I've been going to Dr. Castro for over 10 years now. He convinced me to get braces. He redid a crown and I needed another crown for a chipped tooth. Recently, I thought I might need a root canal. He was extra careful and referred me to a specialist to be extra sure that I didn't need it at this time. I found his office on Yelp and I can say I have no complaints about the dental work. In the beginning, the front desk staff seemed to have a lot of turnover but recently it runs like a well oiled machine. They're popular so I suggest you make appointments in advance unless you have an emergency. read more

We had to make the switch to this office about a year ago because my son's previous dentist dropped Delta Dental from their network. My son sees Dr Castro and he is an excellent dentist for the kiddos. My son recognized him as a dentist who made a visit to his school to talk about teeth and it's very easy to see why he's so popular with the little ones. But I've never had such a difficult time to schedule/reschedule an appointment before. I always feel like I have to take time off work or pull my son out of school or wait another month or more. Their hours are terrible. The 7am Fridays would be great if we lived closer but we'd have to leave even earlier to get through traffic and then there's no guarantee we'd be finished in an hour to get to school on time. 2pm closure on Fridays is crazy. And they close at 3pm on Tuesdays and 5pm on the other days. They are always booked solid so good luck if your child gets sick. read more

I have only been here twice, but that is enough to know I've found a great dentist! Dr. Castro is funny, friendly and knowledgeable. I found him through great reviews and I definitely understand the hype! I have recommended him to my family, friends, and hope he will still accept new patients once my newborn is old enough for dental services. The rest of the staff was nice as well. In addition to that, we received a Children's Book in the mail that turned out to be from Dr. Castro! Super thoughtful! It just shows how he'll go above and beyond for this patients! read more

Raynato Castro, DDS - Book from Dr. Castro! - General Dentistry Near Me - San Pablo, California

The staff is very friendly and attentive. Haven't been to the dentist in 10+ years, and the environment here was very pleasant to settle into. So far so good. The docs aren't rough, but very gentle when navigating my pie hole. read more

Really appreciated that Dr. Castro took photos of all sides of my teeth (inside, top, and outside), so that he could not only tell me what he's seeing but also show me on his screen. He also took the time to explain what he's looking for and why he arrived at a particular recommendation. Would definitely recommend! read more

If I could give 0 stars I would. I switched insurance before my appointment back in April and I called them to confirm that they took my new insurance before the appointment. I was told they did, they took down the information and I was told I was all set. I just now received a bill in the mail for $245.00 which I was confused because I have dental insurance, I called them and they told me that the reason for the bill is because their office is not in network with my insurance. I specifically called to ask this before my appointment and was told it was. I will never be back and will be looking for a new dentist. read more

After my lifelong dentist retired after 50 years of service I was hesitant to change- so glad I chose this office to transfer my service to!! Wendy did an excellent job for my cleaning, she is gentle, thorough, knowledgeable and such a pleasure to talk with. Dr. Jill Alderfer reviewed my X-rays and was very proactive and transparent about where we go from here- such a nice lady! Tall of the staff I encountered were amazing, Serena, Starr and the ladies at the front reception area. My dental insurance is worthless- my services are out of pocket and very reasonable for the amazing service I received. Big thanks to making me feel welcomed and right at home. I can proudly say I found my new dentist office forever! read more

I highly recommend Dr. Castro! He is kind, funny, caring and does a great job. His staff are competent and the office has a nice family atmosphere. read more

This was my first time visiting Dr. Castro's office, and I was really impressed. I experienced great customer service from the time I checked in until I checked out. The entire office exudes a family vibe. My appointment was with Dr. Van Dyke, but Dr. Castro came and introduced himself to me. He has a great personality and is very friendly. Starr was my hygienist (her name is appropriate for her). She's amazing--very knowledgeable and patient. Dr. Van Dyke is a rock star. He answered all my questions and did not rush me. He gave me options but did not pressure me into making any rash decisions. He has an excellent bedside manner. It felt like we had known each other for a while. If you are looking for a great dentist with a family atmosphere, visit Dr. Castro's office. This is a true and honest review. #dentist #familydentistry #greatservice #highlyrecommended read more

