THIS IS NOT THE PLACE FOR YOU IF YOU LIKE AMZAZING CUSTOMER SERVICE, TO FEEL VALUED AND APPRECIATED, OR IF YOU WANT TO FEEL COMPLETELY PAMPERED/RELAXED!!!!
We arrived at 6pm (1.5 hours before "closing time") and chose the deluxe pedicure, a $41 service, that lasts approximately 50 minutes according to their selection menu. Afterwards, my sister asked for a basic manicure and the lady tried to convince her to get gel overlay. After she begins the manicure, another lady comes over and asks her to go ahead and pay. She stated they preferred cash. All other employees were busy closing the place down including turning off nearly all the lights, even the music. The lady worked at a swift pace and told my sister, "I don't like to go home late. I've been here all day." We were very confused. It wasn't even closing time yet! AND she had wanted my sister to get gel which obvioulsy is much more in depth and time consuming. She hurridly finishes a sloppy manicure and immediately starts packing her stuff, putting on her jacket, and standing over the table with her bag on her shoulder. She mind as well said, "Get out! I'm ready to go home." We were so shocked by her behavior that we were almost speechless. Maybe she should have said that ahead of time or warned us, "Hey, I'm going to do a half ass job on your nails because I don't want to be here and you have already paid and tipped me." I confonted her but she insisted "It's okay!" Obviously she doesn't speak English. We called her out on her extremely rude, and poor customer service but that was a waste of time as well. She either didn't understand or pretended not to. To say this was a disappointing experience would be an understatement! If you dare go, make sure it's in the morning so they have all day and you don't pay them first. You'll just be asking for a shitty job! read more