We had an energy audit completed with Zero Draft. They did a thorough inspection of our home to…read moreidentify energy savings and recommendations to improve heating/cooling efficiency. During the inspection they also provided water flow management devices for our showers, replaced bulbs with LED, and installed a smart surge protector in our media room. The report they provided gave us recommendations for insulation, tuneup, and other installations to help improve our HVAC efficiency. The quote included prices and rebates available. We easily selected the options we wanted and scheduled the work. It was a fraction of the cost if we had engaged contractors without going through the energy audit. They managed the rebate process and we only had to pay the remaining balance. We had blown-in and spray foam insulation done in our attic. Once this was complete, Zero Draft retested and showed that the install increased our efficiency by over 20%. I can actually feel and see the difference. It's noticeably warmer inside. Our roof used to have frost on half and not on the other half because so much heat was rising up. After they installed our insulation the entire roof stays frosty and more f the heat stays in our living spaces. They even got into spaces I never thought were accessible!

Zero draft recently used for BGE sponsored house inspection as well as suggested work. First of…read moreall, showed up on time ( seldom does this happen). Very professional and extremely knowledgeable representative . Explained in detail what was going on and in detail what suggestions were. No pressure. I hired for extra work. Steve Miles

HIGHLY RECOMMENDED! GREAT WORK AND STELLAR CUSTOMER SERVICE!…read moreI had an excellent experience with Founders Insulation and owner Brian Handy. Brian's a great guy--knowledgeable, honest, responsive, and easy to work with. He clearly explained what was needed, what was optional, and why. He showed exactly where the insulation and air-sealing problems were, giving me complete confidence in his recommendations. There was no pressure to add unnecessary work, and everything stayed within budget. Work included removing old attic insulation, extensive air sealing, insulating the attic to R-60, sealing the attic hatch, adding insulation to vaulted ceilings, and spray-foaming problem areas and a cantilever. The team did an incredible job. I was especially impressed with how thoroughly they cleaned up afterward. Most importantly, I've noticed a significant decrease in my heating and A/C costs since the work was completed. Excellent communication, quality work, fair pricing, and no surprises.

After getting several quotes, I chose Founders insulation to remove my old fiberglass insulation…read moreand replace it with cellulose. I would give them five stars for their prompt communication setting up the initial appointment, for providing a competitive quote and then answering all my questions about the insulation product they were going to use. I felt my concerns were heard and responded to respectfully, especially by the owner Brian. The crew that did the removal and installation were also punctual, friendly and took good care of my property. Despite working long hours in 100 plus degree conditions. The only reason I dropped a star was because after the dust settled and we were able to access the attic we noted a few things that bothered us. Most of these issues could have been easily addressed if the installation crew had been more communicative with us throughout the process. Instead we had to deal with these issues afterwards which was rather frustrating and took several weeks to resolve and required us to call in other contractors. I would still recommend this company for all the things that they did well. But more and better communication from the work crew would have made this an overall five star experience.

Terra did an energy audit of my house, made the improvements after the blower test was performed,…read moreworked with me to explain the details of what WA's important and why, and came back to inspect the work to confirm home tightness. I would highly recommend them. Fast, professional and a reasonable price.

Do not use this company. They have stolen our Pepco rebate. They told us Pepco would send us the…read morerebate. In reality, Pepco sends the rebate to them, and they are to pass it on to us. We paid in full, and they should have sent us the rebate. We will be pursuing legally. We have called on numerous occasions, and they do not return our calls.

The initial quick check on my home was great! They came in and performed the evaluation, provided…read moresome light bulbs and a power strip along with recommendations to improve the comfort of our home. The situation following this is why I rated with 1 Star. Numerous delays led to 6 months of waiting to schedule and complete work. Once work was scheduled, issues that I wished to have addressed were not addressed in the work that was done. Work that was promised was not completed with some being credited back. However, other work that I wanted to be done I was told would be at additional charge after they were done. Be very careful to get everything in writing clearly and have them walk thru what work they will perform. I had an energy audit done at my old home with another company and never ran into any of the issues I did this time.

I made multiple efforts to contact Ecobeco to schedule an energy audit. I tried email, their…read morewebsite, and phone (2 voicemails). On what I told myself was my last attempt I got through to someone but was told the schedulers were in a meeting and that they'd get back to me later that day. However, I never heard from the schedulers. I tried once more and left a (third) voicemail. Still no response. I used Ecobeco for my previous house and was very pleased with them. But from my recent experience, the quality of their customer service seems to have fallen off a cliff.

it is sad they sent a team out to insolate my home and they did a horrible job and my house still…read morefeel like a freezer in the winter then on top of that the staff is nasty and have no empathy or compassion horrible horrible horrible horrible.

