I've been taking my car to perfection for years, they always do such a great job getting straight…read moreto it and having it done fast! Always worth the quality and time.

Last September I took my truck ( 2012 toyota tundra) into perfection tire and got an oil change…read more Several weeks go by and its november and suddenly my truck motor started rattling noises intensely to the point i had to pull off and stranded me on the side of the road at night. I called perfection tire the next day and scheduled an appointment to see what went wrong. They informed me that my motor did in fact blow and sent me on my way after a quote for a new motor and a used motor. Did not go into details why my motor blew. They started it. Heard the terrible noise and deemed it blown. Nothing more. Several months go by while my truck sat untouched due to not being able to afford to proceed to get the truck fixed. About 13 k to get it fixed but With 2026 taxes I decided to have owner of Specialty fleet services look at my truck to see if he could possibly fix it for a cheaper price . His findings was metal shavings in a new filter ( he change the oil filter to get facts on condition of the motor and find a conclusion of the issues ) therw was not a metal basket in the oil filter , he then took it to Toyota to have them do a thorough complete breakdown and they also found metal shavings and no metal basket to support the oil filter . Without that basket my filter collapsed and starved my engine for oil causing my motor to blow. I told Les the manager at perfection because they did my last oil change and he said he would put in a claim. He lied to me and never did put in a claim. He spoke to me like i was less than because I am a women and toned changed when I had the owner of Specialty fleet services (a man) call on my behalf. I had to seek out an attorney for a demand letter to try and get my truck fixed. Only then after seeking that attorney they put in a claim . I was just denied to not enough evidence and them trying to blame Specialty fleet services for possible tampering even though he did not touch the truck till several months later after The fact my truck was no longer drivable ....reminder they seen the truck 1st before anyone else . Since I bought this truck I have only went to perfection for all my oil changes , and tires, spent hundreds of dollars there to get things fixed and back on the road. I just wanted my truck fixed so I have a safe reliable vehicle again for my kids. It amazes me how much a company truly does not care about their customers or take responsibility for a mistake on their behalf. The last oil change they did they forgot to transfer over the stablizer basket for the filter. Something so small makes a big impact. This is not just cars they work on to get a paycheck these are peoples livelihoods they are messing with.  These vehicles are What gets their families around safely to and from school, jobs , dr appts ect. If something  fails or is broken as a smaller local business  they should care for their customers  as they were like family and fix mistakes  that were made. These inconveniences  can cause bodily harm, mentally, physically, financially  and emotionally  to the community and customers.  This business  has been getting away with several years  of negligence due to people not being able to take action with a claim or sue.    I can Not afford to take them to court myself or I would do so , this is not the only complaint ....I have read several others online of negligence and blaming customers and plain out not doing a thorough diagnostics and are not knowledgable in foreign vehicles . Bare min. Work for top dollar price tags.

Great Service, friendly employees, goes above and beyond. Dropped our vehicle off to us when it was…read morefinished!

Check engine light was flashing in my truck at the start of my 75 mile commute home. I managed to…read moreget the truck up the hill, and called Ponderay Autocare the following morning. They were pretty stacked, so it was a few days before I could drop it off. In the end, I was quoted about $1,500 to replace the intake manifold, spark plugs and attendant wires. The repair took 24-36 hours to get the truck back, and just in time: It is our only 4wd vehicle and there was a big snow storm on the way. Well, a week later, I'm making the exact same 75 mile drive home and sure enough, the truck starts exhibiting the same symptoms for which I'd brought it in; engine misfiring, and check engine light flashing. I brought it back the following morning, and though it was another day or so before they could look at it, it turned out to be a bad spark plug wire and there was no charge for the repeat service. It has been running beautifully since. On the whole, communications here can be clipped and terse, but it also means no nonsense, and I've detected no underlying dishonesty from anyone here. They're very straight up, and very busy, which I consider good things for a mechanic shop. The business itself is pretty small, with two garage bays and a small, closet sized office. Parking can be a little tricky, and unless you know what you're looking for, the business can be a little tricky to spot the first time around. They're very close to the Hoot Owl Cafe, which is about a 5-10 minute walk down the highway, so you can at least grab some quality grub if you're waiting for diagnosis or repair. I live all the way up in the Naples/Bonners Ferry area, but if I've got vehicle trouble again, I'm driving the extra miles to bring it here.

Took my truck in for the tranny to get fixed .Came back with the breaks spongy and no power…read moresteering.

