Everything so far is great plus I received a message from a couple landlords which seems positive.read more

Mold and flea infested. When we followed the maintenance procedure to address the mold it was…read moreignored. We continued while I became very sick, they drug the mold through our house with us living in it. Management harassed us when we wouldn't be silent about the illegal handling of the mold. They forced myself and my children into homelessness in the middle of winter simply because they are to cheap and immoral to take honest action towards real issues. Louise is a terror to deal with and onsite maintenance is entitled and above the rules.

The complex is always kept spotless by the hard working maintenance crew and the office staff is…read moreincredibly responsive and always friendly. Rent is very competitive and the value on return is worth every penny. Access to the park and trails is right out the back gate and the love your pets.

After living in the Boston area for the past 30 years, I decided to move closer to my family in…read moreWenatchee. It is a real challenge to rent an apartment from thousands of miles away, so I asked my relatives there to check out some places for me, and they had the good fortune to meet with Kiana at Riverside 9, who showed them the perfect apartment that would be available by my move-in date! Whew! In the following months, every time I called or emailed Kiana, she conveyed all the needed steps and details clearly and replied promptly to any questions. Her friendly and competent manner reassured me and made what could have been a stressful process a pleasant one. When I arrived at the apartment after the long cross-country flight, I was greeted with a welcome gift from Riverside 9 on the kitchen counter: a goody bag with essentials like dish soap and band-aids and a lovely, handwritten note from Kiana. Now, I have rented many apartments in my 60+ years, but this is the first time I have ever seen such impeccable customer service. Unlike some companies increasingly relying on recorded messages and chatbots, the thoughtful human touch is everywhere at Riverside 9, proving it is possible to do well by doing good. Once I finish unpacking, I look forward to joining in some of the fun activities at the complex. The location is within walking distance of many shops, the view is spectacular, and the staff at Riverside 9 are great, so I couldn't be happier in my new home!

Lived here for a year and a half. Great living but they will try to take as much money from you as…read morethey can. They took the entire deposit with a clean apartment and charged for extra days after moving out. Only move here if you are able to handle corporations with finesse. Would've given 4 stars if not for an abysmal move out experience.

I moved here with high hopes but was sorely disappointed. Despite some positives like the location…read moreand friendly neighbors, the negatives far outweighed any benefits. I faced issues like maintenance delays, excessive rent hikes, thin walls, and low water pressure. The management was consistently unresponsive, taking days to return calls even when they appeared unoccupied. Worse, they were heartless in handling a tragic incident on the premises, rushing to re-rent units after a tenant's suicide. Additionally, they unfairly charged cleaning fees despite leaving the units spotless. This pattern of mistreatment is consistent with previous tenants' experiences. Furthermore, my own inspection revealed mold in the AC units - a health concern that should not be ignored. This place has been a challenging experience. I'd advise caution. 2/5 stars, with points solely for the view and nearby bistro (Which is now gone) So tbh it deserves a 1 star now!

Years ago, I had rented an apartment with Huber that was then taken over by Herring and it was bad…read more Things I noticed with Herring: the yard was no longer being well maintained, the laundry room door was kicked in and never fixed, the quarters weren't removed from the laundry machines so they didn't work, the neighbors constantly barking dog was never addressed, work orders were ignored. The entire quality of the place went obviously downhill. I moved out. I got my full deposit back without issue. Fast forward, Hubs and I are looking for a large house to rent. Finding a 4,000 sq ft house isn't easy but we found one listed with Herring. We figured it would be different because it's a house, not an apartment, so the issues I had before won't be present. I couldn't be more wrong. After we applied, Herring sat on our application for a few weeks and, here's the kicker, NEVER TOLD THE OWNER! We happen to personally know the owner of the home so we finally told them ourselves that we had applied and they were surprised to hear it. Our application had been approved that entire time and the home was vacant and ready to rent. Zero reason for the delay. The home was being offered furnished or unfurnished. We needed it unfurnished which we communicated very clearly. When we got there on moving day, the entire house was still furnished! Herring had failed to communicate with the owners. The home owner also told us they did a full walk through with Herring and gave very specific instructions (the piano had to stay, the storage area would be used to put the furniture if we chose unfurnished). None of that was communicated to us. None of that was honored in the rental contract. The house wasn't ready for us to move in. It hadn't been cleaned but they charged me a $400 cleaning fee. I did a walk through and noted every aspect of damage. The lady conducting the walk through was supposedly writing it down for us as I was pointing it out to her. She hardly noted anything I said. We should be filling that form out ourselves since we will be held responsible for any damage. Conflict of interest much? Then I communicated to Herring that I got an emotional support pet for my mother. I had called them beforehand to ask what they needed for that process. I then sent them all the required paperwork per their instructions. They did nothing. Didn't tell the owner. Then they called me and said "the owner believes you have a pet on the premises." Uh yeah. Duh. I do. Remember both the phone call and the email where I told you all about that?! After the owner was done with their one year contract with Herring, they cancelled and chose to self manage. Guess who communicated that essential information to me? NOT Herring!! The owner told me. I had to call Herring and essentially demand a letter from them acknowledging they were no longer managing the property and ending my contractual obligation to pay rent to them. Good grief!! The rampant incompetence displayed here was shocking to me. And it wasn't just an isolated incident here and there. It was absolutely constant at every interaction with them. They didn't drop the ball...these people never figured out how to pick up the ball to begin with. On both ends, home owner and tenant, I highly recommend avoiding this company entirely.

