Great prices, Good Quality, Swift Service & Never had a Problem! Tell them Ron sent you cause I'll…read morebe there tomorrow!

NOO! The manager "George" here is awful, his employees agreed. My 160$ pants were somehow ruined. I…read morewas given the phone to speak to him and he was incredibly defensive, blamed me, and wouldn't let me speak. Do not come here.

Recently utilized Herman Jackson's cleaners to get some coats, shirts and pants done for a pending…read moreevent. Excellent job done with the actual dry cleaning. The staff was polite and attentive upon drop off and pick up. The cost for the 4 items I dropped off actually ended up being fairly reasonable as well. I was just a bit concerned about that as I wasn't told upon dropping them off. I was given the option of how quickly these needed to be turned around. Overall a very good experience. Nothing to do with Herman Jackson's, but parking is always an adventure in San Marco and it would be nice if they had their own parking. It would also be nice to have an idea of what the cost was going to be before leaving the drop off but the fact that it was reasonable more than made up for that. Great place to use of you need a dry cleaner in Jacksonville. I recommend you give them a try.

They always do an amazing job! Dropped off a suit to be cleaned on a Monday and had it ready before…read morethe weekend for me!

I dropped off $65 worth of dry cleaning, including my military uniform, with a clear pickup date…read moreand time. When I arrived as scheduled, I was first told it would be an hour late, then informed it wouldn't be available until the next day -- no explanation, no apology. The staff, particularly the front desk employee (whose name began with "D"), was rude and dismissive. I was then told I could go pick it up myself from the plant where they outsource the cleaning -- a 25-minute drive each way. I ended up spending an hour driving to retrieve my own order, and when I asked the owner for a reasonable price adjustment for the inconvenience, he refused, stating he couldn't give it to me "for free" -- even though I never asked for that. He eventually offered a $15 credit for my next visit but made no apology and showed no concern for the inconvenience caused. I paid the full price, received poor service, and was treated with indifference. There was a complete lack of professionalism, accountability, or basic customer courtesy. I would not trust this business again -- especially if your items are time-sensitive or important.

This place was really disappointing. I came here looking for alterations as a complete huge glass…read morepanel advertised. I went in and the gal who greeted me initially thought I was coming for cleaning and when I explained I needed alterations she became rude and pointed to a small hand written sign near the top of the door stating they aren't doing alterations anymore. This sign was way above my 5' tall head so I didn't see it. I don't get why she had to be so rude when a simple 'I'm sorry we're not doing alterations anymore but you can take your items here's or something wasn't an option.

Read the reviews and it seems like people either love or hate this dry cleaners. I gave it a three…read morestar because I did not actually have anything dry cleaned. I was going to have an item cleaned but when I got there on July 3rd there was a sign stating they were closed until July 7th for the 4th of July. I went to another dry cleaners that was opened and only closed on the actual 4th of July.

Awesome customer service from the owner. My Mom raves about his service as well as my brother. Our…read moreclothes are always right.

Great dry cleaning and tailoring service, with wonderful customer service by their friendly owners.read more

Would definitely use again in a heartbeat!!! I had around 25 table linens and over 100 satin…read morenapkins that I needed pressed for my wedding. They worked with my timeline and addressed my concern of paying to still have wrinkles from folding - something nobody else could do (I went to about 6 other local shops). They also gave me an amazing deal for everything they were going to do. It was more than a great value! I just picked them up and they are PERFECT!!! The team worked overnight to get them finished before the hurricane without compromising on great quality! You can tell they really care about their customers!!!

I was looking for a facility that could accommodate the requirements for a military uniform. I…read moredropped off my dress blues and they were cleaned and pressed as well as you would expect from the Navy base. For pleased for $7

Love the quality of services they provide. I would recommend them to anyone. Plus they have a great…read moreturnaround. I don't have to wait long and they notify me when my clothes are ready.

Called on a Thursday morning to ask about 1-day service because of a last minute formal attire…read moregathering - told me no problem! Come on in and we'll take care of it. Would be ready for pick up on Friday at 2. Arrived Friday at 2, my husband's suit was perfect and ready to be worn. Service is kind, clearly outlined and quick! In addition to dry cleaning, they offer alterations as well! This will be our go-to spot now :)

Accommodating and good service! They didn't charge me when an old pair of pants was coming apart…read more Very courteous.

Did they dry clean my clothes? Yes... But here's the catch. They have to send them out, so if…read moreyou're looking for a quick turn around, this isn't the place. One of my suit jackets I got back, when I went to put it on I noticed color differences and spotting... Things that were not there before I brought the jacket in for cleaning. I paid almost $10 an item, so I'm not sure that's a great price for shoddy work.

The owners were very sweet and very helpful with taking my items and cleaning them so well!! They…read moreeven honored there-ticket price as it came out to be a bit more. That was very generous of them. Definitely would be back !!