Untrustworthy!…read more Performed tasks not authorized. Lost pieces then charged for replacement. Failed to install safety equipment while reassembling. Their motto is choose 2. Do you want your vehicle done cheaply, fast or right. What you get is expensive, slow, and wrong. One star is for the fact once upon a time the owner was a trustworthy mechanic. And the bbb expects a star rating.

I went in for an oil change. Felt like I was dealing with honest, respectful professionals.read more

Amazing new shop, well set up and ready to address all your vehicle maintenance needs. Took care of…read moremy oil & filter change plus checked the tires, filters, etc. New family business. Just moved from Tennessee. I highly recommend this shop. The others I attempted to try were just pathetic.

We bought our truck from them when ours was not worth fixing. An excellent experience and who can…read morebeat the car wash for life and the amazing warranty!!

i had them install a wiring harness for a boss plow. they did a awesome job. the harness looks like…read morethe factory did it. i highly recommend they for all your snow plow needs

These guys were fast and relatively cheap. They kept me updated with what was going on frequently…read moreand were very nice. I would definitely go back

My Subaru runs through headlights like it runs through fuel. Performance Automotive gets me in to…read morereplace my headlights every time I call no matter what day of the week I call. And they fit me in, always, within the hour! They do a great job and are always friendly! I trust my Subaru to Performance Automotive.

They diagnosed the issues with my Subaru Forester thoroughly, explaining in detail how and what was…read moreneeded to correct them. Work was done in a timely manner and at a very fair price. The owner was very knowledgeable and friendly, working with me to schedule a few different issues to better fit my budget. Will always go back for my automobile needs. Great job!!

Todd and Bob are honest with professional work ethics! Last week was one of the few times we took…read moreour Toyota Tacoma to Nelson's Auto. Todd was fair at pricing, explained every detail of work needed to be done, was on time on ordering the parts, and fixed our toyota truck that needed alots of work on a proper timing! Absolutely great service, super value for the money paid, friendly professional team. I recommend them to anyone looking for a trustworthy mechanic shop in the area! Thank you Todd and Bob for the great work and customer service!

Love these guys, gals, and Missy! Been taking our cars there for years! The shuttle service is…read moregreat!

They have always given my husband and I great service and do a great job maintaining our vehicles…read more Whether it's a routine oil change or something much more complicated they get it done efficiently and have it back to me as soon as possible! Also love that the blow up guy is back up out front!

Robert helped us out with a tire going flat, while visiting the town. He was absolutely wonderful…read moreand went out of his way to help. Very pleasant to talk with and extremely helpful. Highly recommend this place and their impeccable service.

Officially am an ex- Les Schwab customer after being a loyal LS customer for over 40 years. I did…read morenot know Les Schwab has changed ownership over the years. The Les Schwab patriarch died, and it is not the same. Each time I come into the LS store for tires, their "bad news bear" salesperson comes out and informs me I need $2000+ "service" - brakes or a $1300 control arm replacement. I fell for the "you need brakes" for my 2006 Toyota 4 Runner and after the job the car just did not feel the same while driving. I took it back 2 mo later to LS and they said I needed control arm replacement. So I got a 2nd opinion at Lightning Lube and they found the CV joints badly damaged and in need of replacement. While doing that job, they discovered the 'new' calipers (which LS had alledgedly installed) were not new! While at LIghtning Lube, I met another disgruntled LS customer who was getting the work LS had done to his truck fixed and found the same scenario - the parts LS had charged him for and said they installed had not been installed! I escalated my complaint to corporate and that is when I discovered LS was sold out to some French corp. The corp guy did nothing for me. The local LS manager brought over a new caliper and Lightning installed it. My car runs great now and doesn't list to port. Seems you shouldn't trust anything LS says to you and go get a 2nd opinion before handing them $. I use Lighting Lube now. I use Gription Tire Pros for tire changes, they are slighlty cheaper, get the job done quick, and you don't have to deal with the "bad news bear" telling you there is something wrong with your car. Plus, I don't want LS purposefully screwing up my car just to get more money out of me in 2 months! Both Lightning Lube and Gription are awesome, great customer service and quick.

The service center is very friendly. No one tried to up sell anything to us (I HATE that!)…read more Excellent job!

I am travel medical and I was having challenges with my Chevy van. It was a blessing to meet…read moreRichard in the service department. He is the kindest, most knowledgeable, caring service advisor I have come across. I highly recommend Taylor Chevrolet for all your service needs.