Their customer service was excellent until I signed the lease agreement and set up my online…read moreaccount. Then, their customer service disappeared. They didn't let me know it would be an additional week before my rental house would be ready to move into. They have now cost me $4,000 for hotels and my U-Haul rental. I have never seen business practices like this. I am warning everyone I talk with to never do business with these guys.

Rampant internet issues since moving in…read more Dogs not allowed on grass areas? Very confusing communication..

From the owner: If you like spending time outdoors, you’re going to love calling Eleven01 home. No detail was…read moreoverlooked in designing these BRAND NEW state-of-the-art apartment homes.   All of our homes are corner apartments, which means there is only ONE wall you’ll share with your neighbors. At Eleven01, we feature quality construction, 9-ft ceilings, spectacular views, and top-of-the-line finishings - like stainless steel French door refrigerators, glass cooktops, luxury blinds, and more.   The best part? We’re located just a stone’s throw from Saddlerock Trailhead, right around the corner from Confluence Hospital, and near Wenatchee High School. Schedule your tour today.

Rude unprofessional staff left us hanging for days after they said they'd get back to us with…read moreresults. They denied us and refused an explanation. Took our 120 dollars and didn't even bother to respond to us in days. I think its a scam to get as many applications and not actually renting out certain apartments. Fraud! Save yourself 100+ dollars and do not apply with still properties they will take your money and ignore you

raise rent over and over and powertrip about everything I am…read moreso glad I moved and am not with that company Bad business and dishonest practices, do not rent from them if your smart

The apartments are newer so they are still nice. Management is absolutely awful. I have had a vent…read morein my apartment for 6 months that's making an awful noise, they keep saying they fix it, but it hasn't been fixed. It's so loud it'll wake me up at night. You are required to have renters insurance. I purchased this insurance prior to moving in, but then couldn't get ahold of management to find out where I needed to submit the insurance policy to. Instead they just started charging me for additional insurance without contacting me about it. Still fighting with them to get it off my account. Zero management when it comes to tenants. Multiple parties on the grounds outside with loud music, visitors parking in assigned tenant spots. I had to park half a mile away with my dog and walk back to my apartment one day. I'd recommend finding another apartment complex in Wenatchee.

From the owner: Welcome to Sagecrest Apartments, the gateway to modern living in the heart of the picturesque…read moreWenatchee Valley. Our brand-new community transcends the definition of mere residence; it's a sanctuary of comfort and affordability, thoughtfully designed to accommodate a diverse range of renters, who are looking for a modern housing option close to work and play. We are delighted to announce that our property has been recently completed, making this the opportune moment for you to become a part of our dynamic and rapidly expanding community. Our apartments in West Wenatchee, stand at the crossroads of two captivating counties, Douglas and Chelan. The tranquil Columbia River neatly divides the adjacent cities of Wenatchee and East Wenatchee, weaving together urban convenience with natural beauty. The proximity of these twin cities ensures that within mere minutes, you can explore a multitude of activities, granting you access to the best of both work and leisure proximity. For those who thrive on outdoor adventures, this region is a dream come true. It's a place where hiking trails, camping sites, and a multitude of recreational activities are always within reach. The Wenatchee Valley boasts some of the best natural attractions in central Washington, offering myriad ways to embrace the great outdoors.