For someone has to unlearn her fear of the dentist, and still working on it, this has been the most pleasant, positive and welcoming experience! Dr. Alderfer and her assistant Star were so sweet and lovely. Soft spoken and very gentle when doing their work. They tell you to ask as many questions and didn't rush the appointment at all. Reception staff was also very pleasant. Left with a big and clean smile! They even gave me a rose when I left. How sweet! read more

Raynato Castro, DDS - A rose for all their patients! - General Dentistry Near Me - San Pablo, California

I've been going to Dr. Castro's office for years, but (thanks to the pandemic) today was my 4 year old daughter's first visit. Despite all my reassurance and preparation, she was terrified. She screamed and cried and pleaded the entire car ride there. Luckily, as soon as we walked through the door, she was greeted by the lovely staff who knew her by name. They let me sit in the chair with her and were very comforting. Dr. Castro, himself, was very sweet and disarming. He knew exactly how to talk to my daughter and get her to laugh and engage with him. By the end of the appointment, she didn't want to leave. In the car ride home, she kept gushing about how funny Dr. Castro was and asked if we could go back again. I'm so grateful that Dr. Castro and his staff made this such a positive experience for her. read more

I brought my mother in because she chipped her tooth and it was hurting. We had a delightful experience throughout - from front desk to the actual procedure, people couldn't be nicer and more welcoming. Dr. Jill was so kind and gentle. Very grateful! read more

I've been a patient with Dr. Castro, Alderfer and Van Dyke for 20 years. My oral health is good because I have a team of caring professionals on my side. My treatment plan is easy to read and understand. If I ever needed a payment plan, they will work with you. I've had 1 dental emergency and they were able to get me in quickly and resolve the issue. Having a dental appointment can be anxiety provoking but not for me. I know I'm in good hands and my oral health is a reflection of all that we do together. read more

What can you say about Dr.Castro? We'll he is a professional dentist with lots of of experience and don't forget his sense of humor. Caring and smart. Me and my family has been going to his office for years. Always attentive and plus the staff is so wonderful like a big happy family. You are my dentist for life I guess. Thank you for everything.Mabuhay ka Dr. Castro. read more

Dr. Raynato Castro is so gentle and very professional.I had my tooth extracted and didn't even feel pain at all. So happy with him that's why I don't mind driving from San Carlos California to Richmond office.very highly recommended!!!staffs are Very friendly !never regret changing my dentist and finding one of the best!!!!thanks for the best service !!!thanks to "star" Dental assistant very entertaining!!!Dr. Castro your the best!!! read more

Last August I cracked my back tooth on an olive pit at a friend's birthday dinner. Luckily they were able to get me in the next day for a crown as the tooth was completely cracked. Last Friday about 3pm I was using my water pik and the crown came off. I drove to the office and they were closed. I called the after hours number. I got a return call from Dr. Castro in about 20 minutes and in another 20 minutes he arrived at the office to put the crown back in place AFTER THE OFFICE HAD CLOSED!! Dr Alderfer also returned my call and I told her that Ray was already on his way to meet me. I cannot say enough great things about this guy and the rest of the staff here. AMAZING is an understatement!! It's always an incredibly pleasant experience. read more

I am very grateful to have found Dr Castro after many years trying to find a good Dentist. All the members of my family are currently patients of his. He makes the Dentist visit very pleasant for all of us, he is very charismatic and extremely knowledgeable. The amounts charged at his office are very accessible (we are 100% cash paying patients). All the staff members are super friendly and very helpful. read more

