They are by appointment only, which makes them awesome in my book by default. I have been going there for about a year and will not go anywhere else. Pre-pandemic they were spotless, on time, and kept the client ratio at a minimum. They've only just surpassed that over the last 8 months. Tristan, Tom, and Bao make me laugh and feel welcome and that woman can do some nails! Don't get upset if you can't walk in or have to leave a message, they focus on the client in front of them and will get back to you. I say this because I see the phones blowing up and leaving messages because they that good there. No acrylics but I love my Dips! read more

Tristian is amazing as always Love love love her and all her nails, as someone who doesn't go to get them done often I went to the typical nail places without appointments. This one is worth the appointment read more

Diamond Nails - French with Crome - Nail Salons Near Me - Greenville, South Carolina

Had the worst experience with this business to try to schedule an appointment like their business suggests. I contacted them through Instagram DM to schedule a gel pedicure. This is our exchange in pictures, after which I was blocked. The bad reviews of them being rude turned out to be true. I'll be taking my business elsewhere. read more

If I could give this place a 0 star I would. I am from California and needed my nails done so I Googled SNS near me and got Diamond Nails. When I arrived there was a sign on the door that said "STOP! BY APPOINTMENT ONLY EVERYDAY! WE MEAN IT NO WALK INS! Since I drove 20 minutes to get there, I walked in to ASK about an appointment. There were 3 technicians and 3 clients...and 8 empty work stations. They looked SHOCKED that I had walked in! I asked if I could MAKE an appointment and they said "No, we don't have any appointments". Apparently this establishment has so much business and makes so much money that they dont want new clients. This establishment was rude and apparently doesn't know how to work with the public. I suggest you go ANYWHERE else but here! read more

Diamond Nails - Nail Salons Near Me - Greenville, South Carolina

Super rude staff!! No customer service, think they better than all other nail places. I had an appointment for two pedicures. Was stuck in traffic and texted them out of courtesy that we will run couple minutes late. Get a message back that that won't work and they cancel the appointment. And since I canceled it's a $20 fee. I was on my way, stuck in traffic and didn't cancel. So I told him I didn't cancel he canceled! He said he don't care I'm late. And they don't do business like that. Well needless to say that I don't do business with businesses not having a sense of customer service! read more

Just moved from Chicago! Came across this gem. Was pleasantly surprised. Bow was so personable and friendly. I'm picky and he exceeded my expectations! It's a family owned company. Will be back and I'm glad I found my new nail place! Super clean as well. By appointment only! Thank you Diamond Nails. read more

So mad I could spit! Went into Diamond Nails on Woodruff Rd. to get an appt. Sign on door By appt. Only! No walk ins. We mean it! OK..I planned on making an appt. Guy and girl sitting .with clients. Girl says. Do you have an appointment? Me: I am here to make one. Girl:No on books. Cannot make one. Me: Excuse me. You do not even know when I need it. Girl: When last time here? Me: About 4 months ago. Girl: We are booked. Me: But you still do not even know when I want one...how do you know you are booked? Me: I have been coming here for 11 years! For both Mani & Pedis have not gone anywhere else..is this the way you repay my loyalty? I am sorry, I do not understand!? Girl: ( whose tone was beyond indignant). Too bad! I turned to leave and said I will be sure to let my friends who come here know how rudely I have been treated. Girl: So what!I I AM NOW SEARCHING FOR SOMEWHERE ELSE TO GIVE MY MONEY TO! SUGGESTIONS? read more

Great nail salon. I moved here less than a year ago and I did try a few other nail salons before ending up here. The staff is very sweet and accommodating. They treat you like family. They do a great job with their services. I'm never disappointed when I leave there. I have recommended them to many of my friends who are unhappy with their current salons. I almost don't want to give out their name because I don't want them to be so busy I can't get an appointment read more

This salon is very professional, spotlessly clean, trained employees to give you the best possible service. Yes, they have rules, and rules are made for reasons. There are the rule breakers, and rule doers. I have been going to this spa for about 5 months now and have always received excellent treatment from the staff of Tristan, Bao, and Tom. I'm very happy I found Diamond Nails Spa! read more

Unfortunately customers do not come first here! I received a gift certificate from a friend after giving birth to my son and was denied by the salon the use of it. I tried to redeem it 6 months and 3 days of purchase. The manager indicated that it expires 6 months after the day of purchase. I requested to speak with an owner because it was a few days past and explained my situation and was denied the opportunity to even speak with the owner. They clearly are more worried about their profits then the well being of the customer or how they feel. Such a shame. If you are the owner, I would really appreciate a chance to speak with you. Thank you. read more

Best nail place in Greenville!! Everyone in there very nice,professional and talented. By appointment only which is so nice. You don't have wait, you come and relax and they take care of the rest!! Love them!! Please check out there facebook of pictures. You can see the talent of ombre, designs and all!! read more

Best place I've been in a long time! I really appreciate the appointment only way. Owners are wonderful and super friendly!! Highly recommended!!!! read more

Update: you replied to my review a year after I posted it. Either you have an incredible memory, or you are just making stuff up. Regardless, I will not be visiting your salon. read more

