I come here always for my pedicures and have a good experience . Not sure what happened this past…read morevisit. Shortest pedicure I've ever had and there were only 3 customers so it wasn't crowded . No foot massage or leg massage. Literally just cut my toenails and polished them. Definitely off their typical service this visit. And now my heels are all cracked less than 4 days later. I don't ever have cracked heels even without regular pedicures Hopefully this was a one off.

Ivy did a fantastic job. It was very clear that she cared about the quality of her work, and was…read morewilling to spend extra time and effort to do a great job. She gave me some of the best nails I have ever had, and had a great attention to detail. The staff overall is very friendly and like to joke with you. They will welcome you like they have known you for years even when it is your first time in.

I am so grateful to have found Le and Kevin after trying so many other salons and being…read moredisappointed. They do an excellent job every single time and are incredibly easy to work with a friendly. It is also much more relaxing than the chaos of your standard nail salon. Couldn't recommend them more!

Beautiful nails! Pedicures are wonderful! So relaxing! So many colors I have trouble deciding.read more

I've been here twice now. After my first trip, I was not impressed. I'm glad I gave it a second…read morechance. The first technician rushed through the service and I was in the chair and out again before everyone that was sitting around me (that had been seated before me) was done. I also tried to use the restroom on my first trip but the bathroom was dirty and someone had left "a deposit" that was unflushable. My friend came to town for a visit and I knew they had a ton of chairs so we probably wouldn't have to wait long so I tried again. We only had to wait about 5 minutes for us to be seated together. The bathroom was clean this time. My technician was Ann and she was fantastic. She went above and beyond to make sure my pedicure was thorough and precise. My tootsies have never looked so refreshed! I will definitely be making appointments with her from now on. The basic pedicure is $28 but I upgraded to the Lavender Spa Pedicure. At $35 I feel it's worth the extra money. You get a lavender scrub, hot towel wrap, and a hot stone leg massage. I'm sure there are other wonderful technicians at Serenity. If you aren't willing to take a chance then ask for Ann and treat yourself to a lavender spa pedi.

Lady was rude and didn't listen to what i wanted. She was very rough with my nails and kept…read morescratching my finger with the nail drill. Also applied the acrylic stuff on my cuticle. Will definitely never go there again.

Been coming for a year straight. The best in the business. Nails, massages and the head spa is a…read morelife changer! They make me feel like a princess They care about their customers and it really shows.

Great little place! Jade always does a wonderful job on my nails and is very precise. The parking…read morelot is small so be careful.

My co-worker recommended this place. We've been in the upstate for 10+ years, this is the first…read morenail salon I've actually liked. Jay did a fantastic job!! My toes and feet look and feel amazing. Sue did my husbands pedicure and was also amazing. We have after 10+ years found our go to spot for pedicures!!

I arrived in Simpsonville SC yesterday to visit family. No one recommended this place, but in the…read morepast my sister and Neice had gone here, so I stopped in.... There were a few people in there but I was able to be seen immediately on a Friday afternoon(5pm ish). That was a red flag right there. A male greeted me and invited me to the bowl for my pedicure. Me thinking... oh it's a male I will make sure he focus more on my callous heels ( embarrassing but true- I hate my heels- they're not ugh bad, but they need the pedicure once a month) Well, the make was HORRIBLE! 1. The shape of my toenails are slanted. 2. My heels still feel rough! 3. Pedicure water was lukewarm I did not have the time to complain, I had plans with my family that evening. But...I will NEVER go bac

Past flight attendant ! Been getting my nails done for years , just moved to this area weeks ago '…read morewent in with broken nail meet with barely speaking English refused to fix a nail ! Then they all start staring' showed her the color still refused . Have been going to Mimosa Nail in Greenville , guess I will drive an extra 30 mins to be treated like a human ! They should be ashamed ! !

