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    Elite Thermal

    4.4 (5 reviews)
    Open • 8:00 am - 5:00 pm

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    Services - Elite Thermal

    Building energy audit

    Insulation removal

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    Quality Insulation - Really nice work in the garage.

    Quality Insulation

    (102 reviews)

    I usually don't write reviews. However, I felt compelled to write this one because others should…read moreknow about the extraordinary customer service provided by Mr. Chris Jordan, owner of Quality Insulation, Silver Spring, Maryland. Past spring, a chipmunk got lodged under the garage floor and died. One of the local pest control companies scared me and my husband that there were mice tunnels in the attic. They changed our fiberglass insulation to cellulose, treated with pesticide and fire-retardant chemicals. As senior citizens, little did we know at that time that we were being taken advantage of. A two days job was finished in four hours. That was the beginning of the nightmare. We found out that they didn't air seal. When I called the business, I was told that they are a pest control company; they don't air seal. The inside air was full of dust and chemical smell. The owner pushed back but finally came to take a look. He refunded some money because a good part of the old insulation wasn't removed. Now we had to find someone who would air seal the attic with the cellulose insulation in it. We found a local insulation company who agreed to do it. The price was really high, but we were desperate. We were told that we can get some energy rebate because it would make the house more energy efficient. Once we signed the contract, I asked about the paper work and was told that insulation is already done, so it won't work. This was the second time we felt that we were being taken advantage of. Meanwhile, the strong chemical odor and dust persisted. Finally, after five months, my husband and I decided that we would remove the pesticide and chemically treated insulation. It would be a loss of at least twelve thousand dollars, but it was a lesson we hoped to remember. That's when I looked at the Yelp reviews and found Chris Jordan. I called Chris on a Monday and got appointment the following Wednesday. He went to the attic and took pictures to show us. The baffles were all broken, and soffits were clogged with insulation. There was hardly any airflow to the attic. He found the old insulation mixed with new. He gave us an estimate which was very reasonable considering what he said he would do. The following Monday when I called to see how soon Chris could start the job, he said he could start in two days. He didn't ask for a signed contract or for down payment. That Wednesday, he sent four people including the foreman, and the crew took seven hours just to clean the attic. Chris came back on Thursday to check the attic for air seal and to make a note what needed to be done. He let the attic sit for a day to air out. That day, when we asked him about the invoice, he said he would wait to see how many bags of fiberglass insulation would be needed. He would charge only what would cost him. His conscience would not let him sleep at night if he made profit on us. After being taken advantage of twice, the empathy and compassion Chris showed us chocked our voice with emotion. We have never known anyone who would give up his profit to do the right thing. On Friday, his crew were back again. They air sealed wherever needed to be, put a screen of baffles, and put new insulation. The work ethic of the crew was amazing. Chris wrote down the instruction and they followed it to the last detail. Once everything was done, Chris called and gave the price. It was two thousand dollars less than the contract price. He said he could not give any more discount because there were lots of bags of insulation needed. It is more than 2100 sq ft of attic space we have. Again, my husband and I didn't know how to express our gratitude to him. The previous two experiences made us lose faith in doing business with anyone. However, coming across Chris Jordan was like God's way of telling us that there are still decent human beings left among us. The house feels clean like before, and my husband and I met a gentleman. No contract, no down payment, no profit--something unimaginable in today's world.

    They did great job with insulation in attic. Would recommend and they were professional.read more

    Dr. Energy Saver Central Maryland - Dimmable L.E.D. lights!

    Dr. Energy Saver Central Maryland

    (9 reviews)

    I hired this company to spray-foam insulate a laundry room and wall of a family room. I can hardly…read moreexpress how badly the job was done. The crew did not come with the right equipment, which was "on the way" and eventually were told by their boss to go to Home Depot to buy the spray foam.Then, they failed to fill the bays between the studs more than 1/8-1/4 of an inch (the contract called for 3"). They used "fire foam" meant to fill cracks in half of the bays, and failed to insulate the ceiling, which was part of the contract. These are just a few of a dozen items in the contract that were done poorly or not done at all. I strongly recommend you NOT use this company.

    I would highly recommend Dr Energy Saver of Central Maryland to perform a super attic and clean…read morecrawl space. Dan Hope is professional with impeccable integrity, his company provides excellent customer service, and they all pay close attention to details. I am glad that I selected the super attic and clean crawl space, it was well worth the additional cost over standard insulation. Maryland is currently experiencing a cold snap and with wind chill the temperate drops below zero. One day before the cold snap, my HVAC broke and is beyond repair. I have an older 1300 square foot home with new window and no insulation in the walls. However, due to the seal created by the super attic and clean crawl space, I am sitting in a house that is 71 degrees with only the assistance of a propane fire place and one Dyson portable heater. At night, I set my fire place to 68 degrees and turn off the portable heater. When I wake up the lowest temperature in any room is 66 degrees. I am so glad that I choose the super attic and crawl space because during this busy time of year, I do not have to worry about the cost for installing a new HVAC under emergency conditions. That peace of mind is priceless. I interviewed three contractors before selecting Dr. Energy Saver of Central Maryland to insulate my home. I was impressed with Dan Hope because he started at the ground floor performing the actual insulation himself prior to hiring a staff. Dan kept every promise he made even though the job was interrupted when my roof started to leak which caused him some additional out of pocket expenses that he did not pass on. If you want a superior energy specialist to access your home that provides quality workmanship and stands behind their promises; Dr. Energy Saver of Central Maryland will fulfill those needs.

    Elite Thermal - insulationinstallation - Updated October 2026

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