Take your business elsewhere - they don't even want your business.
I called prior to going in to price check a very simple hem shortening of a bridemaid's dress. Nothing fancy, single layer, polyester hem. The man on the phone quoted me about $30 then told me it was okay to come right away. I fully understand it's an estimate, sight unseen, things can change. Thirty dollars wasn't exactly what I was hoping to pay but it's in the price range for a formal dress.
Twenty minutes later, I was in their shop with my dress and the heels I was going to wear to the wedding. It wasn't my first alteration done on a dress. Let's face it - I'm a tiny Asian woman, unless I buy my clothes in Asia, the fashion industry isn't made for us. Practically everything I wear is altered in some way.
Once I'm in their shop, the owner Linh takes a five second look at my dress and tells me, "Okay, FIFTY dollars. Be back Friday."
"UMM. WHUUUT. This is only a single layer, simple straight hem that you have to take up half an inch."
(A little backstory: I understand varying levels of difficulty in alterations. I come from a family that all know how to sew, some that make their own clothes and have businesses in the industry. If I had a working sewing machine, I'd sew that puppy myself. But I'm crazy busy and I'm here trying to support a small business.)
She practically throws my dress back at me and tells me, "Okay, you go somewhere else."
DAMN, LADY! JEEZ!
I had called three other places prior to going in, two didn't answer and one was on vacation. My dress had come in with limited time for this mainland wedding so I was in dire straights. She was my only real option. So, I dealt with her attitude, stood in teenage-angsty silence as she did her fitting, and forked over the fifty dollars then crossed my fingers she wouldn't mess up my dress out of retaliation.
I picked up my dress that Friday, tried it on at the store and the length was as it should have been... but FIFTY dollars should have been?? I don't think so.
I was the only bridesmaid from Hawaii in that wedding. The other girls needed resizing on their sleeves, darts taken in, hems shortened, all on the same dress. Did any of them pay close to what I did? Nope! They paid about $20-25 each - and they live in Orange County, CA - it's a comparable price tag to Hawaii's cost of living.
Will I ever return here? Absolutely not.
Would I ever recommend getting alterations here? Maybe I caught her on a bad day, you never know what people are going through. But according to the other Yelp reviews on here.. it seems like a reoccurring problem that's hurting business. I'd say only come here if you want an owner that attempts to drive you away with attitude and will take advantage of your wallet. read more