I've always received great care here, but this time is exceptional. I got horrible tooth pain this weekend & finally broke down & called all the emergency numbers listed on the voicemail. I ended up getting a hold of Dr. Alfeleder (sp?). She figured out I had a tooth infection. She called a prescription in for me for antibiotics which I picked up that night. Then, later that evening, Dr. Van Dyk called me back to check up on me even though he was on vacation! And in the morning, Dr. Castro called me too! Today I went in & discovered I hadn't been to the office in 4 years! (II didn't have dental insurance, so I kept putting it off. Super smart.) Anyway, Dr. A saw me today. She removed the dead part of my tooth & put medicine & a numbing agent in it. I'm still in a bit of pain, but it s so much better already! And she just called a little while ago to see how I was doing. I feel like my teeth are in good hands The office staff was really helpful too. They printed out the estimated expenses for my next appointment for a root canal & were helpful & understanding about my situation. I'm so glad I called this office & didn't try my luck elsewhere. read more

Dr Castro is not only the best dentist I've ever met, he also has reignited my interest in my overall health. His caring and open nature makes you feel at ease, even when in a dentist's chair. I came to Dr. castro having not seen a dentist in 16 years, and he put me at ease in informing me that I needed a deep cleaning. He explains everything thoroughly and consistently uses his naturally engaging sense of humor to make what could be a scary process nothing less than a joy. Highly recommend Dr. castro and all of his assistants! There's a reason everybody on here says the same thing :-) read more

Listening to Desperado (Eagles) while getting my first cleaning since before COVID started is a sublime experience I will not soon forget. My hygienist was on point- 20 years in the business and got right down to it. The staff here are real friendly and it is a great business I'm happy to support. Thanks all at Raynato Castro's dentistry. read more

Dr Castro and his staff are absolutely wonderful! Everyone is very thorough and they have impeccable attention to detail. The office is remarkably clean, too. The staff definitely makes you feel very comfortable and Dr Castro will let you know step-by-step what he is doing so I always feel like I learned a lot more about the dental industry whenever I leave the office. Not to mention, he is full of wholesome dad jokes that you can't help but chuckle at later in the day when your mind wanders back to the incredible visit. Thank you, Dr Castro, for this wonderful crown, and to the staff for making me feel welcomed and like we've known each other for lifetimes! read more

I've been attending this office for years and one thing that always stands out is how nice the staff is. Although I only come in for a check up, I am never scared or feel worried that I will have a horrifying experience. The dentists I see always remember my face and pick up where we left off with our conversations. When I have questions, they always provide the best answers to help me maintain my pearly whites. read more

This was the most enjoyable dentist visit I've ever had! Dr. Castro is hilarious and engaging, and took extra time time to explain to me, as a new patient, his entire philosophy and approach to work. He also laid out for me detailed information about the process and findings, ranging from what he looks for on x-rays to his specific recommendations based on my situation. It's true that after years of seeing various dentists I never have any idea what's actually happening, so it was great to feel so well informed. I also liked the fact that the practice has long roots in the community, and generally gives a very close-knit vibe. After only an hour I know lots about Dr. Castro including his family and hobbies, notably his expertise with barbeque! Excited to have found our new family dentist. read more

Top Ten Reasons Why I Like Dr. Castro's Office: 10. Easy parking 9. Friendly staff 8. Sunglasses and chapstick 7. Typically on schedule 6. Dr. Castro's jokes and puns 5. Thorough explanations of care from dentists and hygienists 4. Free rose on the way out 3. More jokes, more puns...sometimes the same ones :) 2. Reasonable prices 1. Leave feeling well taken care of read more

I have been seeing Dr Castro for approximately 2 years. He is probably one of the BEST dentists who graduated from UOP better yet in the USA. Dr Castro is very patient, intelligent, funny and very artistic. Dr Castro did major work for me and I looked forward to every visit and was so excited to see the final result. He is very thorough, very respectful, works well with his assistants and colleagues. His skills, conviction and knowledge of the job is above and beyond what a person can ask for! I highly recommend Doctor Castro. You will leave with CONFIDENCE and a MILLION DOLLAR SMILE! Dr Castro - thank you for my beautiful smile and a big thanks to your assistants and staff Luz, Star, Marlene and Lily for their kindness and patience- Sincerely, C. Anderson read more

