I've been going to Dr. Castro for over 10 years now. He convinced me to get braces. He redid a…read morecrown and I needed another crown for a chipped tooth. Recently, I thought I might need a root canal. He was extra careful and referred me to a specialist to be extra sure that I didn't need it at this time. I found his office on Yelp and I can say I have no complaints about the dental work. In the beginning, the front desk staff seemed to have a lot of turnover but recently it runs like a well oiled machine. They're popular so I suggest you make appointments in advance unless you have an emergency.

We had to make the switch to this office about a year ago because my son's previous dentist dropped…read moreDelta Dental from their network. My son sees Dr Castro and he is an excellent dentist for the kiddos. My son recognized him as a dentist who made a visit to his school to talk about teeth and it's very easy to see why he's so popular with the little ones. But I've never had such a difficult time to schedule/reschedule an appointment before. I always feel like I have to take time off work or pull my son out of school or wait another month or more. Their hours are terrible. The 7am Fridays would be great if we lived closer but we'd have to leave even earlier to get through traffic and then there's no guarantee we'd be finished in an hour to get to school on time. 2pm closure on Fridays is crazy. And they close at 3pm on Tuesdays and 5pm on the other days. They are always booked solid so good luck if your child gets sick.

Wanted to write a review on the services I received today; especially in light of so many one star…read morereviews people are leaving. I had a crown fall off a molar yesterday afternoon and called my normal dentist. Unfortunately they had no appointments until sometime in January. Richmond Dental takes the same insurance and has walk-ins available so I gave them a call. The receptionist was pleasant on the phone and said to come in when they opened and someone would be able to take a look at my tooth. When I arrived there was a decent sized gated parking lot. Wasn't paved. But, it was packed gravel so it'd be fine even in wet weather. I was a little early. But, they unlocked the front door promptly at 8:30a, and the receptionist saw me immediately. She had a pleasant attitude and listened to me as I explained my situation. People who already had appointments were seen before me. But, I probably got to a dental chair within 30-45 minutes. The room reminded me of some of the dental offices I'd visited in the 1990s. But, the equipment is up-to-date as they use computers to have X-Rays available immediately. They're also piping in holiday music to keep the atmosphere festive. The main doctor, Dr. Shayan Bayat, saw me. He was friendly, looked at my teeth and suggested multiple crowns, which I had expected. But, took care of my immediately need of recementing the crown that had popped off. I will say that this office was like a "cattle call." By that I mean they were seeing tons of patients while I was there and the doctors bounced back and forth between rooms to use their time expeditiously, and I really didn't have to wait too long while the pain killer injections took hold. Took maybe 15 minutes, give or take, to finish what needed to be done, and I was on my way two hours after I first arrived. Honestly, not bad for a walk-in to a place I'd never been to before; and I was happy just to be seen. I will say that when I was leaving the waiting room was pretty full so can only imagine that had I came a little later I might still be waiting there right now. Perhaps some of the bad reviews were later in the day after staff had been through a stressful day. I don't know. But, that's why I try and go in first thing in the AM whenever possible. All in all, I'd recommend their office if you had a problem like mine. Haven't had more intricate work done there. But, may be in the future.

Stay away from this place!!!!. You will pay out-of -pocket for procedures that your Med-ical dental…read moremay cover. Last year I was charged $1,500 for a crown on front tooth. This year my other tooth chipped & they said it would cost me $1,700 without checking to see if insurance covered it. I got a 2nd opinion & dentist sent to my dental insurance and they cover my crown. Also if they didn't cover it, crown was $800 which is still much cheaper..

My dental experience was great however, the staff at the front desk, did not provide the correct…read moreinformation about rescheduling your appointments! I was told I had to give 48 hours, NOT 48 hours, business days. This is the second time that I've asked questions and they did not give me the right answers! This is extremely disappointing. Now I have to find another dentist.

Worst dental office ever!…read more They confirmed my cleaning appointment, then tried to charge me $150 after saying my insurance maxed out. I didn't agree to it, and now they're charging me $75 for not showing up. Total scam -- stay away! I'm not bad-mouthing your business. Instead of blaming your patients, maybe take this as an opportunity to improve and train your staff better. You're calling me a liar, but take a look at your own reviews -- they speak for themselves. I never received any voicemail from you, so please double-check with your staff before responding to a patient like that.

The clinic is under new management and this Dentist/owner…read more is awesome. She takes her time to explain how to take better care of your teeth and checks your tongue and mouth to identify potential health issues, visually inspect the lips, tongue, cheeks, gums, and the back of the throat. Also palpate the cervical lymph nodes in the neck to check for any hard or fixed lumps, which could indicate underlying health issues. A very thorough dental examination for sure. NEVER had one dental exam like this before. Dr. Chen even asked me to say "ahh" to improve visibility of my throat. Moreover, the cleaning was done with so much care for my sensitive teeth. The clinic is very clean. The clinic staff is very pleasant. The front desk reception staff is just as nice. I highly recommend doctor Chen, DDS Winning Smile Dental in Richmond, Ca. Keep Up The Excellent Work!

It is only waste of time. They scheduled an appointment for me and when I showed up in time, they…read moresaid I should have confirmed the appointment with them! Do not let them waste your time

Highly recommend checking out El Cerrito Dentistry. The staff and Dr. Ian Iwane have been very kind…read moreand accommodating whenever I have come in.

I've seen them for a crown, a filling, and a cleaning. Each time was met with professionalism. I…read moretrust them to assess and do the job as described. I'm incredibly happy with the service and care.

