The Founders team did a really nice job with our basement insulation project. The price was fair,…read moreand they were very responsive during the quoting process. The project was delivered on time and exactly as we had discussed with them. Where we were most impressed though was in the level of customer service they provided. After removing the insulation in our basement, we found a few surprises that were covered up by the old insulation. Founders was extremely accommodating as we worked with other contractors to get those issues (unexpected and unrelated to insulation) squared away. I realize having the other contractors come in was probably pretty disruptive to their workflow, and Brian and his team said he understood our situation and did everything he could to help us out. I will certainly reach out to them again with our next insulation project.

Founders Insulation did a great job with our attic insulation. Jeffrey came out for the quote and…read morehe was very professional, understanding, and efficient. They gave the best quote by far and the workers were professional and polite. They sent someone to fix nail pops that occured after the insulation was completed, which saved us a lot of work to fix ourselves. I would highly recommend them!

On time, every time. Did what they said they would do with photo and technical documentation…read more Connected ducts to new outside attic vents, insulated attic, installed whole house exhaust fan, cleaned up excellently. Good value. Professional.

Run don't walk! Abandoned job in the middle of a project after they ripped down half my existing…read moreinsulation. Have so far refused to put it back. NO communication after repeated phone calls and emails. Weeks went by with no response and then, finally they made up a bunch of bogus claims that I would need to excavate the crawlspace which would cost me $30,000. Not true, their own people told me the job could be done. Work was abandoned on 11/18 and still no resolution on 12/27. Communication is poor internally as well, as they keep sending workers to my house to do other projects that were part of the scope. No one clued them in. Poor management on all levels.

The initial quick check on my home was great! They came in and performed the evaluation, provided…read moresome light bulbs and a power strip along with recommendations to improve the comfort of our home. The situation following this is why I rated with 1 Star. Numerous delays led to 6 months of waiting to schedule and complete work. Once work was scheduled, issues that I wished to have addressed were not addressed in the work that was done. Work that was promised was not completed with some being credited back. However, other work that I wanted to be done I was told would be at additional charge after they were done. Be very careful to get everything in writing clearly and have them walk thru what work they will perform. I had an energy audit done at my old home with another company and never ran into any of the issues I did this time.

I made multiple efforts to contact Ecobeco to schedule an energy audit. I tried email, their…read morewebsite, and phone (2 voicemails). On what I told myself was my last attempt I got through to someone but was told the schedulers were in a meeting and that they'd get back to me later that day. However, I never heard from the schedulers. I tried once more and left a (third) voicemail. Still no response. I used Ecobeco for my previous house and was very pleased with them. But from my recent experience, the quality of their customer service seems to have fallen off a cliff.

Do not use this company. They have stolen our Pepco rebate. They told us Pepco would send us the…read morerebate. In reality, Pepco sends the rebate to them, and they are to pass it on to us. We paid in full, and they should have sent us the rebate. We will be pursuing legally. We have called on numerous occasions, and they do not return our calls.

Terra and the team did a great job installing the insulation! Very professional! Highly recommendread more

The EDGE Energy team is super knowledgeable, great with communication, great on pricing, and…read moreextremely trustworthy!

Based on my personal experience, I would not recommend this company…read more I was initially given a timeline indicating the project would be completed in time for my MEA application. In my case, that timeline was not met, and I had to request an extension, which I understand may or may not be approved. I potentially lost funding for thousands of dollars. The installation process took significantly longer than originally indicated. My project began in August of last year, and I did not receive permission to operate until mid-April of this year. in my experience, communication was inconsistent, with delays in responses and updates. In early to mid-March, I reached out multiple times and was told there were no updates. After escalating my inquiry, I was later informed that a visit had already been scheduled for the following week, which I had not previously been made aware of. This was confusing and raised concerns for me about how scheduling was communicated. Why are they making in house access appointment without ever confirming with me and telling me no appointment has been made at the same time? During one visit, I observed that the door was left open for periods of time in very cold weather (in the 20s °F), despite my requests to keep it closed. When I raised these concerns, I felt that my feedback was not fully acknowledged, as the responses I received focused more on explanations than on addressing the issues I had raised. Overall, my experience was frustrating and did not meet my expectations for professionalism.

A completely unprofessional company. Getting them to show up at all is a chore, and when they do,…read morethey have "equipment malfunctions" that keep them from doing any work. Out of 5 days of spray foam work, they only did real work once. Also, they almost killed our cat by using the wrong foam, despite telling them he would be home. Luckily they had an equipment malfunction. We're two weeks into a 3 day job with no end in sight, and no insulation on our house.

