an extremely professional team. read more

Aspen Hill is an outstanding small business that offers expertise and efficiency with a personal touch. We are longtime customers and they never let us down. Our heating system died in the bitter cold a few days ago and despite a full schedule they fit us in the next day, ordering the needed part overnight express. Meanwhile, since I had passed by their office, they lent me five space heaters to keep the pipes warm overnight in my home. James the manager and his staff are courteous, responsive and helpful and they know their job. It is best to contact them by email and they respond promptly. read more

We have used Aspen Hill Plumbing a number of times over the years -- always with great results. This morning we woke up to a clogged shower drain in the bathroom. We contacted them at about 7:30AM. They arrived a little after 9AM and by 10AM the drain was fixed. Absolutely the best plumbing company in Maryland in my opinion. read more

I've used Aspen Hill Plumbing multiple times over the past 8-10 years. They've fixed broken bathtub faucets and sink shut-off valves, removed and replaced toilets (one of which was challenging due to requiring a built-up seal), snaked / "roto-rooted" a problematic main drain / sewage pipe that's probably 80-100 years old (old house in Capitol Hill), and put in a new gas hot water heater. One time, they also replaced a bad gas connection to my stove even though that wasn't why they were there. Workmen have always been friendly, management has always been helpful in scheduling and estimating costs for things like the water heater. (It helps that I email them photos, when I can, of what needs work, or what space is available to work with for things like the water heater.) Costs have always seemed fair and reasonable to me, and communication has been good by both phone and email. read more

We have used Aspen Hill in emergencies and also for regular needs. They were upfront on pricing, never tried to upsell me, and were happy to discuss ways to do projects that would save money. They delivered excellent work. Very rare combination in the area. read more

These folks are great. They recommended the installation of a relatively inexpensive piece of hardware to prolong the life of my water heater and were remarkably patient when a bunch of oatmeal clogged the kitchen sink. I waited to get onto their customer list and was delighted when I made it. They advise ways to fix a problem yourself when possible, the true mark of a consumer-friendly business. Rena S, read more

Quick response via email, came in the time window they said, and performed the work quickly

VERY impressed with these guys. I had a tricky water heater situation (required two crews to dismantle and involved building a custom platform and moving plumbing to allow me to actually have a useful closet next to the new heater), and Dave and his team did an absolutely amazing job. In fact they were the only company who was willing to help me figure out a solution to the puzzle and their quote was extremely reasonable given how much extra planning and work was involved. And James the office manager was really great to work with - when was the last time you had a good time scheduling anything home-related over email?? These guys are going to be my go-to for all things plumbing from now on. read more

Aspen Hill Plumbing - Before and after: old setup on the left (horrible WH placement making closet unusable for storage) and new on the right - Water Heater Installation/Repair Near Me - Silver Spring, Maryland

I am almost hesitant to write a review, for fear that they will get more popular than they are - it took me two weeks to get an appointment. You might ask why they are so popular: As honest as they get - they will clearly tell you their hourly rate they don't double the price of parts compared to retail - actually cheaper than Amazon they truly guarantee their work - once I had a repeat issue - they came back, no charge very professional staff, always on time I only wish they were less popular so I can get faster appointments. So do me a favor and go for the other guy who charges "by the job" and doesn't give an estimate (or even an hourly rate) even when you know exactly what the problem is, until they walk through the door and charge you $49 for visiting and giving you an estimate. The other guy might even offer a coupon! Then after using the coupon they will only charge you double what Aspen Hill Plumbing does. But if you do use the other guy, not only might you you get a really pretty magnet in the mail (to put on your refrigerator) with coupons, you will be helping me get a quicker appointment the next time I have a plumbing issue. read more

These are the best plumbers ever. I got four proposals. Theirs was not cheapest, but was most responsive to my needs. They scheduled a start date in six weeks - May 24, 8:00 AM. On that date, at that time, they were there. Richard and Moses did the work. They replaced the low-hanging, old steam pipes for the radiators with copper pipes so we could eliminate multiple low soffits. They also moved gas lines and water lines for the same purpose. Finally, they installed three new radiators. Richard went way out of his way to route the pipes in the best possible way. This made his work much harder than it had to be, but it made my finish work so much easier and cleaner. The quality of the work is outstanding. They took no shortcuts. The work is actually beautiful to behold. I hate to cover it up with drywall. The connections in the utility room should be on exhibit at an art gallery. In addition to doing great work, everyone I dealt with was great to work with. Best home contractor I have ever worked with. read more

Aspen Hill Plumbing - Richard's manifold. - Water Heater Installation/Repair Near Me - Silver Spring, Maryland

