David from Elite Thermal responded promptly to our request, and our experience has been positive. He was professional and friendly when discussing the removal of old insulation, vacuuming, attic air sealing, installing a radiant barrier, and upgrading insulation. He provided a detailed estimate with options that clearly outlined the scope of work included in the proposal. We appreciated the flexibility offered and the options we selected, which David was very receptive to and open to discussing in terms of our preferred services from Elite Thermal.
The process took two days to finish. The crew arrived on time, and David was there to give the initial work order that needed to be done that day. Having David on site that morning showed he cared about the services his crew was to perform and didn't just leave it up to them to do whatever they wanted.
David and his crew displayed outstanding workmanship during the entire process. The crew was kind and professional and ensured to take great care to protect the home during the entire process, and ensured that the cleanup was spotless.
David always maintained a relaxed yet genuine professional bearing and was always available when we had questions about the process, and because of the length of the work to be done, Elite Thermal's crew did not take any shortcuts to complete the job. Overall, the job met our expectations and satisfaction as well.
The cost of services, in our opinion, was fair and reasonable for the work that was performed. All in all, the overall experience was well received, and now my daughter's home has an encapsulated attic space. We could not be more pleased. read more