The clinic is under new management and this Dentist/owner…read more is awesome. She takes her time to explain how to take better care of your teeth and checks your tongue and mouth to identify potential health issues, visually inspect the lips, tongue, cheeks, gums, and the back of the throat. Also palpate the cervical lymph nodes in the neck to check for any hard or fixed lumps, which could indicate underlying health issues. A very thorough dental examination for sure. NEVER had one dental exam like this before. Dr. Chen even asked me to say "ahh" to improve visibility of my throat. Moreover, the cleaning was done with so much care for my sensitive teeth. The clinic is very clean. The clinic staff is very pleasant. The front desk reception staff is just as nice. I highly recommend doctor Chen, DDS Winning Smile Dental in Richmond, Ca. Keep Up The Excellent Work!

It is only waste of time. They scheduled an appointment for me and when I showed up in time, they…read moresaid I should have confirmed the appointment with them! Do not let them waste your time

I've been going to Dr. Castro for over 10 years now. He convinced me to get braces. He redid a…read morecrown and I needed another crown for a chipped tooth. Recently, I thought I might need a root canal. He was extra careful and referred me to a specialist to be extra sure that I didn't need it at this time. I found his office on Yelp and I can say I have no complaints about the dental work. In the beginning, the front desk staff seemed to have a lot of turnover but recently it runs like a well oiled machine. They're popular so I suggest you make appointments in advance unless you have an emergency.

We had to make the switch to this office about a year ago because my son's previous dentist dropped…read moreDelta Dental from their network. My son sees Dr Castro and he is an excellent dentist for the kiddos. My son recognized him as a dentist who made a visit to his school to talk about teeth and it's very easy to see why he's so popular with the little ones. But I've never had such a difficult time to schedule/reschedule an appointment before. I always feel like I have to take time off work or pull my son out of school or wait another month or more. Their hours are terrible. The 7am Fridays would be great if we lived closer but we'd have to leave even earlier to get through traffic and then there's no guarantee we'd be finished in an hour to get to school on time. 2pm closure on Fridays is crazy. And they close at 3pm on Tuesdays and 5pm on the other days. They are always booked solid so good luck if your child gets sick.

My dental experience was great however, the staff at the front desk, did not provide the correct…read moreinformation about rescheduling your appointments! I was told I had to give 48 hours, NOT 48 hours, business days. This is the second time that I've asked questions and they did not give me the right answers! This is extremely disappointing. Now I have to find another dentist.

Worst dental office ever!…read more They confirmed my cleaning appointment, then tried to charge me $150 after saying my insurance maxed out. I didn't agree to it, and now they're charging me $75 for not showing up. Total scam -- stay away! I'm not bad-mouthing your business. Instead of blaming your patients, maybe take this as an opportunity to improve and train your staff better. You're calling me a liar, but take a look at your own reviews -- they speak for themselves. I never received any voicemail from you, so please double-check with your staff before responding to a patient like that.

I switched away from Crown Dental Care in recent years due to a change in employer, which resulted…read morein Crown Dental being out of network and no longer having great coverage for services provided. But during my time here, I always found everyone here friendly and attentive. Run by a husband-and-wife team, Dr. Farahmand does the dental exams while his wife serves as the dental hygienist. Equipment here is very new, and they even have personal tv monitors directly in front of you to watch shows on during your appointment. Only small gripe I had initially was after my first appointment when they got my address mixed up in their system and put in my former dentist's address in as my own. Imagine my surprised when I received a confused call one day from my former dentist informing me that Crown Dental sent them my dental bill.

I would avoid this dental office if you are a busy working mom like me who is overwhelmed and…read moredoesn't often have time to get a second opinion. My experience was that Crown runs like a sales office where unneeded dental procedures are continually recommended to you. I regret having chosen this office for my dental care last year and trusted the advice given too many times. It is terrible to feel exploited by those entrusted to caring for something as fundamental as your dental well being.

The best service and group of Dentists. They are always so kind and helpful. If your looking for…read moregentle this is the place. Took my kid there for the first time and he wasn't scared. Totally recommend

Love love love the Wong brothers dentistry. They are the best dentists I've ever had! Dr. Stephen…read moreWong is very kind and friendly. This is truly a family dentistry that makes me feel right at home. They are fair and honest with prices. I've had both doctors and they're both awesome. Easy to get appointments too. I found out his son is coming in to work at this family business, which is really cool! Front desk staff is kind and helpful as well. They have a parking lot, which is always a win in the Bay Area.

Dr. Duong has been my dentist for over 10 years now. He is honest about your dental needs, does not…read moreoversell your care for a profit and is extremely friendly and personable. I started taking my daughter to Dr. Duong when she was 6 months old and that was almost 5 years ago. He is incredible with my lil one, is able to navigate her dental health at level that provides her comfort and with a desire to look forward to her next visit. My husband is now a patient of Dr. Duong's, I refer anyone looking for a dentist or not. The office - Dr. Duong and staff are incredibly professional, friendly, knowledgeable and attempt to ensure you maintain a routine dental schedule which is amazing for me as a busy mom. Melissa is a constant fixture in Dr. Duong's office. She is extremely friendly, helpful with scheduling, will follow up with cancellations and rebooking, provides accurate information on payments and insurance types. Melissa is the assistant to Dr. Duong for all of my daughter's appointments - when she can. The level of service, the quality of care and the human experience is what wills me to return. Dr. Duong has assisted me with getting my dental care and hygiene on schedule and healthy, along with my daughter's. Melissa ensures we have upcoming appointments to stay on track and helps ensure my daughter's experience is welcoming and comfortable each visit with Dr. Duong. If you are in the market for a dentist - whether you have one or not - with a high level of integrity, patient care and is so personable look no further. You have found the dentist for you.