I was very unimpressed with the previous plumbing service(Vito's) and my sister recommended Aspen Hill Plumbing and owner David Glick.... fabulous work by his technician Kevin who was on time, efficient and charged a fair price. We will always use this company for our future plumbing needs. read more

Aspen Hill Plumbing is definitely the best plumbing company I have dealt with in the 20+ years I have been a homeowner. I had to wait about a week to get an appointment with them that would fit my schedule. I knew it was going to be a big job to fix the shower pipes that became separated after I had my tub refinished. It was a horribly rainy day, so they were a bit behind, but the office manager called to let me know when my plumber would arrive. The job took about two hours, but everything works now! Yay for hot showers! I even had Tom, the plumber put in water shut off valves so I won't have to have water cut off to the whole building if there is a next time. Tom did a great job and was very courteous and professional. I highly recommend this company, and love that they are about a mile away. read more

Aspen Hill Plumbing was listed as recommended on a list that our neighborhood Facebook group maintains. I had a small but necessary job - the drain pipe under my sink was leaking, and they agreed to come out quickly to resolve the issue. Since they were coming out, I also had them replace the downspout in my tub, as it was leaking water when I showered. Albert came out and resolved both issues quickly and to my satisfaction. I'd certainly use Aspen Hill again and recommend them. read more

Excellent, experienced service for a fair price. Have used them multiple times and they always do an excellent job and give honest advice.

Richard and Alex took care of replacing our 5 year back flow valve and doing the annual flush for our tankless water heater. They were on time, very knowledgeable, took the time to explain all that they were doing, and broke down all of the cost. We plan to use them again for all of our plumbing needs. (This was especially helpful since I had been trying to call my previous company for weeks and no one would answer the phone or return the two messages that I left.....still waiting for a response but won't use them again). read more

Aspen Hill performed four jobs for us: sump pump replacement, toilet repair, water heater replacement, and miscellaneous plumbing tasks. They provided excellence in all activities (arranging appointments, getting an estimate, answering questions, and doing the work); roles (James in the office, the estimator, the plumbers, and Dave the owner); and service aspects (price, expertise, customer service and work quality). read more

Destroyed tile, owner is shady and rude. Had a call for a shower trim replacement, but they insisted on replacing the rough in valve even though it was Delta to Delta? Cut a hole in the drywall through the back but slipped and knocked 10 tiles off the wall. Refused to contact their insurance (do they even have any?) and attempted to bully me into letting it go. After all this, they sent a fraudulent invoice with extra time (security cameras show otherwise). Literally anyone else would have had this simple job done in a couple hours. read more

Aspen Hill Plumbing - Water Heater Installation/Repair Near Me - Silver Spring, Maryland

Just read the other reviews below! I really like Aspen Hill Plumbing. I've used them 3 times - to replace a pipe, to fix a toilet, and to replace my sump pump. Each time, they were on time, courteous, efficient, and reasonably priced. Generally, I feel like I'm being ripped off by plumbers, electricians, HVAC, etc. Not so with Aspen Hill Plumbing! The estimates are on-target, and sometimes even cheaper than the initial quote. They never try to make you pay for more than what you need, and are honest about the problem and fix. Yay! read more

Today is the second time we have used Aspen Hill Plumbing. They are amazing. They make appointments promptly, arrive when they say they will and clearly care about the quality of their work. Our Capitol Hill rowhouse is over 100 years old, and much of the plumbing is accessed through a very small crawl space. Richard was quite unfazed by the whole thing. He found the leaking pipe and with his assistant Alex made the needed repair. We have no doubt at all that we will call Aspen Hill for any future plumbing needs. read more

I hired Aspen Hill in 2013 for a major home improvement project: 1) To replace interior galvanized water pipes with CPVC (I've a 1350 sq ft rowhouse) 2) To install thermal expansion tank 3) To demolish shower stall in the basement; build a pre-slope for new shower (required digging through foundation in the basement and installing a p-trap). 4) To install a hose faucet 5) To replace waste and overflow tub drain Two winters later the pipes are still holding on. The project involved removing necessary drywall and plaster (I chose to hire a carpenter to repair demolished walls and ceilings). Aspen installed other fixtures throughout the house. Dave Glick provided a detailed quote (which was reasonable) with different options. He was willing to be flexible in terms of my wishes. His team didn't seem to complain about lack of street parking in my neighborhood (I posted emergency parking signs for their van which were always ignored by DC folks). I also hired them on a different occasion when I was installing a new bathroom sink. They seem to work by appointment only (I don't think you can hire them for emergency situations, but they seem accommodating). The team was friendly; they shared tips whenever I had plumbing questions. I'd hire them again. read more

