Love this place so much! Always fresh and great service…read more Have been coming here for years!

I have mixed feelings. I used to enjoy a smoothie from OR but I agree with the reviews about the…read morepoor service times and staff being TOO "chill." Most visits take far too long, especially if there is more than one customer. The employees act as though they believe that the customers have unlimited time so they will chit chat or lallygag. This is a service based business so there needs to be a balance between "friendliness" and timeliness. I realize it's not a fast food joint but no one wants to wait 10-15 minutes for a smoothie or to simply pay for stocked items. This is the reason I don't shop here frequently anymore.

Tropical Smoothie Cafe in Huntley has become a regular stop for me, usually after making an Amazon…read morereturn at the neighboring UPS Store. Between that and the occasional random craving, I probably end up here 1-3 times a month, so I've gotten a pretty good feel for the place. The smoothies are obviously the main attraction and have always been consistently good, but their food is surprisingly solid too. The Thai Chicken Wrap is easily my favorite; fresh, flavorful, with a nice mix of textures, and substantial enough to make a meal out of it. Pair it with a smoothie and it makes for a pretty satisfying lunch without feeling like typical fast food. There's plenty of variety with the smoothies too, so while I have my favorites, I tend to bounce around the menu depending on what sounds good that day. Service is probably the weakest part of the experience, though I wouldn't call it bad. The staff tends to be more efficient than personable; you're not always getting the warmest interaction, but they work quickly enough and, most importantly, after plenty of visits they've been consistently accurate with my orders. The cafe itself is bright, casual, and generally clean, with a relaxed atmosphere that works whether you're grabbing something to go or sitting down for a quick lunch. After this many visits, Tropical Smoothie has proven to be a reliable stop. Good smoothies, surprisingly solid food, quick service, and that Thai Chicken Wrap keeps me coming back. Apparently returning something to Amazon has also become my excuse to grab a smoothie.

Only reason why I'm giving a 2-star rating, is because I thoroughly enjoy the smoothies, otherwise…read moreI would've given a 1 star or less, based mainly on the service I just experienced! I had placed an order for a pickup time at 8:50am, but I happened to get there 15 minutes early, based on past experience, I had thought that my order would've been completed. Unfortunately, such wasn't the case. The associate who is working this morning informed me that my order wasn't in their system, despite my receiving of a confirmation email. The associate then told me that I would have to come back & mentioned something about 10am. Why in the world would I go home just to return 2 1/2 hours later just for a smoothie?! I wound up cancelling my order, because I wasn't going to deal with the drama or the continued letdown from the associate working. I will return to have my smoothies, but I'm not going to order through the app if the orders aren't going to go through the system & the associate give me horrible customer experience.

Extremely slow and poor quality (product and customer service)…read more We've gone twice and have had the same results each time.

The manager or owner was constantly micromanaging the staff to the point where I felt bad for them,…read moreit's incredibly sad to see an employee trying there best only to be belittled. The smoothies are very ok, they are nothing special but of the few i tried were extremely grainy due to all the additives, the store is nice but they have very little seating.

I love this place so much, very nice service. The lines are sometimes long but the drinks are so…read moreworth it. I love how you can make whatever you want and get drinks depending on what you like. I love when they have music playing it just creates such a nice atmosphere. I do wish it was in a better place traffic wise, but overall I love it!

I had a disappointing experience. Instead of receiving the large hot chai I ordered, I received…read morecoffee. I don't drink coffee, so it was literally $7 down the drain. I didn't notice right away because I waited until I got to work to drink it which is 20 minutes away. Therefore, going back to have it remade was not an option. Also, I placed this as an "order ahead" option. When I got there, I was in the same line as I would be if I ordered it when I arrived. Ordering ahead doesn't make any sense if there isn't a separate line or place to pick up the order. I was in a car line of 10-15 cars and placing the order before I arrived didn't change that. I waited just as long as if I ordered in person. Either a park and pickup or a separate line for those that order ahead is needed to make this work. It's a flaw in the system. I emailed 7Brew immediately explaining what happened. They told me that I should try it right away next time and have it remade if it is wrong. That was the only solution they gave me. I asked for a refund, even a credit on the account on the app would have appeased me. Instead, they put the blame on me for not trying a hot drink the second I was handed it. Really disappointed in the corporate customer service. There are way too many other options than to give my business to a company that doesn't do the right thing.

