warning to all Affiliates this company does not known what one hand with the other. Gave the a…read moreQuote for and suv and a sprinter. everything was lock. had the deposit moved all of my ride around for that day.Not even 48 hour later they cancel.did not pay us for the cancellation fee.Do not even offer the company does not care. DO NOT WORK WITH THIS COMPANY

Beware - Bait and switch and dishonest VIP account manager at Zbest Limousines…read more I wanted a limo so I contacted Zbest Worldwide. Bill Milleker (VIP acc mgr) sent an email that contained the pricing for the Limo bus, Executive bus and a Shuttle bus. We agreed on the most expensive one - Limo bus. A day before the event we received a confirmation text. The day of the event (Saturday) the driver showed up with the Executive bus, not the one we ordered or put a payment on. He said the A/C was broken on the one we wanted. On Monday I talked to Bill and asked him about the bait and switch. He said the A/C was broken. I told him we did not receive a call giving us an opportunity to change our choice of bus. He said that was an error on their part, apologized. and said a call should have taken place. I told him I did not get the experience I wanted, the Limo bus I was told I would get, and I was upset. He said the A/C was broken and I told him that's not my problem - it was theirs. He said that we used the Executive bus for an extra 3 hours and he would not charge us for the 3 hours to make up for the wrong bus and no call. I asked him if he though I was an idiot. I used his email on the pricing and explained that he was trying to get me to pay more for the Executive bus (that he sent) than it would have cost if I had ordered it and used it for the extra 3 hours. My original payment for the Limo bus was more than the total would be for the executive bus plus 3 extra hours. At this point his whole demeanor changed and asked what I wanted to make it right. Think about that for a minute. He was trying to make more money on me after they sent me the wrong bus. Is that their business plan? It makes me wonder if the A/C was broken after all. Is this their way of double-booking limos then overcharging customers for the switched Limo bus? I invite anyone who has had this happen to them to post your remarks. This will call them out for dishonest practices and warn future customers. And used car salesmen have a bad rap.

I hired Maryland Black Car to take my family to DC for the day. The company gets 5 stars! The…read moreEscalade that picked us up was a newer model, one year old. The driver was punctual. He dressed well. He was a safe driver. His car was clean. And he dropped us off and picked us up at the front door of each stop. He communicated with us via text and replied promptly when I asked him when to pick us up from each stop. I would definitely book with MD Black Car again.

I would rate 1.5 ... I requested a round trip transfer for my family. I booked 3 weeks in advance…read moreand planned the timing perfectly to avoid traffic. I was quoted $445 for 84 miles and 2 hours round trip. The total trip ended up being 68 minutes. I received a confirmation 1 day before my event despite booking on time. Also the driver told us he refused to pick us up at the second location due to traffic and we would have to walk 0.7 miles to an alternate location. I planned the trip perfectly to avoid traffic and the driver ended up driving to the location and still making us walk... after paying almost $500 for two 35 minute rides, the level of service was 1 out of 5. The driver was also rude. No accommodating attitude barley saying good morning. I should have used uber black or z limo.

I recently booked with Culdesac Chauffeur and was so pleased with my experience…read more I had not seen my sister since pre-pandemic. Once everyone in my family was fully vaccinated, we began to plan the long awaited reunion. Since I wasn't entirely sure of her schedule, I wasn't able to book until the day before we needed the driver so I was very happy that Culdesac was able to accommodate. From my initial phone inquiry until our drop off, every interaction with the business was professional. During my first phone call, I was able to book a driver for 5 hours to take us to a winery in Virginia. The winery is located over an hour away, so it was nice to be able to relax and not worry about driving. Everything was pretty seamless. Our driver (Rachid) was so professional and even arrived a few minutes early. He was a safe driver, kind and accommodating despite the non-stop storytelling and giggling between me, my sister and a childhood friend throughout the entire ride. Their pricing was upfront and pretty in line with quotes that I received from other businesses as well (and pricing was pretty transparent which I appreciate!) Thank you Culdesac for helping us make a very special weekend, safe and stress free.