Got a great price on a water heater/installation compared to other estimates. All calls and emails returned promptly. Quick scheduling. Friendly people. Will definitely call them again. read more

Our two bathroom renovations would not have been as successful without the services provided by Aspen Hill Plumbing. Dave did an excellent job assessing the work, thoroughly explaining the things that needed to be done and providing top rate professionals to do the work. New sinks, toilets, bath tub, rerouting plumbing, faucets, shower fixtures, etc. Fantastic job team. You are top notch and highly recommended! read more

Aspen Hill Plumbing - Install of vanity with siphon and toilet. - Water Heater Installation/Repair Near Me - Silver Spring, Maryland

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I live in the heart of DC and I've used Aspen Hill Plumbing 2 times in the last 2 years. Both great experiences. This past week, I had a plumbing dishwasher issue and tried the "if you can't we can" mega plumbers guys thinking they'd be fastest...and it was a huge disappointment, they gave me an 8-noon window, didn't show by noon so I cancelled. I turned to Aspen Hill plumbers and they gave me a 2 hour window, arrived on time and fixed us right up. They come when they said they will, will do a great job and will be extremely courteous. All you can ask for in a plumber. read more

After smelling sewage in my house, I realized that one of our waste vent pipes vented into the attic ! I talked to neighbors and almost all of them referred me to Aspen Hill. The owner is super nice and super responsive, even though he is busy. I know because he was scheduling a month out. I had specific instructions because the work involved cutting out the ceiling and collaboration with a roofer who would be there to patch around the pipe. The repair went smoothly and the tech was very courteous and knowledgeable. So glad that we have a "go-to" plumber now! read more

Aspen Hill Plumbing came highly recommended from our friend, J D Grewell, a highly respected building inspector. Dave Glick, owner and his crew of trained plumbers have been professional, efficient and able to fix our plumbing problems when needed. read more

What an awesome discovery!! Aspen is a company that has my plumbing business now!! They are honest, upfront and very reasonable with their pricing. I just had my hot water heater worked on and Sontos did an excellent job! He is very detailed with his work. Unlike other plumbing places who attempted to sell me a complete new water heater, Aspen is honest. Anyhow, hope this review helps whoever make a decision to use Aspen, they are Awesome! Thanks read more

I finally got my boiler and water heater. After spending 3 years interviewing and dealing with crooks, my neighbors recommended Aspen Hill. From start to finish, I dealt with professionals. I'm so happy with the level of skill and workmanship. read more

professional, efficient, friendly and capable. I had a leaking kitchen faucet water hose, they diagnosed the problem, and even suggested that I call the manufacturer, which I did-and they sent me a free replacement. The replacing of the hose went well, and was reasonably priced for all of Aspen Hil''s efforts and suggestions. read more

We have used aspen hill plumbing many times. Always respond and courteous. I highly recommend them.

Been using Dave Glick and his team for 10yrs now. Nothing but great service all the time. Highly recommended.

This is the second time I've called Aspen Hill Plumbing and they did a few things for me. Sam was the plumber that came out and he was so friendly, knowledgeable, courteous and even gave me some tips on how to save money. He installed a new toilet, which was super, couldn't even tell he was there except for the new toilet of course, he snaked my tub and snaked my toilet. Again, I cant even tell he was there, there was no mess. And the best thing about it is he explained everything he did, which I like. I highly recommend Aspen Hill Plumbing! read more

We have used Aspen Hill for several small jobs. They have been very professional and expeditious. They also recommended a great HVAC company that they work with frequently (Ian Goldman). read more

These guys are just the best: honest, efficient, arrive on time, and are really easy to schedule. We were referred to Aspen Hill by our realtor, who has used them on his own properties so we assumed they would be pretty good, but our expectations were exceeded. The owner Dave was easy to reach by email and was really flexible when it when it came to scheduling (we scheduled, then cancelled then scheduled again! Dave was gracious the entire time). Initially we hired Aspen Hill to replace a deteriorated overflow pipe/connection in our tub and to remove a pedestal sink we planned to replace in our Capitol Hill townhouse. Tom the plumber also discovered that the sink valves were leaking too! Thankfully he found an easy solution to stop the valves until we got a new sink in place. We had them come out again to install our new vanity/sink and shower head. The two guys (can't remember their names) worked with our weird existing sink pipes and did a great job installing the sink and caulking the vanity to the wall. They completed the job under the estimated time and only charged us for the time they were there. I've had so much trouble hiring other contractors but Aspen Hill makes it really easy. I'm glad we have a reputable plumber we can call when need one. read more