Food and service are always top-notch. The manager, Nick,…read morekeeps his eye on the tables and checks to see if everything is OK at your table as far as the food and service

Food is excellent, hats off to the cooking staff! The service is top-notch; the waiters and…read morewaitresses take it to another level! and the ambience is just right!

This place has fantastic acai bowls!…read more One thing I would recommend and would love to see offered here is the option for a coconut base. But either way, the acai base tastes delicious!! Overall - clean and cute place, located in a great spot, nice workers, fast service and generous with their toppings! So glad you're located in this neighborhood!!

My daughter has been seeing all these influencers eating their açaí bowls and she had to try one…read more I didn't even know what one was, let alone that Blend existed. We came in and were greeted with warm smiles. There were so many options it was overwhelming to decide. The person working was polite and told us to take our time. If we didn't have somewhere to be, we would have loved to ask questions. We had to decide quickly, so my daughter picked the açaí bowl with bananas and strawberries. It was on the pricey side, I think around $8-9, but we figured it was worth it for the health benefits. The portion size made the cost seem more reasonable too! From order to delivery was less than 5 minutes and we were able to leave on time for our other commitment. Unfortunately, the açaí had a very unique flavor, and one my daughter was not a big fan of. I tried it and felt the same. She described it as tasting like chemicals, but I thought it must have been the natural after taste of the açaí berry. She ate the fresh fruit and add ins and begrudgingly scooped a little of the açaí in the process. I tried to eat what was left, but eventually had to let it go. All this said, we understand that açaí is probably just not our thing and based in the many options, we'll come back to try a smoothie or another healthy treat. So I highly recommend you check it out and perhaps ask for a sample to see if it is something you like. I don't know if that's an option here, but it seems like a place that would honor that.

It's fortunate to have multiple bubble tea options in this area. We found out that Presotea is the…read moresame owner from the previous tea franchise in this location... they were just looking for more product options and this franchise gave them what they were looking for. We had a mango tea, pineapple smoothie, and some red bean teas and they were all delicious. The price is a little high, but lower than the one down the street. One note is that my 6-year-old didn't like the "tea" flavor in her drink, so if you're buying for kids, stick to the smoothie varieties.

First time here. For some reason other bubble tea places just tasted better.. the tapioca balls…read morewere tooo chewy and not soft. The girls working there were nice and accommodating! They even let us try the custard balls when deciding what to order. It's a very spacious and clean spot!

This place is subtle and cute for a protein/nutrition shop. Great vibes all around. Percy was…read moreamazing and genuine and made sure the shake I picked lived up to the standards... AND IT DID!! I got the oatmeal cookie and it was so good (no weird protein aftertaste). It was gone before I got home bonus points for the tea being sweetened with stevia and just being health conscious with their products without giving up on the flavor.

I'll come here over a DQ any day, all day. Honestly even…read moreover a DD or Starbucks because you can get your coffee kick but WITH protein. As always. Amazing staff thst treats me like family. If you haven't been here, show up. Tons of drink choices you won't regret.

I was seeking a brunch spot in Crystal Lake. Apparently I had arrived during a busy time but found…read morea seat at the bar. A kind and caring waitress at the bar took good care of me and her other patrons. I had the kick of seeing some astonishing images of the Aurelia Boris on a gentleman's computer. He generously shared his experience with me. My quiche and coffee hit the spot on a cold wintry day. This is a great neighborly place to enjoy brunch. The employees appeared as if they were family interacting with patrons and themselves. Great added venue with heaters for outdoor and expanded seating.

So overpriced. I got a wrap a couple months ago. 16 dollars. The avocado was brown, the lettuce was…read morebrown. It tasted 3 days old. I get a smoothie now just wanting to try and it was 10 dollars for a 12 oz. It tastes like water. I can't taste any fruit. Just protein and ice chunks.

The biggest highlight was definitely their signature wood-fired coffee, which gives the drinks a…read moreunique flavor and sets them apart from your typical coffee shop. The Moon Milk adds a sweet, creamy touch that pairs really well with the coffee, though it can be a little on the sweeter side depending on your preference. The atmosphere is cozy and inviting, with a warm café feel that makes it a nice place to relax, catch up with friends, or get some work done. The space has a comfortable, laid-back vibe that fits the brand well. The drinks were well made and consistent, and I appreciated that they offer something a little different from the usual coffee options.

Really good latte, refreshers and gluten free cookies. Cool vibe and nice, chill atmosphere.read more