Excelent work . When I came back from the gym my jaw dropped , my Studio looked like a whole brand…read morenew place . I was in a hurry, I needed to take a train and these two lovely girls put all my clothes inside of my luggage . I could leave really fast and take it on time . Thanks ( my kitchen never looked so shiny before )

BEWARE! MAKE SURE THEY DISCLOSE HOW MUCH TIME THEY ARE GIVING YOU TO DO A DEEP CLEANING BEFORE YOU…read moreAGREE TO USE THEM! IN THE AGREEMENT THEY SENT, THEY SPECIFICALLY SAY THE CLEANERS STAY UNTIL THE JOB IS FINISHED....but 3 1/2 hours into the job the cleaners told me they had a half hour left and the owners argued that there is a set time given for the deep cleaning contrary to the agreement they sent. I hired them to do a deep cleaning for my bungalow, one large main room, medium size bedroom and tiny bath and kitchen. I sent a detailed description and indicated it was a level 9 job. But they are never really clear about what a deep cleaning is, other than 'more thorough". THIS is the main problem. One of the company's complaints was that the cleaner had to take things out of my medicine cabinet in order to clean the shelves!! When I asked how do they clean shelves if they don't take things off the shelf they said "well if its a picture frame alright" Huh? On the website they say they will mop vacuum or handwash the floors but the company complained that the cleaners would have had to "move things" in order to clean the floors!! ( a few tv trays and small stand) Either way they never got that far. So be prepared to ask them...What Exactly is a deep cleaning?? So they charged an extra $65 to "deep clean". Fine. They also charged an extra $10 to wash my dishes (wondered why this wouldn't be considered part of regular or deep cleaning but...fine) and an extra $29 to clean out fridge. Fine. Total for regular cleaning one time $119, add the extras it came to $204 (with first time discount) Fine, BUT the cleaner showed up, (absolutely pleasant and good cleaner) and brings a helper she had to hire herself, which meant they sent one cleaner to do a Deep Cleaning on a one bedroom bungalow and gave her 4 hours to do it. After 3 1/2 hours of cleaning I am informed that they only had a half hour left!! - During that time only the bathroom (very small) got thoroughly and beautifully cleaned and only 1/3 of the kitchen, also tiny, got cleaned; stove cleaned, front and inside of fridge BUT excluding the dishes, the floor, the counter tops, shelves, cupboard doors and the fact that nothing else in the bungalow was touched... WHAT?? I was NEVER told that the $204 of deep cleaning included only 4 hours of cleaning. In fact I received an email that day that outlined the job and it specifically said cleaners stay until deep cleaning is Done. For regular cleaning they are given allotted hours. So after arguing with the company they reduced the rate down to $161 saying they had to pay for the cleaners time and they of course gave themselves a profit. It is not my responsibility to pay for the cleaners time or their profit. It is my responsibility to pay for the job rendered. So they wanted me to pay $161 to have my tiny bungalow bathroom and a third of my tiny kitchen cleaned and nothing else done. I broke the rate down to what they charge on their website and what was actually done and it came to $85 worth of service out of the $200 they were going to charge me for deep cleaning my bungalow. Which I am more than happy to pay. Of course I am disputing with the CC company. Buyer Beware!

I needed a deep clean. They came within a few hours and did amazing work! Great communication, fair…read morepricing, good service! I'll definitely use them again!

They cleaned my messy place! They showed up on time and did everything they could in the time…read moreallotted. They also showed up in a neighborhood notorious for difficult parking and we're very understanding that I did not have guest parking. Looking forward to hiring them again!

If I could give ZERO stars I would. Jen's company "The Detailed Cleaner" is a complete rip off!…read moreFirst of all, I had to contact her 5 times on 5 different days through Facebook messenger in order to get a quote. She does not respond until days later which is so unprofessional. I had to keep on reminding to send me a quote and it took 2 and a half weeks for her to respond with a quote. And the quote she gave me was ridiculous!!! I live in a 2 bed room 2 bathroom apartment 1400 square feet, and she gave me a quote of $370 for 2 maids and 6 hours of work!!! I have never had a quote this high for my apartment, the maximum I have ever gotten quoted for was $150 for 2 maids. And 2 maids usually take no more than 3 hours to clean my whole place. Jen is ripping off her customers and is not responsive at all and has the worst service ever! STAY AWAY!!!!!

I reached out to Jen to schedule a deep clean for my house after speaking with many other cleaning…read moreservices. I could not be happier that I chose to work with Jen. She was very kind and professional and patient when explaining to me the details of the service, billing, and scheduling. The deep clean for a 3 story, 5 bed/5.5 bath including linen changes was very reasonable and my house and I had no complaints. The team was able to get everything done and we felt very happy with the work that was done. I live with 4 other people so our house gets quite messy and Jen and her team did such a phenomenal job. Everything about the process from scheduling to the workers leaving was so seamless. The workers were very kind and friendly as well. My roommates and I were very excited about this service and could not speak more highly of it. I could not recommend a better team to work with!