Raynato Castro, DDS - Dr Castro and Camille Anderson - General Dentistry Near Me - San Pablo, California

The doctor and staffs here are super kind, nice and professional. They made the not so fun dentist visit becomes very delightful and pleasant. I will come back soon for teeth cleaning, and believe i will come to here regularly later and it will become my goto dentist office. read more

8/16/18 Very friendly, professional, upbeat and relevant establishment! More importantly they are extremely detail oriented and go out of there way to make you feel comfortable. If you have questions they have answers even if that isn't in there job description. My experience from the moment I walked in the door was stellar. Anne was inundated with calls as I walked in yet she took a moment to smile and greet me. And once she was done with the call she made me feel even more welcome right away. Shortly after, Star opened the door with a bright smile and pronounced my name correctly as she welcomed me into room. There wasn't a moment of awkward silence it was like we knew each other for years. Starr is very good at what she does and passionate too. Then Dr. Jill came in and added to the comfort of my exam. Again very detail oriented about my gums and teeth and helping me understand what I had going on in this mouth of mine. It was a very pleasant experience to say the least. Afterwards Starr walked me out and gave me a Rose which was a surprise then BOOM Dr. Castro took some time to greet me and introduce himself. Ericha was so kind and helpful in planning my next appointment and displayed every bit of professionalism and compassion in helping me with the prime time and date. 8/20/18 Came in for a cleaning and the office was in full swing. Yet again Anne managed to greet me by my 1st name which was a pleasant surprise and A subtle reminder of why I love this Dentist office so much! (Always professional and "clean") So today I was greeted yet again with another great surprise "Ayako" who invited me into the office to begin my cleaning and it happened again! Like we've known one another for years and I have to admit I've never enjoyed going to the dentist as much in my life. Ayako was so knowledgeable and shared so many things with me about my teeth and gums that I had no clue about. I won't go into detail because as I've said they are very detail oriented (in a great way). But this place and it's staff are a true hidden gem to our community. Everyone was so friendly it was amazing. I may have to eat more sweets so I can have a reason to stop by. read more

Visited Dr. Castro for the first time today. My visit was great!! The staff was so friendly and inviting. I felt like I've been coming here for years. Dr.Castro was very thorough, efficient and caring. He explained everything step by step and made sure I understood what was going on. This stressful situation was put at ease by everyone I encountered. This was an A+ experience for me. Thank you to everyone & I look forward to my future visits. P.S thanks for the super cute rose :) read more

Dr. Castro is the best, he has the funniest dad jokes and is always giving good advice. I'm so glad I'm his neighbor.

I went in for a temporary crown replacement for my mini implants. It was an emergency visit and I needed to get booked asap! I explained my situation to Stephanie and Ada and they were very helpful. Ada went above and beyond with my appointment. She went over all the information, the financial obligations for my visit, she remembered exactly who I was when I walked in, and also complimented me (toothless--haha). I highly recommend speaking to her if you can. Now lets talk about Dr. Castro...he is hilarious! He's young, hip, fashionable and of course, skilled in what he does. I felt comfortable with him right away. He was able to construct a temporary crown for me and was kind enough to trim my other crown down. He is a perfectionist. His assistant, Star, was also very kind. She kept me entertained while assisting Dr. Castro. You could tell his team is close-knit. If I weren't from out of town, he would be my dentist. The experience there was so amazing that I told my boyfriend to make an appointment asap! read more

Going to the dentist sucks. Root canals really suck. Paying out of pocket for a root canal DEFINITELY sucks. But this experience did NOT suck! I've never had a better experience at the dentist. For real. I prefer avoid the dentist whenever possible, but it all went so well that I apparently felt the need to write a Yelp review. They made me feel comfortable, which isn't easy for a queer with social anxiety and a fear of the dentist, so that speaks volumes to me. It was so great! read more

