I had an amazing experience today at Scruples Salon and Spa! Marsi did my haircut, and I couldn't…read morebe happier with the results. The salon itself is clean, welcoming, and has a relaxing atmosphere. The staff is friendly and professional, making the whole visit enjoyable from start to finish. Highly recommend Marsi if you're looking for someone skilled, attentive, and truly passionate about what she does. I'll definitely be coming back!

Highlights blow dry haircut and stying. Freddy was wonderful. Gave me hair new life! Style and…read moreoverall highlights beautiful. My new place to go for beauty! Thanks again

This is my spot for my hair!!! I come to get my digital term with Ms. Ahn and she is the best. I'm…read moreone of those that won't let others touch my hair... ya know what I mean? I get the digital perm where they do magic straight perm on the top and curls on the bottom. I like my hair to look like it's been curl ironed so she picks out the perfect curl size for me. I've tried several styles and Ms. Ahn perfects the styles every time. Now I stick to the one I like, since I've going to Ms. Ahn for many years (10+). This is premium Korean hair care. There's always a saying "you get what you pay for". I've tried other spot in Chicagoland and it's not what you would get at Kim Sun Young. Sure, I can pay cheaper but the quality I got was not the same, so I always return to Ms. Ahn to take care of my hair. With my digital perm, she explains to me how to care for my curls, and also let me know how the condition of my hair/scalp is and what I need to do to get improve my hair health. I made an appointment about 3 weeks in advance for a Friday morning digital perm. It typically takes 3-4 hours for the perm. With my iPad and AirPod, time flies by while I'm watching the show. They also have a small "earcap" that looks like a shower cap so your ears are protected & my AirPod. I get a cut first, then a perm. Friday afternoon with 3 hair professionals and 2 assistants. They are busy because they are able to work simultaneous while the perm client is waiting for perm chemical to settle into the hair, they can do a hair cut.

I went back and forth as to whether I wanted to write this, but I do think my experience was…read moreunfortunate and may not necessarily reflect their skill and service here, but I think it's still worth sharing. The TL;DR is that I was unable to get my hair coloring done and also got a haircut that was not very flattering. I felt I looked better when I came in vs when I came out of the salon. This was all despite the effort I made to contact this salon multiple times beforehand to ensure that they were able to do the hair that I wanted. In January, I had my hair cut and permed in Los Angeles, which I was happy with, but I wanted to also make my hair blonde with this hair style (I'm a Korean American with dark hair). I confirmed with my hairstylist in LA as well as the internet that you should wait a while to bleach your hair to space out the damage, at least ~4 weeks. I currently live in Cleveland, OH for grad school and heard there aren't many good salons in OH for Asian hair. So I did my research, found this salon in Chicago with good ratings, read through ratings, looked through photos, and then first messaged them on instagram to set an appt. I sent them reference photos of the color I wanted, plus a current selfie showing my hair to ask if what I wanted was possible. I also explained I was going to be driving in from Cleveland (took me 7 hours since I avoided tolls) so I wanted to really make sure before I made the trip. I told them also about my perm from weeks ago (it was going to be over 7 weeks since the perm for the appt day I asked for). I also called 24 hours later directly to the salon since I didn't get a response on instagram right away. The person on the phone booked me with Michelle. I then proceeded to explain my situation and told them I sent them photos on instagram. The woman on the phone tried to reassure me saying "it's okay, Michelle can do whatever color. Don't worry about it." I took their word. They also responded on instagram confirming they could book me an appt and gave me an estimate of pricing (starting around $350) and time range (3-4 hours) based on the color I wanted. The day of my appt, I show Michelle my pictures and what I want. She starts rambling about how the color I want is not possible, or needs to be bleached multiple times because my hair color is too dark. I was asking her to clarify if that meant I have to come in on different days to get it done, and she wasn't very clear and eventually just said, "It's okay, we will figure it out. For now, you need a haircut right?" So we cut my hair to a length I was satisfied with, but since it wasn't dried/styled yet, I wasn't sure what the finished product would look like yet. Then we went back to discussing color. First, she tells me, "okay, we can bleach multiple times, but it may take a long time, maybe even 6 hours. Is that ok?" I said yes (I knew it might take a long time so I purposefully asked for their earliest appt time that day). "And it's going to be around $400-500. Is that ok?" I said yes again. THEN she says, "oh, and the bleach is going to flatten your perm, so you won't have your perm anymore." This is when I was stunned and hesitated and asked for time to think. I was already starting to worry about whether the color would actually look okay on me based on Michelle's initial response to my request, but then to also not have my perm that I had paid for before but I still wanted to be a part of my overall hairstyle? I was incredibly disappointed. I was definitely ignorant of how this hair stuff worked, but that's why I tried doing my research beforehand and asked them multiple times, sending them pictures and explaining my situation BEFORE I planned a trip 7 hours away by car. I don't have many free weekends, so this was also difficult for me to schedule. Eventually I declined the color because I didn't want to risk not liking the final color AND losing my perm. But I wish the staff, all the people I talked to here, told me BEFORE I made the trip to Chicago, and BEFORE she cut my hair. I honestly would not have gotten my haircut had I known I wasn't going to get color. I know cheaper hair salons for hair cuts in the area and might've opted for another place if I wanted one (my hair was already short, but the haircut price was still $70). The staff didn't necessarily act rude or anything, but they clearly failed to take my situation into consideration despite all of my effort and wasted my time, money and energy. And honestly I don't like the hair cut. I look like Johnny Depp from Charlie and the Chocolate Factory; the lack of layers is not flattering. I have to pull my hair back daily to look decent. I'm just sad this happened and they may be competent at hair, but the inconsiderate communication was really disappointing.