After my dentist of over 20+ years retired and closed his office about a year ago, I'd been putting…read moreoff trying to find a new dentist. A few weeks ago I started having some pain in my molar and I couldn't hold it off any longer. I decided to try Maria T Rodriguez because a coworker recommended it - they've been going for years. Now, I was hesitant to try a new place in Richmond, but it's actually right off the freeway and just a couple blocks from Target, so super convenient for me. I called and the receptionist was just the right balance of business and bubbly. She answered my questions about my insurance and found a time that worked for me to come in. Two weeks later, I went in for my appointment. Again, friendly and welcoming reception upon arrival. Pretty standard waiting room and equipment from what I could tell. The dentist and assistant were both professional, super friendly and gentle. Luckily it was just an abscess that was bothering me, so they worked their magic and I was in and out with no need for a follow up. I scheduled my next cleaning for 6 months down the road and that was that. My friend gave me a good recommendation and I will gladly make the same recommendation for anyone looking for a new dentist office in the area.

Questionable establishment! My Mom took me here for years…read more Am no dentist but something wasn't right! I was told to change my filling as I had insurance money available, if I didn't use it I would loose it. So I trusted and excepted a cosmetic work to be done. Next thing I knew, I needed a root canal, they try to fix for a second time and failed. Being that they couldn't get it right, I went on to another establishment and ended up loosing my tooth. I ended up paying 6,000 for a implant at the second establishment. This was years ago.... Years later, few weeks ago, my regular dentist not being available for a chip repair I called and schedule a appointment requesting my chip to be repaired. Upon arrival I was told I was getting a cleaning! So I explained again exactly what I needed twice to two employees and proceed with appointment, the doctor said he didn't have time and it would only be a consultation as he didn't have time. ( I excepted as I wanted to be understanding) before I walked out I was told I needed a root canal and the chip wasn't just a chip? Wow memories! I went to see my regular Dentist the next day and got my chip repaired, been just fine since! I want to trust all establishment working on me! This establishment lost my trust 8-9 years ago and again in 2019. Questionable decisions!

I switched away from Crown Dental Care in recent years due to a change in employer, which resulted…read morein Crown Dental being out of network and no longer having great coverage for services provided. But during my time here, I always found everyone here friendly and attentive. Run by a husband-and-wife team, Dr. Farahmand does the dental exams while his wife serves as the dental hygienist. Equipment here is very new, and they even have personal tv monitors directly in front of you to watch shows on during your appointment. Only small gripe I had initially was after my first appointment when they got my address mixed up in their system and put in my former dentist's address in as my own. Imagine my surprised when I received a confused call one day from my former dentist informing me that Crown Dental sent them my dental bill.

I would avoid this dental office if you are a busy working mom like me who is overwhelmed and…read moredoesn't often have time to get a second opinion. My experience was that Crown runs like a sales office where unneeded dental procedures are continually recommended to you. I regret having chosen this office for my dental care last year and trusted the advice given too many times. It is terrible to feel exploited by those entrusted to caring for something as fundamental as your dental well being.

I recently switched to this dentist office and I have zero regrets! All of the staff in the front…read moreare super friendly and professional they always explain the cost before proceeding with the work. I've been going with Dr.Lee and his assistant Yareli, they both are great at what they do, very gentle and friendly. I've never had an issue with waiting for my appointment like in other dental offices. Highly recommended to ask for Dr.Lee and his assistant for a good experience.

Made an appointment at this practice, and all of the communication up to the day of the appointment…read morewas that I had an appointment at "Dr. Wong's office". Then well into the appointment, once the dental hygienist was done cleaning, the dental hygienist announced to me that my examination would be done "by Dr. Lee", a dentist of whom I had never heard up until that moment. This unknown Dr. Lee recommended I extract a mobile tooth; when I tried to inquire what the advantages were of extracting the tooth rather than just waiting for it to come out by itself, he brushed off my questions and walked away. I waited for the tooth to come out, which it did painlessly ten months later, and saved myself the pain and expense of extraction.

Dr. Duong has been my dentist for over 10 years now. He is honest about your dental needs, does not…read moreoversell your care for a profit and is extremely friendly and personable. I started taking my daughter to Dr. Duong when she was 6 months old and that was almost 5 years ago. He is incredible with my lil one, is able to navigate her dental health at level that provides her comfort and with a desire to look forward to her next visit. My husband is now a patient of Dr. Duong's, I refer anyone looking for a dentist or not. The office - Dr. Duong and staff are incredibly professional, friendly, knowledgeable and attempt to ensure you maintain a routine dental schedule which is amazing for me as a busy mom. Melissa is a constant fixture in Dr. Duong's office. She is extremely friendly, helpful with scheduling, will follow up with cancellations and rebooking, provides accurate information on payments and insurance types. Melissa is the assistant to Dr. Duong for all of my daughter's appointments - when she can. The level of service, the quality of care and the human experience is what wills me to return. Dr. Duong has assisted me with getting my dental care and hygiene on schedule and healthy, along with my daughter's. Melissa ensures we have upcoming appointments to stay on track and helps ensure my daughter's experience is welcoming and comfortable each visit with Dr. Duong. If you are in the market for a dentist - whether you have one or not - with a high level of integrity, patient care and is so personable look no further. You have found the dentist for you.

Dr. Duong treats my wife who is gentle spirited and apprehensive of dentists. Our experience with…read morethe good Dr is that he really epitomizes Gentle Dental Care. Now, my wife looks forward to dental visits and takes great pride and care of her teeth. I really appreciate Dr Duong and his outstanding staff!

The stuffs are very friendly and helpful. I had good…read more experience Doctor Benjamin was very patient

I had a cracked tooth and needed to be seen quickly...they got me in the same day for a temporary…read morefix and brought me back the very next day to fully repair it! On top of that, they even managed to squeeze in a general cleaning during my first visit. I really appreciated how fast, efficient, and accommodating the whole team was. Highly recommend!!