My mom and I came here twice to get regular polish pedicures. After the second visit, both of us…read morenoticed that some of the polish on our toes had smeared off. We had let our nails dry for 30-45 minutes in the salon and approximately four hours afterwards by running errands in sandals. We remembered from the first time we visited this business that the SAME problem had happened before, but we thought that it was our fault for not letting the polish dry long enough (~30 mins). Noticing that the same problem happened again the second time, we called and asked to speak to the salon manager. We requested a refund for our most recent visit because, in total over 4 visits, we have paid $180 + tip for four separate pedicures which have all been a complete waste of money. We were told that no refunds are offered, including partial refunds, and that our only option was to return for more polish, which is too inconvenient for us due to drive time. Our suspicion is that this nail salon tries to pass off gel polish without the UV light as " regular polish". They told us on the phone that they have consistent problems with their regular polish never drying. Apparently, only the manager, Angie, knows how to correctly apply regular nail polish per our conversation. I do NOT recommend this nail salon.

What a great place to enjoy a mani and pedi inside this salon! This is a private experience as they…read morehave two amazing technicians who can really focus on you and your individual needs. It is by appointment only so there is no wait and again a personalized experienced. It has two nail stations and two pedicure chairs. The pedicure chairs provide a lovely back and neck massage while your feet are being tended to. The color selection is great. They have gel, sns, acrylic and more. They can do nail designs and the latest trends. My mani and pedi came to $60 which for the quality I received is a wonderful price. My pedicure was really fabulous and done by Kevin. You start with a hot soak and then they take care of cuticle treatment and any callus you may have built up. You receive an amazing scrub to exfoliate which is followed by a mask and hot towel. All of this is applied with wonderful massage techniques. The same goes for my manicure experience. I couldn't be happier with the service and results received.

I got a mani-pedi with the not wax for your hands and feet and it was heaven! It was done in a…read moreprivate room and was so relaxing. I will return for another.

I was impressed with my first visit here. Hiland was very attentive to detail and didn't rush my…read morepedicure. The atmosphere in the salon is peaceful, and the massage chairs are nice and cushy. I did join their list to get 10% off my first visit but forgot to show the code, so be sure to do this if you go. Edit: I did realize after the fact that my heels are still pretty rough. Even after a "premium" pedicure.

Today was my first time visiting this salon. I rarely get my nails done -- usually only for special…read moreoccasions -- and this visit was in preparation for my engagement party, as I recently got engaged. I came in needing a refill on my acrylics and requested the same design I already had: a pink French tip. Unfortunately, this experience did not meet my expectations. While the nails look somewhat okay from a distance, they are not pink but nude and up close they're quite thick, uneven, bumpy to the touch and the tips are not well done. I asked the nail tech to fix the tips before I left because they were smudged, but I don't think they are any better. I was especially disappointed given the occasion, as I was hoping to feel confident and polished with my hands being in the spotlight. Additionally, the nail technician seemed rushed and was not very gentle during the process, which resulted in a few cuts. Despite the experience, I still paid and left a 20% tip out of courtesy. I don't enjoy leaving negative reviews, but I hope this feedback helps the salon improve for future clients. This may not be the best place for detailed or delicate designs like French tips.

Hands down would recommend. Rose is an amazing gift to the salon. She is patient and it's always…read moreensuring that her clients are receiving best in class treatment as she ensures that her quality and detail is up to our satisfactory. The salon is beautiful and clean with a high level of attention to detail.

Have been to this salon 3 times. I always get a great pedicure with friendly and professional…read moretechnicians.

It pains me to write a bad review about a business run by women, but this "massage" was more like a…read moretorture chamber. I asked for a deep-tissue massage. It didn't appear that this woman had been given any massage training. The areas near my neck/shoulders where I have pain was ignored while she banged away on my spine! She was doing the same move over and over. My back was SOAR for days. I just wanted it to be over. It was far from a good experience.

I needed a massage for back pain. Was able to get a drop in appointment. Was wonderful and did the…read moretrick. Feel much better.