I called Pride Insulation to give me an estimate on adding insulation to my home. Hal called and…read moregave me a time and date for the estimate. Warning sign #1 - Hal arrived 20 minutes late but I thought oh well things happen. Warning sign #2 - When I showed him where the attic hatch was he informed me he didn't have a ladder and asked if I had one he could use. Warning sign #3 - Hal then informed me that the light on his phone wasn't working well and asked if I had a flashlight he could borrow. After supplying Hal the items needed he finished and gave me an estimate. Afterwards I had several questions and tried to reach Pride Insulation. I left several voice mail and email messages. No response. Finally, I left a deserved review on Yelp and quickly received a call from Hal (Pride Insulation). Hal said that this review would hurt their business and asked if there was anything he could do to help the situation. I explained that I had called and sent email and had no response. And if this is how they treat a potential customer image what kind of response you would get if there were problems once the job was finished. Hal agreed to work and correct the problems. We agreed for him to do the work on Monday February 27, 2017. I paid him 50% after he argued that he usually gets 100% of the money up front! Hal then said he would call me the next day to set up the insulation install. So I waited all day Tuesday. All day Wednesday. All day Thursday. No call. Tonight, Thursday evening I called Hal and canceled any insulation install and requested a refund of the deposit. Be careful doing business with any insulation company that: (1) Arrives late with no call. (2) Doesn't have a ladder. (3) Needs to borrow a flashlight. (4) Won't return phone calls or email. (5) Asks for 100% deposit. (6) Doesn't do what they say they will do.

We had an energy audit completed with Zero Draft. They did a thorough inspection of our home to…read moreidentify energy savings and recommendations to improve heating/cooling efficiency. During the inspection they also provided water flow management devices for our showers, replaced bulbs with LED, and installed a smart surge protector in our media room. The report they provided gave us recommendations for insulation, tuneup, and other installations to help improve our HVAC efficiency. The quote included prices and rebates available. We easily selected the options we wanted and scheduled the work. It was a fraction of the cost if we had engaged contractors without going through the energy audit. They managed the rebate process and we only had to pay the remaining balance. We had blown-in and spray foam insulation done in our attic. Once this was complete, Zero Draft retested and showed that the install increased our efficiency by over 20%. I can actually feel and see the difference. It's noticeably warmer inside. Our roof used to have frost on half and not on the other half because so much heat was rising up. After they installed our insulation the entire roof stays frosty and more f the heat stays in our living spaces. They even got into spaces I never thought were accessible!

Boris was the technician who came to my home to provide me with lightbulbs through the program with…read moreDominion Energy. He was rude and disrespectful and would not provide me with his last name or the name of his manager. He would not provide me with a business card. He made me feel unsafe and uncomfortable. He would not install the lightbulbs and he left after screaming at me that he was not a plumber. I do feel this man is unhinged and needs a mental health evaluation. When I spoke with the owner of the company, Mrs. Pfund she was not apologetic or helpful in any way. I would not recommend this company at all.

it is sad they sent a team out to insolate my home and they did a horrible job and my house still…read morefeel like a freezer in the winter then on top of that the staff is nasty and have no empathy or compassion horrible horrible horrible horrible.

I've never had exorbitant electric bills, but the top floor of my two story town-house was always…read moremuch hotter than the rest of the house. I even bought a thermometer to prove to myself that it was that hot and I wasn't crazy. Well, there was a 10 degree difference and it made sleeping difficult. So, I gave Efficient Home Llc (EH) a call and they came to my home for an energy audit. The audit was $350 and basically included a walk-through of the living spaces, attic, exterior and a 'fan test' to see how much air was seeping into the house. The rep. was really nice and seemed very knowledgeable. He made a few suggestions, but the biggest one was to get insulation added into the attic. Also, I have vaulted ceiling in the upstairs rooms and the rep. pointed out that they create a 'knee wall' in the attic and that special attention would be paid to that. Well, we signed some paper work to have the job done and their installers came out about 5 weeks later. The installation guys were very nice and let me closely investigate their work and made all the corrections I asked for. They installed special material for the knee wall and blasted in cellulose. They also sprayed everything with expanding foam. And I mean everything, a couple of times, they plugged some holes that I would have rather stayed open for easy access later if i need to service the wires that ran through them. Oh well. Success! My upstairs now is less than two degrees warmer than the rest of the house and even though it wasn't really my primary concern, my already modest electric bills have been about 25% less than last summer, but last summer was also hotter. Oh, and they even helped me to fill out my government rebate / utility paperwork. So, all in all, the people who came to my house I felt were very competent and paid close attention to detail and got me the results I wanted at a fair price. So, the -1 star is for the office people. They never called me about anything, I always had to call them. I had the work done some months ago, so I don't remember the details, but they never called me to tell me that everything was in place for an installation, and I called them two weeks later, and they were like "oh, we were going to call you... tomorrow... to schedule an appointment." Ya, right. At some point, I had to give them a final payment for the work, and I actually had to call them some time later and be like "Hello? Did you want to get paid?" So, I recall two times that I felt like my paperwork had fallen through the cracks and I had to call them to remind them I was a customer.

Never showed up for the estimate scheduled. Waste of time -- suggest you move along…read more There are plenty of other contractors to choose from.

We are very please with the work King Insulators did in our attic. They were careful, considerate,…read moreworked neatly, and the work they did was top notch. Our once cold primary bedroom is now very comfortable and the rest of the house maintains temperature properly. Their price was fair and they cleaned up so well after they left that you couldn't tell they had been there. I highly recommend!