Excellent Service from Sanchit. Very knowledgeable and patient. As always guaranteed customer…read moresatisfaction for the time and moneys worth. Big Shoutout to Sanchit

Went to this location to see if I could get a better deal than online. The rep quoted me $20 off…read morebut the starts adding in $60 for what should have been free shipping. I walked out and bought from Costco, same price and with free delivery and 2yr warranty.

ASK is absolutely the very best I have even heard about - beyond any of my expectations and they…read morebrought it in for the lowest part of the amount they had quoted to me which was already cheaper than any other quotes I had obtained. Their staff were so polite and helpful in explaining things to me (a complete dinosaur/amateur). I will be praising them for a long time to come and recommend them as highy as I have ever recommended anything to anyone -

Quick checkup cleanup and correction of connectivity wifi issue. Nothing too complex…read more Fast good service reasonable priced.

The longer I've spent on Yelp, the more I swerve towards wanting to be NICER, kinder.. plus BAD…read morereviews sometimes creates hate messages, conflict, etc.. Who knew people felt so strongly!? This store looks terrible, shelves are sloppy, stock is hard to figure out, the back is a weird sea of boxes and a overwhelming sense of; what's going on here..?? Why's it so dumpy..? but at the same time; staff have always been polite and it feels like a shopping experience from 1997... ultimately it's TOUGH for big box type stores to stick around these days (online and Covid keeps a lot of us away...including me most the time), it would suck to have a future of strictly restaurants, grocery stores and ugly condos (very Toronto thing!). So respect to physical stores and the owners that staff and stock them!

I am writing to express my disappointment with the customer service I received at your store with…read moreLisa. During my visit, the employee I dealt with was extremely rude, dismissive, and unhelpful. Rather than making an effort to understand my issue or provide assistance, she appeared uninterested in helping and communicated with me in a disrespectful manner. her response to all my questions was "I don't know" and having her hands on her hips so uninterested in helping make the sale. I came to the store expecting basic courtesy and knowledgeable customer service, but unfortunately received neither. What was particularly frustrating was that I left without a useful solution to my problem, despite taking the time to visit the store in person. Customers should not have to deal with this kind of attitude, especially when they are simply asking for assistance with a product or service. What was even more frustrating, was i went back today to hopefully receive some help with my issue and to my for seen surprise Lisa inputted herself where she was not needed nor wanted. I was speaking to two other really nice Employees, she waited for me to leave to make a comment which was uncalled for as no one was speaking to her at the time. I spoke to the Manager in the store and expressed my Concerns and told him that i had half a mind to walk back into the store with the computer I had just purchased. I found it to be rude and disrespectful to have been treated in that manner and I shouldn't of gave them my business. I would appreciate it if management would look into what happened and address the employee's conduct. I hope future customers receive the level of professionalism, respect, and assistance that should be expected from your staff. Thank you

TERRIBLE CUSTOMER SERVICE from manager to floor sales to cashier…read more First time went there to buy a headset and earbuds. They were locked behind glass shelf. Took 20 minutes to finally get someone to unlock it. Understaffed and during several interactions with the staff, I didn't feel welcomed at all. Not one single thoughtful communication, or at the very least "hi. how can i help you?". There were just straight up one-word responses "what do you need?", "what for?". One sale associate even looked over me and greeted the customers behind, then proceeded to look at me and ask "who are you?"... seriously, what?

To start with the positives, they were friendly and successfully fixed the issue…read more However, it took them as long as a turtle to fix it. If the turtle was dead.

I wish to Thank Eduardo for his service Excellence in my quest to find a computer. Simply one…read morevisit to the store & voila, all my needs were met & I now have an Excellent computer that is perfect for my needs. In fact, the Experience was beyond my expectations. Thank you!!!

One day my laptop suddenly died. In a panic I rushed over to IGS, where I had service done before…read more Eduardo was very responsive. He was able to transfer my files to a new refurbished laptop and have it back to me within the day. Unfortunately, some of my files didn't get transferred over, so I went back, and again. At first Eduardo couldn't locate my files, but with persistence and some detective work found my files in an unusual file location. He was able to recover the files (7 years of work, consisting of 120 GB). what a relief. I recommend IGS with 100% confidence they can resolve your issues, or outfit you with a refurbished computer. Thanks.

Super helpful! Responded immediately. My computer was completely stuck on a black screen with the…read morereset button and they were able to walk me through and fix it. Would 100% recommend in the future.

Quick to respond Good service…read more Helpful & understanding Knowledgeable Quick Great price

If you're looking to find the world's largest collection of pompous, condescending liars you…read moreshould definitely go here. I wonder if this is included in the training? Couldn't even buy a replacement left ear AirPod without a giant runaround which included ridiculous wait time and a tall tale about how it would have to be reprogrammed by a technician. Unfortunately, every visit to the Apple Store over the years has produced the same result. That will be the last time I go there. Fortunately, there are many other retailers that sell genuine Apple products.

Had a great experience during my genius bar appointment this morning at 11:30. Calvin was extremely…read morepleasant and super helpful, gave me some great tips for my MacBook, and generally seemed like a nice dude who knew what he was doing. There seemed to be an issue going on across the table from me with 2 women who were waiting for an appointment. There seemed to be a mixup and they were waiting for 20-25 minutes. I overheard them say that they were going to leave a particularly nasty review for the employee who attempted to help them. I would disregard this review, the apple staff were nothing but kind and helpful. I believe that they just did not hear the employee calling their name as they were quite into their own conversation. The pair across from me either seemed like they were having a bad day, were feeling rather vindictive, or just were just mean people. But anyways, thanks a bunch for the help today Calvin, you rock dude.