This is the best dentist office ever, the ladies at the front are super nice and welcoming. The doctors and their assistants are really nice and make you feel comfortable as they are working in your mouth. I highly recommend this office, at the end of your visit they give you a beautiful rose. read more

Love this office and the whole staff team. They are very polite & they make the evironment very comfortable to be in. You can tell they love where they're working and who they're working with which gives off a calming vibe. Dr. Castro may be one of the nicest dentists I have ever visited. Very soft spoken and does not intimidate so it helps calm the nerves. He does not proceed with a procedure unless his patients know what is going on. He explains what he sees in the x-ray photos which makes each visit educational as well. Highly recommended, wouldn't go anywhere else! read more

Phenomenal service with great and caring staff who go out of their way to serve their patients. They have lots of extra COVID steps to protect you and them and go out of your way to help you. They are super busy and make you feel like you are their only patient. Thank you Star and Dr. Alderfer for the great service. read more

The best service in dental work. They do the safest and most personalized service there any dentists in the area! Recommend highly highly! was with Western dental, and they gave me the worst service! read more

If I could 10 star this Doctor I would. Yes I am back at the dentist, getting my work done at a reasonable price. It was such a fun visit, yes I said fun. I will be here for a long time. The front and back office women are the best., love them all. This is really the best Dentist Office O hAve ever had the pleasure of calling my Dr. OFFICE. Thanks guys... read more

I want to preface this review to say that my family and I have been seeing Dr. Van Dyke for YEARS now. We knew him well before Dr. Castro joined the practice. We've only had positive experiences dealing with both Dr. Van Dyke and Dr. Castro and would recommend them as dentists to anyone in a heartbeat. The real problem that we've been dealing with when it comes to this office is Anne. Without beating around the bush: Anne can't bill insurance to save her life. For the past few weeks now we've been receiving bills for hundreds of dollars for services rendered at this office. The funny thing is we have not one, not two, BUT THREE insurances that Anne could bill in order to procure payment for said services. Has she contacted any of these insurances to do that? The short answer is no. We called into Dr. Castro/Dr. Van Dyke's office in order to speak with her about this outrageous bill, but we got this pretty lame excuse from her: "oh, I just started here a year ago and I haven't had time to process the payment. I've been so busy..." Ummm....excuse me? Last I checked, it's against the law to charge a patient for dental services if they have insurance to cover said services. That's the whole point of having insurance. Also, we've been going to this office for years without issue up until now, so what's the problem? Honestly, I empathize with Anne. I do. I've done medical billing for various offices before. I know from personal experience how much of a pain it is to deal with insurance companies. And we LOVE coming here for all of our dental needs because the staff is so welcoming, but we've been doing this whole "dance" with Anne for a few months now and it's starting to become tiresome and ridiculous. It doesn't take much to pick up the phone and verify insurance with an insurance company when a family has three to choose from. If this keeps happening it seems that, unfortunately, we'll be on the lookout for another dentist office. read more

Dr. Castro and his staff are amazing. I have been going to this office for over two years. Dr. Castro always makes sure I understand everything that needs to be done and why. He even explains things to my children to make them feel more comfortable. As soon as you walk into the office, you are greeted as you are part of the family and called into the back within minutes. I have called and needed urgent care and was seen within hours. The whole office goes out of there way for everything. I would high recommend Dr. Castro and his staff! read more

Best dentist experience ever!!!!!! The entire staff is awesome. Dr. Castro was funny and gentle. The ladies at the front (Ada, Kenoi, and Stephanie) were ALL very helpful! read more

It was my first visit at Dr. Ray Castro's office today and I would like to say thank you the entire office for being so helpful and friendly. I definitely felt welcome and appreciated as a new patient. Thank you Dr.Ray Castro for taking the time to addressed all my questions and concerns. I appreciate your time, knowledge and sense of humor. Extra star for the beautiful office and cleanliness. I am new in town and I think I found my new favorite family dental office in San Pablo. read more