Do not use this cleaners it is horrible. I took them brand new clothes and they came out looking…read morelike I took them. And my jacket look like I had wore it 5 times washed it over and over. They would not refund my money back. DO NOT USE THEM!!

There are three critical criteria for an excellent dry cleaner:…read more 1) Easy to find and access 2) Compatible hours 3) Stellar value for exceptional service San Juan Cleaners fit the bill. Add that they are friendly and have customer service that is the model to get and keep customers. I recommend them without reservation.

Great service, fast turnaround, & at a reasonable price - but Tommy and his staff are the main…read morereason I'll keep coming back. They've turned something typically transactional into relational; great people all around!

They are the best of the best. Family owned, friendly, knowledgeable, and meticulous down to every…read moredetail. Been using them for over 28 years. This family would literally give you the shirts off of their backs!Alterations, wedding gowns, anything you can think of that needs expert cleaning....please support this terrific family. Drop off your cleaning and leave with a smile!!!

I have been going to Herman Jackson's for cleaning and hemming for many years. They always do a…read moregreat job in the time frame that I need it done. The staff knows me by name and is always courteous. I recently had a formal dress altered there and it turned out great. I will definitely utilize the alteration services more in the future. This is our family's go to dry cleaner.

Recently utilized Herman Jackson's cleaners to get some coats, shirts and pants done for a pending…read moreevent. Excellent job done with the actual dry cleaning. The staff was polite and attentive upon drop off and pick up. The cost for the 4 items I dropped off actually ended up being fairly reasonable as well. I was just a bit concerned about that as I wasn't told upon dropping them off. I was given the option of how quickly these needed to be turned around. Overall a very good experience. Nothing to do with Herman Jackson's, but parking is always an adventure in San Marco and it would be nice if they had their own parking. It would also be nice to have an idea of what the cost was going to be before leaving the drop off but the fact that it was reasonable more than made up for that. Great place to use of you need a dry cleaner in Jacksonville. I recommend you give them a try.

Had a pair of shoes cleaned. So clean, like they were store-bought all over again and for a good…read moreprice. Will DEFINITELY use again.

They were the first to respond to my online request. Alterations were done and ready the next day…read more Very satisfied.

The service is AMAZING and quality of the cleaning is superb! I've used several cleaners in the…read morearea and nothing compare to I&C. I had a dress with an impossible stain that they put the work in to get out. So very appreciative of their extra attention.

We appreciate their services for household items and clothing.. We have the down comforters…read morecleaned at the end of winter and they are packaged for storage until next winter. They worked with me to clean my quilted wall hangings. Made suggestions as to the type of cleaning and they were returned clean and with all colors intact. The prices were reasonable. They do a terrific job on clothes as well .

The WORST dry cleaner I have ever used…read more I now have two garments that have been destroyed by this facility and an item that is permanently damaged. A black taffeta skirt that was shrunk and discolored- I unfortunately do not have a photo to share of it. A pair of silk Johnny Was pants - the back seam is now split and the ties that were on the front of the garment appear to have been cut off or ripped off. A linen blouse that now has a stain down the front that was not there prior to taking it to the cleaner. In addition to the damage to my clothing, the customer service I have received there has been less than desirable. I was never made aware of any of the damage that was done to my items upon pick up- it was always left as an unhappy surprise for me to find after returning home. Items are seldom ready when they are promised to be. On more than three occasions, employees have been standing out front on their phones only to tell me after returning inside as I wait at the register that items aren't ready because they are short staffed.

Well, everything could improve. This is no longer a "neighborhood" business. Dave and Cindy sold…read morelast year and it's only gotten worse the longer the new owners are in control. They don't have things done when promised -- once causing a large expense to buy another shirt at the last minute for a Christmas musical. Alteration (hemming) prices have more than doubled and they don't do what you request. I took in 3 shirts and 1 pair of pants to be laundered. When the woman at the counter said $26+, I was shocked. How much do you charge per shirt now? I never got a specific answer but was told they do not wash that brand of shirt. That was a completely false statement. In the past they certainly have because at least 90% of my husband's dress shirts are the same brand. A business should not dry clean without asking me when I take shirts in to be laundered. They are my clothes and a cleaners should wash & starch per my wishes. There are too many other cleaners to put up with rude clerks and poor service. I hate leaving a negative review, but just so sad that we've lost great owners and a quality neighborhood business.

Years and years and years of consistent great service and dry cleaning week after week.read more

They did a fantastic job! I needed suits to be dry cleaned and ready on time (three days after drop…read moreoff) due to a trial the following Monday. They really came through. All of the clothes look perfect, and they even fixed a loose button on one of the pants. They're very nice people as well. It's hard to find a reliable dry cleaner, and this business has always been great for me.

Not only do you get absolute quality in a timely manner, the owner is an absolute joy. She shows…read moreher passion in every piece she does. I highly recommend just stopping and saying hello.

They did a great job! Fast and simple. Will definitely be back for more alterations! Great for…read moremilitary and police!

I had two dress with pockets ,one dress shirt, one blouse and two pair of pants just to paint the…read morepicture for you. The dress pockets were balled up and the dress wasn't pressed well, the pants weren't pressed well either . My husband was disappointed in his shirt. I've never sent something to the cleaners and have to iron it once I got it home. I will never use this Cleaners again.

Okay. So I waited to get my clothing back from them before reviewing. I noticed them because I…read moreremembered seeing them when we visit Miya Sushi which is right next door. It's in a convenient spot that I pass daily. I dropped off some long overdue dry cleaning Monday morning. Men's dress shirts and slacks. Some of which were from my sister, who has a puppy that sheds. The lady greeted me right away and added my info into the system because this was my first time here. She gave me a slip/ reciept and said they would be ready Wednesday AM. Not a problem because I didn't need them right away. So I didn't get around to picking them up until Wednesday PM. She checked my reciept and pulled out all of the items. She wrapped them in plastic wrap for the transport home. She pulled one of the shirts and mentioned a stain on the arm. I had forgotten all about it. She asked if I would like it cleaned again. I declined because I remembered it was red fabric paint that my nephew had gotten onto my son's sleeve by accident. I gotten most of it off but fabric dye is tricky. That's probably not coming out ever. I paid my bill and headed to my husband who needed a shirt. He grabbed his white shirt that he had forgotten to mention he spilled coffee on. Which was still visible. I guess she overlooked that one because I would have had them reclean that one. I didn't notice until I got home that the dark shirts from my sister still had puppy fur on them. I used a fabric brush to clean that up. Overall, I am okay with the work. I would have liked a little more effort on their part even if they would have added more $ to the end bill. (I usually go to another dry cleaner but they are out of the way- they always took care of things that I might have forgotten to mention before. They would even call if they felt extra services needed to be done.) I have a few more things I need cleaned but I am on the fence if I should return here or go oit of my way to the other place.

I have used s services a couple times and it has been wonderful.No complaints always a pleasure to…read morespeak with him.Very professional and friendly

I had vintage jacket with surgeons cuffs that needed to have the sleeves shortened,Mariano was the…read moreonly one who could do this.Great work on my blazer,looks like it was custom made just for me,Thanks Mariano.