I've never had exorbitant electric bills, but the top floor of my two story town-house was always…read moremuch hotter than the rest of the house. I even bought a thermometer to prove to myself that it was that hot and I wasn't crazy. Well, there was a 10 degree difference and it made sleeping difficult. So, I gave Efficient Home Llc (EH) a call and they came to my home for an energy audit. The audit was $350 and basically included a walk-through of the living spaces, attic, exterior and a 'fan test' to see how much air was seeping into the house. The rep. was really nice and seemed very knowledgeable. He made a few suggestions, but the biggest one was to get insulation added into the attic. Also, I have vaulted ceiling in the upstairs rooms and the rep. pointed out that they create a 'knee wall' in the attic and that special attention would be paid to that. Well, we signed some paper work to have the job done and their installers came out about 5 weeks later. The installation guys were very nice and let me closely investigate their work and made all the corrections I asked for. They installed special material for the knee wall and blasted in cellulose. They also sprayed everything with expanding foam. And I mean everything, a couple of times, they plugged some holes that I would have rather stayed open for easy access later if i need to service the wires that ran through them. Oh well. Success! My upstairs now is less than two degrees warmer than the rest of the house and even though it wasn't really my primary concern, my already modest electric bills have been about 25% less than last summer, but last summer was also hotter. Oh, and they even helped me to fill out my government rebate / utility paperwork. So, all in all, the people who came to my house I felt were very competent and paid close attention to detail and got me the results I wanted at a fair price. So, the -1 star is for the office people. They never called me about anything, I always had to call them. I had the work done some months ago, so I don't remember the details, but they never called me to tell me that everything was in place for an installation, and I called them two weeks later, and they were like "oh, we were going to call you... tomorrow... to schedule an appointment." Ya, right. At some point, I had to give them a final payment for the work, and I actually had to call them some time later and be like "Hello? Did you want to get paid?" So, I recall two times that I felt like my paperwork had fallen through the cracks and I had to call them to remind them I was a customer.

I wanted an energy audit of my house, mainly to run a blower door test and see how leaky my house…read morewas. Bright House Energy (Nick) was perfect. Nick was on time, conducted an extremely thorough test of the house (blower door, thermal camera), and gave me a great report at the end. Nick was exactly on time, available right away, and gave me a price that was extremely reasonable. Would definitely hire again.

I used Prime Property Inspectors on the recommendation of my agent in 11/19. Unfortunately, some…read morevery blatant things were missed which ended up being very costly. There was severe water damage to the subfloor under both upstairs bathrooms. That portion of the subfloor was the ONLY part that was visible and accessible during the inspection, yet in the subfloor section of the inspection it was marked as functional. The choices were functional, marginal, non-functional, or not inspected. If it was at least marked as marginal or even mentioned in a comment, I would have inspected it further and probably backed out on the contract. Unfortunately, I did not discover this damage until after settlement. I called the company and spoke with one of the owners, Ray. He was pleasant and came out quickly to take a look. As soon as I showed him the areas that were missed, he immediately offered a refund of my inspection fee without question or protest. But he also made it very clear that the cost of the inspection was where their liability ended and they would not cover any repair costs due to their mistake. I think I'm pretty reasonable, and do not expect an inspector to be able see through walls and find hidden damage. However, this was out in plain sight and could not have been looked at before filling out the inspection report. I also understand mistakes happen, but at the end of the day they would not make it right. I was left holding the bag for a huge repair bill that would have made this property not worth it and could have (and should have) been avoided. Your money, you decide if this is what you are willing to accept

These are the best house inspectors you will find around. They delivered a very thorough report…read morewith a quick turnaround for a fair price. The inspector was exceptionally knowledgeable about housing issues, potential solutions, and misc. advice. They provided guidance on a range of issues from structural issues in the basement to roofing to smaller items, such as AC sensor placement. Additionally, they were honest on the limitations of their knowledge and recommended additionally inspections by licensed inspectors where needed. We used the report to identify issues and negotiate a fair price for the property.

No communication. I have left multiple messages for Kyle Farrell at Smart Energy Professionals for…read moreweeks with no call backs after hot water tank installation. Please call me back to complete the work. Feel like was not honest.

Similar to previous poster, I can't get a response from this company after they did work for me…read more Not sure what's going on here.

PestNow has been a great provider for nearly 10 years. Treatments are effective and the techs are…read moregreat. They get to know you and the house. Quarterly visits are easy, and they come quickly if you need anything in between. Love them! (This is a repeat review - original posted under the wrong profile)

STAY AWAY! Pest Now? Yes, that's what you'll have if you use them, pests now. I used them for 5…read moreyears and thought they were great but the last year+ their prices have gone up and results have been terrible. Inspectors spend less than 5 minutes onsite, going through the motions. Barely spraying, not even making an attempt to understand the problem. To boot, their customer service is terrible and due to an error on their own payment system they sent a $100 bill to collections (thankfully I resolved it after days of waiting for a response). When I emailed to cancel my quarterly service I got a very straightforward response, they didn't even attempt to correct the problem or at the very least understand why I was cancelling. Do not use them. If you don't believe me, read the other reviews. I went with another local company for half the price and they have actually made it a point to understand and treat the problem.