12/09/24 This review is for their online delivery. It's been awhile since we've gotten Little Caesar's pizza. Ever since they closed the one in the old K-Mart on Salt Lake Blvd yrs ago, they are far & few between. We'd end up getting it from the Kaneohe store since it's not far from our dr's ofc. They finally opened one up at the NEX food court recently which makes it so convenient & closer to us. Never realized that Little Caesar's has delivery now, even better. I placed my online order with the NEX food court address selected for a 5PM delivery time (it was about 3PM). Received the usual email & text msgs of order rcvd, etc. I did not realize it until much later when I was tracking the order on their map that is was coming from Waipahu. I took a closer look at the email & sure enough, it gave the Waipahu store address. Say what?!?! After searching their website, I finally found the NEX store address on a different page where it stated, "online ordering coming soon." Had I known that, I probably would not have ordered since that was not showing on the page I had selected for choosing a store.
They use Door Dash for deliveries which provides order tracking & estimated delivery time, driver name, & phone number. Communication seems to be ok, I had no issues. I was concerned that my order would get here on time since the tracker showed the driver was on the way to the store & it was about 4:30PM. Estimated time was 4:51PM. I had selected no contact & the drive left my order at the front door on the hood of a car and on time. I was quite surprised. Somehow the tracker is a little slower than what is actually happening. When it showed it was 7 minutes away & I could tell on the map that it wasn't , & then I get a text saying the driver is approaching your address?!? The food was still hot & complete. The online ordering does not give you any option for special instructions for the food. But, they were running a 15% off your order $15+ on game day - Mon, Thurs, Sun so we took advantage of that.
We ordered a large stuffed crazy crust pizza with mushrooms & Italian sausage. Pizza was ok, we've had better but because they have good cheap prices, you get what you pay for. We liked the flavorful Italian sausage but the mushrooms were canned. We prefer white sauce & have had it before at Little Caesar's but when ordering online from this location, did not give us the option. We also ordered their new menu item of cheese & herb crazy puffs. It comes 4 to an order that costs $4.99. We ordered 2. When I opened each box for the crazy puffs, one box was all intact. The other box, 2 of the 4 pieces had the cheese spilled over to the bottom of the box in a big mess. Don't know if the store is to blame or the driver. It kinda looked like it toppled over while it was still hot. Except for some red sauce in these, they were actually pretty good. Gooey mozzarella cheese in a flavorful puff of buttered dough. We paid just under $30 (including the driver tip & discount) for our order, not too bad.
Overall, food was ok. Not the best pizza but they do provide good value & is probably the cheapest pizza over the competitors. On the other hand, you do get what you paid for but if you need a quick fix for pizza & on a budget, Little Caesar's fits the bill. read more