Another HUGE thank you to all the staff here. I brought BabyGirl in again today because she was…read morefeeling "punky" as Dr. Franz puts it. They had a cancellation and got us in on short notice, I was so grateful. She's already looking like she feels better! Dr. Franz and all the staff that assisted today were amazing as always. I had to wait in my car for a little over an hour while they ran some tests and treated our kitty , but I was happy to do it. I sat there and watched Dr. Franz and all the techs personally go to each car multiple times to update everyone, they certainly got their steps in today!! These folks are doing everything they can during these truly weird times to make sure the pets of Madera are getting the care they need. Bravo as always my friends!! Love, BabyGirl, Nacho, Stefani & Karl

We've taken our dogs to MVC for over 12 years. During those years they have been nothing short of…read morewonderful. Our oldest dog required special accommodations and attention due to seizures. The doctors and staff went out of their way to make our visits productive and safe for him. We recently had to make the dreadful decision to say goodbye to our favorite good boy. The staff at MVC let us concentrate on saying goodbye and not worry so much about the process. We are so thankful for the support and service provided by the doctors and staff at Madera Veterinarian over the last 12 years. I always felt like they loved our pets as much as we did.

Best experience ever! And this comes from a helicopter mom. Dr. Randall Ruble is a saint! He spent…read moresuch a long time with us to make sure our needs were met. He started off by feeling my doggies a little snack while he made conversation with us. My dogs thought he was family by the end of the visit! He continued to provide them snacks and had the best bedside manners ever! He will be my permanent Dr. For my babies from here on out. His empathy and knowledge are unmatched! I can't emphasize enough how wonderful this visit went for our elder dogs.

I feel very comfortable and welcome here. They treat my pets with love and respect. I really care…read morefor Dr Ruble, he always takes extra time with you to explain what is going on with my pets.

Amazing staff and experience very knowledgeable will continue to take my pets here for all their…read moreneeds

A WARNING! This is not Dr. ERICKSONS business any longer !…read moreIt changed ownership a few years ago. Now operated by Sergio iniguez, dmv, and his wife! The billing mahine! I lost my valuable Akita 4 years ago when l was told it was just a mass but it was a Carcinoma he died! I forgave him because Sergio was new there. Of recent, during routine check up e failed to discover my dog has bilateral ear infections, which was actually discovered by his groomer. When l took Tiayo back, he charged me for after test. Initially Sergio thought had a thyroid problem and charged me for a test, $200. Was negative! So far now around $550. When does it end? Last time z$95.00 for 4 minutes of his time ! DON'T go There!

I love Dr Brewer and her staff. We have three dogs and a cat (all rescues). They have received…read moreexcellent care.

Over the years, I've had numerous pets and visited numerous veterinarian hospitals. Without a…read moredoubt, Valley View Animal Hospital stands out as the best in the valley. Last year, my pup was unfortunately diagnosed with liver failure and given less than a month to live. I credit Dr. Brewer and the staff for saving her life. Their compassion and dedication to animal care are truly commendable. I have many friends and family members who have made the switch to Valley View and have been nothing but satisfied and happy. They just moved to a brand new facility; very clean & comfortable. Dr. Brewer is the best!

Frank is the BEST and the staff is incredible! Great care for your pets! I highly recommend this…read moreVet! Thanks to Frank as and the entire team for the wonderful care of Skyler!

Doc Ambrose has been our vet since he took over the location. He is the best vet I've ever taken a…read morepet to see and is in it for the joy of helping the animal rather than for the money. I see someone call his office "unprofessional" and it makes me laugh. If you want to pay $150 just to darken the door of a veterinary center, fine. Go to a place that you deem suitably professional. Doc's professionalism is in saving pets' lives and seeing that they're well cared for and not in pain or discomfort. He LOVES his patients and it shows. Due to his diligence and care we had 13 years each with Ginger and Angel, and our rescue dog Roxy was nearly 17 when she left us. Doc worked his heart out for all of them and is still working hard to give our younger rescue dogs the same great health care. We dread the day he retires.