Mila is the absolute best. I have entrusted my hair to Mila for many decades. She is the best…read morecolorist and her haircuts are a work of art.

I've been getting my hair cut at Joseph & Anthony Salon for a while now, and every visit is a great…read moreexperience! Joseph is my go-to, but sometimes Anthony cuts my hair as well--they are both fantastic. Not only are they skilled at what they do, but they also create a fun and welcoming atmosphere. Whether they're cracking jokes or chatting about whatever's on their mind, there's never a dull moment in the chair. The salon itself is top-notch, with a team of talented stylists offering a variety of services beyond haircuts. If you're looking for a place where you'll leave looking sharp and feeling great, I highly recommend Joseph & Anthony Salon!

I have no idea what happened to my review so here it is again…read more The receptionist sets the tone for the whole business. It is an extremely important job. It is not easy. You are dealing with many personalities. A really good receptionist knows how to make a customer always want to come back. Here is my experience tonight. I am horrified. I called yesterday. I gave the salon more than 24 hours notice just as I was told to do. I spoke to a lovely receptionist. I explained to her that heavy storms were coming in with many warnings. I did not want to drive in this weather. They were predicting tornados, hail and heavy winds. She was absolutely lovely to talk to and understood. I also explained to her that I did not want to get a fee for rescheduling. She said she understood and would take care of it. She also told me to call in the morning and let them know once I saw what the weather was like. I followed her advice and immediately called in the morning. I rescheduled my appointment. No problem, At 6:30 tonight Gail called (the other receptionist.) as obnoxious as can be and told me I did not follow the rules. She was going to place a fee on me. I believe it was $25. She kept saying we talked about this and would not stop. I honestly thought she was a broken record. I followed the rules. I did nothing wrong. I will tell you the right does not know what the left is doing. There is no communication between receptionists. This was a power trip and under no circumstances she was going to win. She was determined. That was obvious. Salons are customer service oriented. You have to be this way if you are going to keep your customers. They want the customers to be relaxed by their services. I don't know if Gail got off the wrong side of the bed or if something was going on in her life. She sure took it out on me. I am not going to tolerate this behavior. Nobody should. I wonder if the owners know how she is treating the customers. She cancelled my appointment because she said I did not follow the rules. At this point, I hung up on her. Nobody should ever be treated this way under any circumstances. It was horrifying to say the least. If you want to be abused by a receptionist then I would recommend going here. I am just flabbergasted by the way I was treated. I am in the salon every month. I am not a walk in. I am also surprised that neither of the owners reached out to me. This says it all!

Brought my son in for a re-perm but was told by Tom that his hair had quite a bit of damage and…read morethat he wouldn't recommend a perm at this time. We decided to get his haircut anyways and we're extremely happy with the results. We also appreciated the fact that Tom took his time to go over my sons hair and explained to us his reasoning for not wanting to do a perm. Would definitely recommend to anyone looking for a place that actually cares about your hair!