Dr. Duong treats my wife who is gentle spirited and apprehensive of dentists. Our experience with…read morethe good Dr is that he really epitomizes Gentle Dental Care. Now, my wife looks forward to dental visits and takes great pride and care of her teeth. I really appreciate Dr Duong and his outstanding staff!

I recently switched to this dentist office and I have zero regrets! All of the staff in the front…read moreare super friendly and professional they always explain the cost before proceeding with the work. I've been going with Dr.Lee and his assistant Yareli, they both are great at what they do, very gentle and friendly. I've never had an issue with waiting for my appointment like in other dental offices. Highly recommended to ask for Dr.Lee and his assistant for a good experience.

Made an appointment at this practice, and all of the communication up to the day of the appointment…read morewas that I had an appointment at "Dr. Wong's office". Then well into the appointment, once the dental hygienist was done cleaning, the dental hygienist announced to me that my examination would be done "by Dr. Lee", a dentist of whom I had never heard up until that moment. This unknown Dr. Lee recommended I extract a mobile tooth; when I tried to inquire what the advantages were of extracting the tooth rather than just waiting for it to come out by itself, he brushed off my questions and walked away. I waited for the tooth to come out, which it did painlessly ten months later, and saved myself the pain and expense of extraction.

I've been coming here for many years--first with the dad and now with the son David. What I…read moreappreciate most is that they don't upsell or pressure you with unnecessary add-ons like a used car lot. I can get in, get my teeth cleaned, and be on my way, which is exactly what most people want since no one truly enjoys going to the dentist. While some reviews mention the office is outdated or that certain things weren't checked, I think that's what makes them great. They focus on what's needed, work with your insurance, and don't push extra cleanings or X-rays. This is the only dentist I've been to that hasn't charged me out of pocket. Also if there is an emergency on their days off, you can leave a message and get an immediate call back.

I just called to see if they are accepting new patients since I have a tooth ache and I don't like…read moremy current dentist. The receptionist asked me if I was referred by someone when I told her no then she said no they aren't accepting new patients. I checked their website and it says always accepting new patients and to call for an appt. So I don't like being lied to. That's not cool. I just need to get my tooth checked this is crazy that people are just so rude!

I've had a great experience at iSmile Dental with my orthodontic treatment. I really love…read moreeverything about this office, especially the amazing customer service. Nubia is always so kind, friendly, and attentive, and she always makes me feel welcome. I truly appreciate the way they treat their patients. Highly recommend iSmile Dental!

I scheduled an appointment to establish care and have a filling replaced after one fell out from my…read moremolar. When I arrived, I was surprised to learn they had no intention of addressing the filling that day--even though I had explained the situation when I booked. At no point did anyone clearly communicate that I wouldn't receive treatment during that visit. This lack of transparency caused me to lose valuable time in addressing a potentially serious dental issue. If they had simply told me upfront that the first appointment would be limited to an exam and not include any treatment, I would have gone elsewhere or made other arrangements sooner. Patients deserve honesty--especially when dealing with urgent dental needs.

I had a terrible dental experience Prior to finding Dr. Shen's office. I was told I needed…read morethousands ($13,000) of dollars worth of work done and put it off because I was scared to deal with it. Fast forward to two weeks ago and I had a MAJOR toothache and decided I HAD to deal with it. I drove past the office and decided to call. They got me in the same day I called and I made sure they knew how nervous I was. They couldn't of been nicer! I went in thinking I would have to have my tooth pulled (it just hurt so bad I couldn't imagine another option) Dr. Hoang and Dr. Shen looked at they x-ray of my tooth and asked if I was sure I wanted them to pull it? They said it could be saved with a root canal. I was thrilled and told them to go for it. About 2 hours later I walked out feeling much better. I told them about my previous dental experience and they told me they could see that I had some work that needed to be done but said it doesn't need to be all done at once and we can do it little by little. I went back this week for a regular check up and cleaning. They did full x-rays and found a cavity that the previous dentist had told me I needed a root canal on. Dr. Shen said it was close, but felt a big filing would be fine, and they fixed it. Not only are they efficient, friendly, & compassionate, but they are honest and I truly appreciate it. For the first time in years I am happy to be going to the dentist!

I've been to this place twice now, once for X-rays and a cleaning and now a month later for two…read morefillings. Both visits have been great. The front desk woman is friendly and will help with insurance questions. The area is right across from Target. Street parking is tight but there is a small lot for the business which has space for four cars and another handicap space. Most spaces are open when I've been there so you shouldn't have a problem with parking. Dr. Shen doesn't really practice anymore but I met with Dr. Chou and she was great! She gave me the most thorough cleaning I've EVER had. My mouth was kind of sore after because she spent so much time on my teeth. Highly recommend!