I cannot say enough good things about Riverpark Pet Hospital. They have been incredibly kind,…read morecompassionate, and supportive while helping us care for our senior cat, Poopoo, through some very difficult health issues. What I appreciate most is that I have always felt like they genuinely care about her quality of life and about us as her family. They have taken the time to answer my many questions, explain what is happening, discuss realistic options, and help us figure out how to care for her at home. I have never felt rushed, dismissed, or judged for asking questions or wanting to understand every option available to us. During a stressful and emotional time, their team has helped make things feel much more manageable. I especially appreciate the honesty and compassion they have shown when discussing her condition. They have celebrated the good signs with us while still being realistic about her health, which means more than they probably realize. Poopoo is incredibly important to our family, and knowing that she is being cared for by people who treat her with kindness and dignity gives us so much peace of mind. Thank you to everyone at Riverpark Pet Hospital for taking such wonderful care of our girl and for being so patient with her very worried humans. I would absolutely recommend them to anyone looking for a veterinary team that truly cares about their patients.

This rating is long overdue, but I feel pet owners should know all pet owners' experiences to make…read moreinformed decisions. This vet was wonderful until it wasn't; I will not elaborate on the circumstances that caused me to change vets but will give my basic overview below. I would say this vet is okay with normal procedures and basic care; anything more than that I cannot recommend them to anyone. If you have a serious concern/issue and use this vet, please seek a second opinion if you at all feel like your concerns were not addressed or something doesn't feel right. I wish we had; it may have saved our precious girl.

I have been coming to Alicia with my dogs for years. My dog's last appointments has made me no…read morelonger allow Alicia to groom my dogs. I will no longer give my business to A & L Purr D Paws. My one dog gets a close shave every time but when I brought her home I noticed she had patches of redness on her skin. My dog was in distress because she had a huge irritated red patch on her back and she couldn't scratch it. This has never happened to my dog before so I had no idea why this suddenly appeared on her skin. My other dog had an appointment a few weeks later and when I brought her home she started squinting her eye and wouldn't open it. I thought maybe she had a hair in her eye so I flushed her eye and watched her for a few hours. My dog started showing signs of pain and she was keeping her eye completely shut. I immediately took her to the vet ER and I didn't care that it was midnight by the time I arrived I just knew something was wrong with my dog. The vet took her back to put dye in her eyes to see what he could find and what he found shocked me. He said she had three serious cuts in her eye. A cut that reached behind her eye, one on the front of her eye and a hole in her eye the size of a pea and these injuries started to form ulcers. I told him she was at the groomers earlier and he said that was the answer to my dog's eye injury. He said had I not rushed to the ER my dog could've either lost her eye sight or it could've ruptured causing her to lose her eye. I had contacted Alicia and the next day and told her what had happened and Alicia denied everything. She argued with me over the phone and even argued with my sister. She didn't believe that I took my dog to the Vet ER at midnight and demanded that she call them herself to see if it was true. I told Alicia I would bring her the paperwork proof of me going there, what it showed when her eye was dyed, the photos of my dog, and the amount I spent to help her get all these tests done. Even still Alicia said it's not possible for ulcers to form in that short amount of hours yet she admitted that she's no vet and she wouldn't know but she believes that ulcers cannot form that quick. I again said I would bring the proof to show that it does form that quick. I brought Alicia all of the paperwork from the vet ER and she said she would pay the bills but she's been doing this for 20 years and she has never harmed a dog. She was giving me attitude and being so rude that it honestly shocked me because she's never spoken to me this way. My other dog still had an upcoming appointment with her and I told Alicia I wanted to cancel it and again Alicia was rude about it. Alicia has lost my business permanently and sadly I cannot even imagine what my dogs went through. The vet said with the first cut my dog would've shown a reaction to it so for my dog to have three cuts, he told me he himself cannot even think about what my dog went through. Please do your research about a groomers business before you bring your pets to them and also if you notice the attitude of the owner, please let that say something to you.