Outstanding service! Got full color and cut with Allorah in the Glenview Salon. Thrilled with the…read moreresults and it was fun. Highly recommend.

Renee is a fantastic stylist. She understands my fine hair and styles it so that it looks full…read more She's very efficient and is able to do my cut and color in a reasonably short time. I've had compliments from strangers on my hair!

Highlights with Sammi! She is the best, and listens to what I want! Thank you Sammi!…read more Blondes are hard to do. I've tried several local salons and finally landed here. So happy I found them. The gift shop is addicting! They have great product lines as well. Oribe, R&Co, Kerastase etc. fans, shop here!

I cannot say enough great things about Liv At Andreas Hogue. She is truly exceptional at both…read morecutting and coloring. Every appointment starts with a thoughtful consultation, and she always understands exactly what I want--sometimes even better than I can explain it myself. My color is consistently gorgeous, natural, and perfectly tailored to my skin tone, and my cuts grow out beautifully (which says everything). I always leave feeling confident and refreshed. Beyond her talent, she's warm, professional, and genuinely cares about her clients. If you're looking for someone you can trust completely with your hair, look no further. Plus, she always fits me into her schedule with my crazy schedule. Highly recommend!

First I want to say that this is probably my 4th visit here for a haircut & blowout and they are…read moreusually pretty good, at least 4 stars but this visit was bad My bangs were cut so so short and badly that it looks like I did it myself and messed it up completely. I specifically asked for my bangs to be below my eyebrows and she made a rookie mistake of cutting it at my eyebrows when wet. Anyone with bangs know that once dry, it gets a bit shorter. plus she didn't cut it evenly or symmetrically. In the attached pictures, one is a picture of the bangs I showed the stylist (of the bangs I wanted), the one that looks very short is the bangs I left with right after (she styled it with a round brush and dryer), and the third one is the next day after I washed my hair and combed it down- you can see it's not even straight or symmetrical.. thankfully this will grow out in about 3-4 weeks but it's devastating with the holiday season, Christmas is in a few days and New Years next week with lots celebrations and my hair will look like I cut and messed up my own bangs. the rest of my hair was decently cut - though when looking at it, it's hard for the eyes not to go to the bangs that were so obviously messed up. I would have been understanding if they told me they gave me a junior or student stylist and I wish she would have just told me she isn't comfortable cutting bangs as it would have been better if she just left it alone.

Mira Kham is the most talented esthetician. Always top notch…read moreservices. I am happy that she will be opening her own shop soon.

Just moved too far away from the Chicagoland area to save my haircuts for Shana. Someone in Philly…read morewill have big shoes to fill, and I don't know if they ever could! I have been going and spreading the gospel of Shana for all the years since my last review. Because I moved to St Louis and then covid ruined my year in Chicago, I didn't get to have many haircuts with her in the past six years, but I did when I could, and the few times I've had to settle for an emergency haircut elsewhere (Chicago Chinatown, flushing new york, etc) , no one was good as her. To me, what makes her incredibly special is how great my hair can look without any effort. I am a very low maintenance person, and no one else has ever given me a haircut that looks great just by me air drying my hair lazily. Plus, if I let my hair grow out, it somehow maintains some semblance of shape for a long, long time. How!! It's magic. Nowhere else have I been able to get this. Sure this is just one person's low maintenance needs. But honestly it's a big ask for a stylist - give me a nonboring haircut, but I don't want it to look like crap when I don't style it. No one else has been able to do achieve that for me. And from the time I've spent in the waiting area/waiting for my hair to dye, etc, and seeing other clients come through, it is clear Shana strives to understand each person's needs individually. And of course she's always offering advice based on each person (that you should always listen to!) All the things I said in my previous review are true still, she is of course a skilled technician. But also magical, to me at least. And I know it's just hair! But it was always great knowing I could always rely on Shana for a great haircut, and this void has been hard to fill now that I moved. Everyone should go to Shana, especially if you have thick Asian hair like me!

The staff is very friendly and hardworking. Shana knows what she is doing when it comes to hair and…read moreshe makes my hair so stylish...! After the cut and the digital perm, she taught me how i can maintain my hairstyle.