Only reason why I'm giving a 2-star rating, is because I thoroughly enjoy the smoothies, otherwise…read moreI would've given a 1 star or less, based mainly on the service I just experienced! I had placed an order for a pickup time at 8:50am, but I happened to get there 15 minutes early, based on past experience, I had thought that my order would've been completed. Unfortunately, such wasn't the case. The associate who is working this morning informed me that my order wasn't in their system, despite my receiving of a confirmation email. The associate then told me that I would have to come back & mentioned something about 10am. Why in the world would I go home just to return 2 1/2 hours later just for a smoothie?! I wound up cancelling my order, because I wasn't going to deal with the drama or the continued letdown from the associate working. I will return to have my smoothies, but I'm not going to order through the app if the orders aren't going to go through the system & the associate give me horrible customer experience.

Since the new owners took over a few years ago, this location has gone from disappointing to a…read morecomplete avoid. While the seating area is not dirty, the Customer service is completely lacking. They usually get the order wrong and never apologize to correct it. But last week, my wife and daughter got sick. In the bathroom for days. Let the health department know and not ever going back. FWIW

Extremely slow and poor quality (product and customer service)…read more We've gone twice and have had the same results each time.

The manager or owner was constantly micromanaging the staff to the point where I felt bad for them,…read moreit's incredibly sad to see an employee trying there best only to be belittled. The smoothies are very ok, they are nothing special but of the few i tried were extremely grainy due to all the additives, the store is nice but they have very little seating.

Family of four has stopped here several times. We always get something different and we try each…read moreother's drinks. Every single drink we have purchase has been great. I cannot finish a coffee in one day so I toss it in the fridge and drink it the next day; it's always just as good as day one. Service is always amazing. Go there expecting to sit for a few minutes but believe me, it is well worth the wait. Actually, if you go around 2:30 on a weekday, the wait isn't long at all. Looking forward to trying more drinks!

Although the lines are long (my only complaint), I have no issues with this location. Yes you have…read moreto wait in line for a bit. If you're that impatient go someplace else. I like the fact that i can get all kinds of different drinks that don't cost outrageous prices. I've had the pink mermaid, and my daughter had the banana bread ice coffee on our last trip. Both were great! These kids are doing the best they can considering the long lines and are always friendly. I can do without the loud music playing outside while I wait in line but I'll get over that trivial issue.

The food here is great. Although it gets crowded, it's easy to navigate to a table or booth, for…read morepeople with walkers. The staff is friendly and attentive. I love eating here or doing a pick up order.

They have a nice selection of food. Unfortunately it ordered the "Stuffed Potato Pancakes", the…read moreoutside pancakes were almost burnt. I had to scrape the potato pancakes off and only eat the middle part. Disappointed that No. 1, the cook would be okay to serve there dish, No. 2, the waitress should have questioned the quality of this dish.

This is my favorite place to go to for Acaí, the base on its own is amazing and there's no other…read moreplace that compares to them! The service is always a 10/10 and they are quick. The store is always clean and stocked. I recommend to everyone how amazing their Acai is, I wish I could take a bucket of the base acai home LOL

This place has fantastic acai bowls!…read more One thing I would recommend and would love to see offered here is the option for a coconut base. But either way, the acai base tastes delicious!! Overall - clean and cute place, located in a great spot, nice workers, fast service and generous with their toppings! So glad you're located in this neighborhood!!

It's fortunate to have multiple bubble tea options in this area. We found out that Presotea is the…read moresame owner from the previous tea franchise in this location... they were just looking for more product options and this franchise gave them what they were looking for. We had a mango tea, pineapple smoothie, and some red bean teas and they were all delicious. The price is a little high, but lower than the one down the street. One note is that my 6-year-old didn't like the "tea" flavor in her drink, so if you're buying for kids, stick to the smoothie varieties.

First time here. For some reason other bubble tea places just tasted better.. the tapioca balls…read morewere tooo chewy and not soft. The girls working there were nice and accommodating! They even let us try the custard balls when deciding what to order. It's a very spacious and clean spot!

This place is subtle and cute for a protein/nutrition shop. Great vibes all around. Percy was…read moreamazing and genuine and made sure the shake I picked lived up to the standards... AND IT DID!! I got the oatmeal cookie and it was so good (no weird protein aftertaste). It was gone before I got home bonus points for the tea being sweetened with stevia and just being health conscious with their products without giving up on the flavor.

I'll come here over a DQ any day, all day. Honestly even…read moreover a DD or Starbucks because you can get your coffee kick but WITH protein. As always. Amazing staff thst treats me like family. If you haven't been here, show up. Tons of drink choices you won't regret.

I was seeking a brunch spot in Crystal Lake. Apparently I had arrived during a busy time but found…read morea seat at the bar. A kind and caring waitress at the bar took good care of me and her other patrons. I had the kick of seeing some astonishing images of the Aurelia Boris on a gentleman's computer. He generously shared his experience with me. My quiche and coffee hit the spot on a cold wintry day. This is a great neighborly place to enjoy brunch. The employees appeared as if they were family interacting with patrons and themselves. Great added venue with heaters for outdoor and expanded seating.

So overpriced. I got a wrap a couple months ago. 16 dollars. The avocado was brown, the lettuce was…read morebrown. It tasted 3 days old. I get a smoothie now just wanting to try and it was 10 dollars for a 12 oz. It tastes like water. I can't taste any fruit. Just protein and ice chunks.