If you're looking for a groomer, this is the place they genuinely love animals and what they do …read more It's always very clean, smells great , staff is respectful. They take such good care of your cats dogs and take extra care of not getting water in their ears That's a big big one for me. Prices are very reasonable and there's been times when I could not pick up my Jonjo on time and it's never been a problem. and I love how Alishia works with my schedule to get him in and out .

I've been taking my doggo here for a few years and I've always had a great experience with the…read morestaff and Vets. They address any of Sesame's issues as soon as they can and always try to squeeze her in. They're all compassionate, caring and explain options and things thoroughly. I've been able to call for prescriptions and refills easily. We've been really lucky to have great experiences every time! Thank you to the whole team at Animal Hospital and Dental clinic!

I moved my animals here due to proximity, and what a pleasant experience it has been. The staff is…read morethorough and straightforward. I really enjoy Dr. Keller and his communication style. The prices are fair. Also, this is the safest places I've ever had pet dental done. And I appreciate the staff taking time for follow up on my pets. Really wonderful vet practice!

They are great and there services are very not that expensive and also they did gave me an…read moreappointment same day. Thank you.

I want to start by acknowledging that euthanizing a pet is already one of the hardest decisions a…read morefamily can make. We were in an incredibly painful situation, our dog had bitten our daughter in the face twice and needed to be euthanized for her safety. We had adopted him from a shelter, and finding a compassionate, affordable option was not easy. Shelters were at capacity, the SPCA quoted over $500, and other vets were similarly overpriced. We called Northpoint, received a price over the phone, and made the 45-minute drive from out of town, already emotionally drained. What we experienced once we arrived made a devastating day so much worse. First, upon arrival we were informed, for the first time, that we needed to bring paperwork from the shelter where we adopted our dog. No one mentioned this when we called. Staff attempted to contact the shelter themselves, said they couldn't reach them, and then told us they might not be able to help us at all. My husband had to get back in the car, drive to the shelter to retrieve immunization records, and return, adding significant time and stress to an already traumatic experience. Second, when we were finally seen, they quoted us a higher price than what we were given over the phone. They also attempted to add an urgent care fee, claiming we had been given an urgent appointment, which was not true. My husband had to push back just to get them to reconsider. When he mentioned the original price we were quoted by phone, staff told him there was nothing they could do. We were grieving. We were exhausted. We had already driven nearly an hour and a half round trip for paperwork. And Northpoint chose that moment to add surprise fees and dismiss our concerns entirely. It felt like they knew we had no other options and used that against us. I wouldn't wish this experience on any family already going through the pain of losing a pet. If you're in a similar situation, I'd encourage you to get everything, pricing and requirements, in writing before you make the trip.

1-29-25: My cat of 15 years passed at home…read more After about 6pm I was crying and still had her body in my arms. I called and they asked if I needed someone to come out and put her down. I said no, she already passed and I still had her body in my arms and was calling about cremation services and how much it would cost. The person on the other line went silent. I kept saying hello, hello for awhile, but realized they disconnected the call. We went to Cedar Veterinary instead and took her and paid for her cremation. Not a good way to handle a call after a person's pet has crossed the rainbow bridge.

My husband helped me find this service because I couldn't bring myself to search for it myself…read more My cat was diagnosed with oral cancer and her condition deteriorated quickly. I made the difficult decision to put her down and was grateful that I could book everything online because there's no way I was going to call anyone to schedule this service. I chose Dr Karen Whala and she was amazingly kind and compassionate. She evaluated my baby girl, took her time explaining the process and my baby girl passed peacefully in the comfort of her home. Two weeks later, she hand delivered the ashes. Thank you for going above and beyond for my beautiful Roxy.