1. Lightning Technology Solutions

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Etobicoke, ON

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Lightning Technology Solutions

1.0 (1 review)

Services - Lightning Technology Solutions

Cloud services

Desktop computer body repair

Laptop body repair

Lightning Technology Solutions Photos

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11 years ago

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People searched for IT Services & Computer Repair 1,742 times last month within 15 miles of this business.

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Canada Computers & Electronics

Canada Computers & Electronics

(16 reviews)

$$$$

Etobicoke

I am writing to express my disappointment with the customer service I received at your store with…read moreLisa. During my visit, the employee I dealt with was extremely rude, dismissive, and unhelpful. Rather than making an effort to understand my issue or provide assistance, she appeared uninterested in helping and communicated with me in a disrespectful manner. her response to all my questions was "I don't know" and having her hands on her hips so uninterested in helping make the sale. I came to the store expecting basic courtesy and knowledgeable customer service, but unfortunately received neither. What was particularly frustrating was that I left without a useful solution to my problem, despite taking the time to visit the store in person. Customers should not have to deal with this kind of attitude, especially when they are simply asking for assistance with a product or service. What was even more frustrating, was i went back today to hopefully receive some help with my issue and to my for seen surprise Lisa inputted herself where she was not needed nor wanted. I was speaking to two other really nice Employees, she waited for me to leave to make a comment which was uncalled for as no one was speaking to her at the time. I spoke to the Manager in the store and expressed my Concerns and told him that i had half a mind to walk back into the store with the computer I had just purchased. I found it to be rude and disrespectful to have been treated in that manner and I shouldn't of gave them my business. I would appreciate it if management would look into what happened and address the employee's conduct. I hope future customers receive the level of professionalism, respect, and assistance that should be expected from your staff. Thank you

The longer I've spent on Yelp, the more I swerve towards wanting to be NICER, kinder.. plus BAD…read morereviews sometimes creates hate messages, conflict, etc.. Who knew people felt so strongly!? This store looks terrible, shelves are sloppy, stock is hard to figure out, the back is a weird sea of boxes and a overwhelming sense of; what's going on here..?? Why's it so dumpy..? but at the same time; staff have always been polite and it feels like a shopping experience from 1997... ultimately it's TOUGH for big box type stores to stick around these days (online and Covid keeps a lot of us away...including me most the time), it would suck to have a future of strictly restaurants, grocery stores and ugly condos (very Toronto thing!). So respect to physical stores and the owners that staff and stock them!

Lightning Technology Solutions - itservices - Updated October 2026

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