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Lisa's Cucina

3.0 (1 review)

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16 years ago

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The LOOM Hotel, Tapestry Collection by Hilton

The LOOM Hotel, Tapestry Collection by Hilton

2.9
(374 reviews)
3.7 mi
•$$

check in was quick , easy, and really nice. Located a couple miles from the PVD airport. This hotel…read morewas once a fruit of the loom factory converted into a modern hotel, concrete walls modern vibe. Price off season was $115 and a good deal. I think this is one of the nicer airport hotels. Restaurant on site and cookies in the lobby.

Do yourself a favor and book somewhere else:…read more As a tourism industry professional with over 13 years of experience, I know what good service looks like. Unfortunately, my experience attending to a wedding hosted here this past weekend at The Loom Hotel (Tapestry by Hilton) was profoundly far from that. The Service Failures: MORNING FRONT DESK: The level of incompetence and rudeness is alarming. The morning front desk staff (specifically the receptionist with glasses) was dismissive, refused to make eye contact during check-in, and openly complained about answering phones--( I mean you kinda pay her for doin' that right?, well she's complaining with the guests about doing her work and it's uncomfortable ). Now, problem solving skills: 0, when we inquired about a room pre-arranged by the bride's mother, her response was blunt and stupid without any attempt to assist or verify the reservation. HOSTILE LATE-NIGHT FRONT DESK: The experience on Saturday night was worse. After a technical issue with my key to access the hotel, I was met with condescending remarks and aggressive shouting from the night-shift receptionist rather than assistance. Hearing her complain about me and others with the same problem while I stood in the lobby was out of line and rude. This is not the standard of service one expects from a Hilton property. Hotel Standards: HOUSEKEEPING: Housekeeping standards are nonexistent. Beds were not made daily, trash was left in the room and just one little soap. It is baffling that this hotel holds any "Best of 2025" status when basic cleanliness is overlooked. BREAKFAST: The breakfast was inedible, ex: low-quality powdered eggs with rubbery bacon. The only highlight was the kind waitress who speaks Spanish: Grace, her high quality of service and kindness was the only things that made the meals here tolerable. WEDDING PLANNERS, I have no idea how you can even think of suggesting this hotel as a wedding venue. The facilities are totally unsuitable, and I'm sure there are a thousand better options than this rundown/makeshift hotel. COUPLES, seriously, do not book this hotel for your wedding--among all the guests, you could only hear comments similar to mine, and we were a large wedding... consider yourselves warned!.

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The LOOM Hotel, Tapestry Collection by Hilton
The LOOM Hotel, Tapestry Collection by Hilton
The LOOM Hotel, Tapestry Collection by Hilton

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Harriet's Kitchen

Harriet's Kitchen

4.0
(127 reviews)
0.4 mi
•$

Harriet's is always so consistent. I got the eggs Benedict today ($14) and they let me equally…read moresubstitute beans instead of home fries. The eggs were cooked perfectly with the yolk slowly oozing out. The hollandaise sauce and ham were tasty. The beans came out in a regular side portion, which was huge. The service was a little slower today, but not too bad and the staff was friendly.

My friend and I came here on a Friday morning and it was at about 50% capacity. The parking lot was…read morealmost full, but we scored a great spot. My friend had come here before and boasted about their portion sizes, and he was not wrong. I ordered the #10, Harriet's Humdinger, and it was packed with sweet and savory and was enough to easily serve two people. It had eggs (2), bacon (5 slices), toast (2), home fries, French toast (1), and pancakes (2). The eggs were cooked just how I wanted them, the bacon was cooked to the perfect crispiness and the most slices I have ever gotten at a breakfast place, the toast was a bit over toasted but Harriet's has been forgiven, and the home fries were delicious because of the flavor but also because of the different textures - soft, crunchy, slightly chewy. The French toast was simple but so good, and the pancakes were fluffy and massive. The inside is nice, and lots of natural light coming in. It was decorated with St. Patrick's Day stuff, I appreciated the small details. Our waitress was very attentive and charismatic and did a good job of coming around the perfect amount of times.

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Clean and homelike!
Clean and homelike!
The best homefries
The best homefries
Harriet's Kitchen

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Lisa's Cucina - breakfast_brunch - Updated July 2026

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