If you're seeking exceptional customer service with dependability, Next Destination is your final…read moredestination! From sending the inquiry to booking to pick up to returning back home, the experience was amazing. They stay in constant communication with you to ensure they are meeting your service expectations. I highly recommend Next Destination for your transportation needs - no matter how big or small.

In response to Marion's comment below, any claims of a partial refund are entirely unsubstantiated…read moreat this time. The credit was absolutely refused, given your lack of understanding and inability to resolve a simple issue within 20 minutes of phone time. Yikes! -- After 2 positive experiences, things unfortunately took a negative turn with Next Destination Transportation. The owner, admittedly, is underway in a busy season and sent zero text messages (as he has done in the past) to confirm a scheduled pick-up. Miscommunication on both ends perhaps and the terms and conditions are spelled out on the website but it seems he picks and chooses when he wants to follow them. In the spirit of fairness, the cars have been clean and the drivers have been professional...until now. What I won't do is stay on the phone for 20 minutes repeating myself. I simply encourage all of you to get confirmation by phone, email, AND text if you don't want your full payment to be a donation to the business. =)

I needed a driving service for an upcoming surgery, and found Brian on Yelp. So glad I did - he was…read morevery communicative when scheduling times for my surgery drop off and pickup. He was prompt. And he was even kind enough to help me walk up the stairs to my front door after my medical procedure. I highly recommend Brian, and will definitely reach out again for future service. Thanks!!

Awesome person and driver. He is prompt, kind, and affordable. The vehicle is very spacious and…read moreclean. A+ for me.

Great experience with Parker Transportation booking car for my parents for flight. They were kind,…read morepunctual, and reliable. My father has mobility issues and they called me in advance to discuss transportation arrangements to make sure that any mobility limitations would be addressed for the ride. They were extremely easy to work with and my parents were impressed with how kind and caring Mr. Kevin was. We definitely will book with them again!

Kevin and Wayne are in a class all by themselves. They were SO flexible and patient and…read moreaccommodating for our week long visit with travelers from West Africa. They never complained, were fine with all of our last minute changes, and did everything with a smile on their face. This was my first experience with them and I couldn't be more thrilled. They are extremely easy to work with and I highly recommend them.

My husband and I just started using Charm City Connections on a recommendation from my daughter…read more We are very impressed with this company. The driver was on time and very professional. We are definitely using them again.

I use Charm City Connections for our business training events in Towson, MD. They are great to work…read morewith from upfront planning and there professional service and always on time. Highly recommended.

Sean was our driver tonight. Clean large comfy SUV. Made…read moremultiple stops without question. Let my guests DJ and ride comfortably and next thing we knew. We were there. Which is the goal. Thank you. Highly recommend.

What a disappointment. Booked car service to pick up my wife at BWI for a late evening arrival…read more She was traveling alone from the west coast to visit her mother for Mother's Day. I felt safer using a dedicated car service since the better services offer to meet clients inside the airport at baggage claim. The service offered the driver to meet at the baggage claim which I selected during the booking. The driver never showed up inside (deduct one star) which created unnecessary stress for the both of us. Attempts to contact the dispatch resulted in a voice recording with a full mailbox (deduct another star). Other services typically send an email the day of transport with driver contact information. Discreet Limos did not (deduct another star). My frustrated wife went out to meet the Uber she hailed since she assumed the service was a no show, and the Discreet Limo driver was outside and through chance asked my wife if she was waiting for a car. In the end, she got the ride after cancelling the Uber thoroughly by chance. The driver claims to have texted my wife which she did not receive and he never followed up with a phone call / voice message which could have avoided the mix up. The driver also claims that he was never instructed to meet inside BWI by the baggage claim. I chose this service based on prior reviews but the service my wife got was a classic over promise under deliver.

Easy to book online and to answer questions via phone. Driver was safe , prompt and courteous…read more Vehicle was clean. Great option for transportation in an area where other options may be limited particularly early in the morning. Trip was from Chesapeake Beach to Baltimore's airport. I appreciated the text updates as well.

Everything went fine. On time. Clean car. Easy contact and communications. Knowledgeable driver…read more Will use again.

Amazing experience with Black Car Service. I had a last minute request that the team was able to…read moreaccommodate. Ali is wonderful and the service was extremely professional. If you need dependable and outstanding service, look no further than Black Car Service.

Always on time; always professional. Simply great people to work with. They help us in Reston,…read moreVienna, and Fairfax.

We needed a large vehicle to carry a large number of wedding guests from the Federal Hill venue to…read morea dive bar in Fells Point for the after-party. Rez from Zulk showed up on time and waited while guests straggled onto his vehicle, then headed out. Then (for no additional charge) he returned for a second load of people who didn't make the first trip. We were so impressed with his patience and professionalism. He really helped make our daughter's wedding wonderful. Zulk is a local Baltimore business and not a price-gouger like other transportation companies we looked at. You really cannot go wrong with them!

I highly recommend this transportation services. Our driver was professional, courteous, friendly…read moreand on time. The ride was so smooth and we got to our destination safely and in no time. So much fun. The quality of service is outstanding.