A group of us was visiting Washington, DC for a hockey road trip…read more Two months prior to my trip, I emailed Culdesac, along with 2 other competitors for a price quote. Culdesac not only contacted me the same day, but they were the only ones who provided me with any form of communication, and I've yet to hear back from the other 2 companies. That alone catapulted Culdesac to 5 star status in my book! I had 11 people in my group and was suggested a 14 passenger Mercedes Sprint Van, picking up from IAD to downtown Washington for $275, which included tax and gratuity. I believe I spoke to Sammy, who was very helpful and friendly. Fast forward to February... The day before our trip, Sammy called me to reconfirm, and sent me our driver's name and number. A hiccup happened to our trip, and I sent Derek a text to come to the airport earlier than we agreed upon. Culdesac called to verify we needed an earlier pickup, Derek kept me in the loop of his transit time, and he came to the spot we told him we were at. Super professional! We decided to use Culdesac to take us back to the airport. Again the day before, I got a call and email reconfirming my pickup at 1:30 pm. We were told that Derek was going to take us back, but unfortunately a hiccup occured where his appointment was going to run over, so Derek texted me that someone else will pick us up, and not to worry. A few minutes after the text, Culdesac called me to say Derek was being replaced by Sam, and they texted me his number. Sam arrived at 1:15 in a 20 passenger van, just as nice as the Mercedes Sprinter, and even newer! It was also handicapped accessible, which was a good thing to remember if someone was disabled. He was just as courteous and got us to the airport safely and quickly. I honestly believe this company deserves 5 stars. They were professional, easy to get a hold of via email and phone, and communicated with me from start to finish. They charged my card after the service was completed, and the tip and tax was included in the fee. I would gladly use them again if I am back in the DC area.

If you're seeking exceptional customer service with dependability, Next Destination is your final…read moredestination! From sending the inquiry to booking to pick up to returning back home, the experience was amazing. They stay in constant communication with you to ensure they are meeting your service expectations. I highly recommend Next Destination for your transportation needs - no matter how big or small.

In response to Marion's comment below, any claims of a partial refund are entirely unsubstantiated…read moreat this time. The credit was absolutely refused, given your lack of understanding and inability to resolve a simple issue within 20 minutes of phone time. Yikes! -- After 2 positive experiences, things unfortunately took a negative turn with Next Destination Transportation. The owner, admittedly, is underway in a busy season and sent zero text messages (as he has done in the past) to confirm a scheduled pick-up. Miscommunication on both ends perhaps and the terms and conditions are spelled out on the website but it seems he picks and chooses when he wants to follow them. In the spirit of fairness, the cars have been clean and the drivers have been professional...until now. What I won't do is stay on the phone for 20 minutes repeating myself. I simply encourage all of you to get confirmation by phone, email, AND text if you don't want your full payment to be a donation to the business. =)

We needed a large vehicle to carry a large number of wedding guests from the Federal Hill venue to…read morea dive bar in Fells Point for the after-party. Rez from Zulk showed up on time and waited while guests straggled onto his vehicle, then headed out. Then (for no additional charge) he returned for a second load of people who didn't make the first trip. We were so impressed with his patience and professionalism. He really helped make our daughter's wedding wonderful. Zulk is a local Baltimore business and not a price-gouger like other transportation companies we looked at. You really cannot go wrong with them!

I highly recommend this transportation services. Our driver was professional, courteous, friendly…read moreand on time. The ride was so smooth and we got to our destination safely and in no time. So much fun. The quality of service is outstanding.

Dispatcher was not helpful and rushed me. Not friendly at night closer to 9pm when I calledread more

excellent company serving Montgomery County, not all cab companies, accept call n ride card, but…read moreorange taxi does.

We hired Premier Private Car Service for transportation to the Georgetown area of Washington, DC on…read morea Friday evening. Robert arrived early and was very professional-- courteous and considerate. He did an excellent job of driving through DC rush hour traffic to get us to our destination in plenty of time for our plans. I'll definitely think of Premier Private the next time I would like to hire a car service.

Robert and Company provide the ultimate in a concierge private car service. Attention to detail,…read moreprompt service, and care, are what this company is about. We have used them a few times and will continue to do so. I totally recommend Premier car service.

Very reliable and clean cars. Drivers are very professional. I have used them for personal use…read moreand for my executives at work.

We have used Columbia Taxi for several years and, for the most part, have been satisfied with their…read moreservice (a couple bumps in the road, but nothing that would have caused us to look elsewhere UNTIL THIS MORNING!!). We booked a pick-up online (their preferred method) for 6:30am, headed to the airport to catch an 8:15 flight. We received a confirmation e-mail. 6:30 came and went ... no limo! We called, got voicemail ... texted, no response! We finally threw our luggage into our car and raced to the airport. We made it just in the nick of time but only because everything came together just right. We came dangerously close to missing our flight! We left several messages on Columbia Taxi's voicemail ... nearly 12 hours later we have not heard a word from them! I can only assume that they have all the business they need and aren't concerned about losing loyal customers!