I booked this company for a deep clean for $250 that included inside cabinets, inside the fridge,…read moreand the patio. I asked twice and double-checked in writing that those were included because I was hiring them specifically to do the things I did not want to do myself, and they confirmed it. I even showed them the text messages when the issue came up. When they arrived, the owner tried to up-charge me for the same services that were already confirmed. What made this worse is that it was the owner of the company doing this, and she refused to provide any manager or other contact. Because of this, I ended up cleaning the cabinets and patio myself while they did only part of the job. I hired a cleaning service so I wouldn't have to do the work, yet I was cleaning alongside them the entire time. One of the other cleaners did a good job and was professional. Unfortunately, the owner was confrontational, dismissive, and extremely unprofessional -- this is her business, and her behavior set the entire tone. In addition, the owner repeatedly walked through filth and onto my carpet without removing her shoes or wearing shoe covers, even after I asked several times. I had to go back over areas with my vacuum. They also used my cleaning supplies even though I was told they would bring their own. On top of everything, the quality of the portion of the cleaning that they did was not professional -- I could have done the same job myself, which defeats the purpose of hiring a service. I paid $150, which reflected the work that was actually done (standard cleaning plus fridge), but this was by far the most stressful and unprofessional cleaning experience I've ever had. Do not hire this company if you want clear pricing, professionalism, and for the job you booked to actually be honored.

Maria and team are very professional, kind, and effective. Maria was quick to connect and helpful…read more Service quality is great (3br/2ba house is sparkling) and at a great value. If you need your location cleaned, you should absolutely use Maria!

I'm the first to review!!…read more Nena's Cleaning Service is a great janitorial company. They are very neat and thorough. They will bend over backwards to satisfy their clients and clean in places you didn't even know required cleaning!! These ladies are reliable, trustworthy and friendly. I highly recommend.

Overall a good cleaning service, communication was good, they were on time. And the quality of work…read morewas excellent, we had them DEEP clean the house we just rented. It now has that clean feel and smell, thanks

Highly unprofessional. This company is not shy about charging, $40 per worker per hour. The first…read moretime they came in, Minty the owner charged me $350, which is high but I paid without hesitation since it was the first time. When I asked her about cost for maintenance cleaning every 2 weeks, she definitively quoted me $250 each time. However, when the two workers showed up, she asked me how many hours I wanted, saying that the $250 only covered for 3 hours, which she never once mentioned. I asked if the work would be able to finish the work, she said usually it only takes 2 to 3 hours for maintenance cleaning. However, after the 2 workers left, I saw that the floor was not cleaned, the dish rack was extremely dirty, there were still stains on the floor, and an obvious surface there's still stains from cat vomit. See photos. When I sent the photos to the owner about the fact that the cleaning was not done thoroughly, she blamed me for only giving the workers 3 hours, saying that 1 more hour would have been needed. She also blamed me for having the workers clean cat poops. which I NEVER asked them to do. (by the way, all my previous cleaning ladies never had a problem with cleaning cat litter, so I'm not sure when this became an issue, and she never once mentioned that they do not touch cat litter???) I live by myself with 3 cats, and there's really not that much to clean except for the mess cats make sometimes. So cleaning the cat area is one of the major reasons why I'm hiring a professional cleaning team. If I had known that she would have an attitude about cleaning things related to cats, I would have NEVER hired them. She started to skirt responsibility beside accusing me of making her working "pick up cat feces" which is a complete lie. She also said that the workers told her that I I had said m everything looked good before they left, which was a fabrication. They NEVER asked me to look at the house and how they did before they left, simply saying "we are done." So the workers lied, and the owner did not want to take any responsibility. I ended up having to do a lot of cleaning after the team left. I would never recommend this company to anybody I know and care about . Jo

They're the best ! The owner is absolutely fantastic and works with you and all your needs , the…read morecosts are fair and she even came to make sure the job was done to her expectations and wants afraid to get her hands dirty . Her staff is great and they really get the job done

Truss The Process Housekeeping Services was prompt, polite, and incredibly thorough from start to…read morefinish. Lamont and Megan did a fantastic job cleaning and organizing our apartment everything looked spotless and perfectly arranged when they were done. We were so impressed that we called them back the following week to try their rug deep cleaning service. We have pets, so our rug and couch had quite a few stains. Bruce handled the rug cleaning and was able to remove most of the stains, but what really blew us away was how he made our couch look brand new again and it smelled so fresh. We were so happy with their pricing and service we signed up for their monthly membership and now have them coming out for bi-monthly cleaning. It's such a relief knowing our home is in great hands. Highly recommend their team.

I DO NOT RECOMMEND. Arrived late, did not clean mirrors or bathrooms (I had to remind them), did…read morenot mop, took cigarette breaks, and did not bother to clean my den. Importantly, took and posted pictures of my home without my permission. The owner kept changing prices and details. DO NOT USE THIS COMPANY. If I could give zero stars, I would. This company was a complete disappointment from start to finish. They arrived late, took cigarette breaks, and even tried to leave early for a personal event. Instead of working, they complained about "clutter" -- which is exactly what they were hired to deal with. Not one room was fully cleaned. I have 5 bedrooms, and none were finished. An entire den was skipped. Out of 4 bathrooms, only half the work was done. In the master, the dresser tops, mirrors, side tables, and chest were left untouched. One cleaner broke a glass -- she did say "I'm sorry," but the damage still showed how careless the work was overall. On top of that, they posted photos of my home online without my permission, which is a serious invasion of privacy and completely unprofessional. I paid for a full house cleaning and got excuses, sloppy work, broken items, and a bad attitude. Absolutely not worth the money. Avoid this company at all costs.

I'm updating my review as we have been so so so happy with their services. We have never had any…read morecomplaints and any last minute cancellations. So professional making sure appointments are up to par and the crew is always on time. This is what I literally came home today. The house was spick and span and not a speck of dust. The reliability is amazing. If you are looking for a cleaning company, look no further BeMi is the perfect cleaning company for you.

BeMi is truly as good as it gets! Scheduling was a breeze, prices are quite good, and the crew is…read morecompletely phenomenal. They are so thorough and kind. My house is sparkling when they leave, I swear the whole house looks brighter! I'm so grateful to have found a cleaning service that I trust and can rely on. The best of the best. I couldn't recommend them more!