Tristian and Bao is AMAZING. When I moved to the Greenville area I was nervous I wouldn't be able to find a new nail technician but when I was introduced to them I knew I found a new home. They are so nice and friendly. They treat you like family. They also care about your nails health. I never knew acrylic was bad for you until I came here and now I would never dare to have it done again. If you want to have an amazing experience with exceptionally beautiful nails. You need to make an appointment and and come see them because you WONT be disappointed. read more

This place is the best nail salon I've ever been to. I've gotten my nails and toes done several times now and have always been happy. Bao and Tristan are fantastic and so friendly. The salon is very clean and they've changed their Dip technique so it's even more sanitary. They do have a strict no walk-in policy, but are super great at getting you an appointment at a moments notice. They do everything to protect your nails and make sure they are healthy. I recommend this place to everyone read more

My daughter and I have been getting our nails done here for almost a year and could not be happier with the service. They are very genuine and always make us feel like friends instead of clients. We love that they are by appointment only and do not take calls during our appointment. It shows a great respect for our time and our patronage. They have always been very accommodating and understanding for any schedule change needed for our busy lives. We could not recommend them enough!! read more

Tristan and Bao are the best! Friendly, prompt service. Many wonderful services. I am thinking of going more often to treat myself!

Best nail salon experience I've had EVER-across 4 cities and 3 states. Loved Tristan and her easy going, friendly chat. Loved the advice and education I got while I was there. I felt so relaxed and at ease the entire time. I got the "dipping" and I'm really pumped about how this will help me grow my natural nails out with minimal damage. Excited to go back in 3 weeks! read more

Love this place! Clean and well put together. Tristan has been doing my nails for over five years. I spend my time between New York and Greenville and I make sure that every time I am in Greenville I make an appointment with her since she is the best! Can't recommend it highly enough. read more

What a poor business model. Went to the salon and the door was locked. Big sign that said by appointment only. Called to make an appointment and no answer. It went to voicemail but the voicemail had not been set up. read more

Worst service I have ever received! I went in with my friend who has been going for a long time and always spoke so highly of this salon. I went in asking for ombré dip and a gel pedi, Tristan did my nails. First off, they look horrible! They are very very thick and bumpy looking and they honestly look like a student did them. The only thing going for them is the shape. Moving on to my toes, when I first walked in a asked for a pedi and they didn't give me a pedi. When I asked about it they told me that I never asked for a pedicure. I told them that I wanted one and they ignored me and kept working. Then doing my gel the light burned my skin and they lady told me that it was my fault because I was moving. On top of all this I was on The phone talking to my other friend telling them about the pedicure situation and they told me I wasn't allowed to be in the phone because it was disturbing the other customers. They said it was their policy but they had no signs, no indication that phones were not allowed. I left paying over $100 dollars and I didn't even get what I asked for and my nails look horrible! I will never be back and I recommend that if your look for a good nail salon with quality workers, look elsewhere!! read more

Diamond Nails - Nail Salons Near Me - Greenville, South Carolina

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Fast service each time I go. I love the prices where else can you get $20 pedicure?? I'm used to spending $30 plus tip for any salon in SC. They have Great service and I never have to wait more than 5 minutes. read more

I am new to the area and have been looking for a good nail salon. I have been to several and have yet to find one that does a good job. Today I went to diamond nails and had a wonderful experience. They are both personable and professional. I didn't feel like I was being rushed in and out of the chair just to free it up. It was a very relaxing experience. I will definitely return read more

I go religiously every 2-3 weeks for my pedi and my nails! I do the dip because it lasts a lot longer and is so much better for your nails. They don't do acrylics because its so harmful for your nails, people get upset because they don't but what they don't realize is that they are actually looking out for the customer and what's best for them. I also LOVE the fact they are appointment only, it's never too crowded, you don't feel like you're being rushed just so they can get to the next person, they treat you like family and actually care about you. The staff remembers details of your personal life, not many places can do that with their clients. Absolutely LOVE them, won't go anywhere else. read more

Diamond Nails is horrible. The experience made my anxiety go up. Your told one price upfront and then they tell you another price when you go to check out! I had nails and pedicure and before I walked out I paid $75 for a normal pedicure and full set of nails with color. They argue with you about the price and they charge more than what it says on their sign. Everything they do is considered extra. If you are on a tight budget do not go here you will spend more their than anywhere else! I will be making a call to better business burro. Also before I went I read reviews an most were good but their was one staying exactly what happen to me is what happen to them. I try to give everyone a chance but their was no way I will ever go back. read more

I've never been more happy leaving a nail salon than I was last Friday! My nails look great, I didn't feel rushed like I have at other salons, and the employees were so nice, and fun to talk to! Prices were the same or less than other salons. I spent $51 before tip for a gel manicure and regular pedicure. As long as I'm living in Greenville, I won't go anywhere else! read more

Awful manicure. Got gel polish that lasted less than a week. Everywhere else I go, their polish lasts at least 2. She did not even finish taking my old polish off before putting the gel polish unevenly on my nails and all over my nail beds and skin. Then being so unimpressed with the lack of service I was dumbfounded by the price! I will not be back. read more