All good guys in there that get your stuff or find it for you. Daniel was especially helpful.read more

Knowledgeable staff and good selection of automotive parts and products. They were very helpful in…read moreassisting me in locating a needed part for my Ram truck.

Under new management!…read more Outstanding, personable service from assist manager Robert. Car started shuddering and he scanned it to tell me what was up. My new auto parts shop for sure.

Thanks so much to the staff at Autozone who instructed me on how to change my indicator lightbulb…read moreon my own. They let me use some of their wrenches and then double checked that I reassembled everything correctly! Excellent service!

If I could I'd give this place negative stars. I bought a…read morefull case of oil (5/30) & a full case of ATF, these bastards charged me by the bottle instead of case price. The extremely fat guy behind the counter also wanted to argue about an oil filter, tried to sell me a Napa 1515 which is a 1 qt "fat" filter for my toyota, yes it fits "sort of" but it's a mother to get in & out, he claimed that his Nissan takes the same filter AND came from the factory with that filter, which is bullshit, the factories use Japanese filters that have been branded with the manufacturers logo, this fat bastard has never worked on a vehicle in his life, he damn sure has never been under one on a creeper. Sandpoint Napa not only has idiots but liars & crooks as employees.

Worst service I've ever received. My car was throwing a code. The employee refused to hook up the…read morecode reader, and demanded that I hook up the code reader. When I couldn't find where to hook it up, he aggressively took the code reader away from me and did what he should have done in the first place and hooked it up. He took the reading and said it was my gas cap. Because it was barely raining, he refused to erase the code, rudely muttered something I couldn't understand, turned away from me and walked inside. He was completely unprofessional. I don't know his name but he has a grim reaper tattoo on his forearm. For 30 years Napa auto has been my go to because of their professionslism and quality parts but from this point on, I will avoid Sandpoint Napa at all costs and drive the distance to Priest River or Bonners Ferry.

Been using these guys for years and it's always something. They do my girlfriend's oil changes when…read moreI'm not around or don't have the time and her truck always has less bolts on it than when it went in. Also noticed they are not changing the filter since the last time I changed it and I'm pretty sure using conventional oil instead of the synthetic that I use and adamantly tell her to request. Could she be forgetting to relay the message? Possibly but not likely. My truck is a whole different story. Took it to them to put pressure sensors on my winter wheels and right off the bat, they charged me double what was quoted. Then when they program the new sensors, they take over an hour and somehow unprogram my original sensors in the summer wheels. Then of course they tell me I need new sensors in the summer wheels so I just purchase an additional 4 which I immediately had problems with the programming and stop working within the year. Management takes no responsibility and claims that I only had one or two sensors replaced and wants me to get receipts from last year and bring my winter wheels in which they retract when I say, "sure I'll go get them". Then they act like I'm wasting their time taking up a bay when they never did the job I paid for in the first place. Long story short, they are either incompetent because they don't know what they are doing or scamming because they do know what they are doing. From the way they treat my girlfriend and the other women that I've seen go in there, not to mention the nonsense way they went about the sensor issue, I'd say their a snake oil selling shop and recommend just going to Les Schwab down the street.

Last September I took my truck ( 2012 toyota tundra) into perfection tire and got an oil change…read more Several weeks go by and its november and suddenly my truck motor started rattling noises intensely to the point i had to pull off and stranded me on the side of the road at night. I called perfection tire the next day and scheduled an appointment to see what went wrong. They informed me that my motor did in fact blow and sent me on my way after a quote for a new motor and a used motor. Did not go into details why my motor blew. They started it. Heard the terrible noise and deemed it blown. Nothing more. Several months go by while my truck sat untouched due to not being able to afford to proceed to get the truck fixed. About 13 k to get it fixed but With 2026 taxes I decided to have owner of Specialty fleet services look at my truck to see if he could possibly fix it for a cheaper price . His findings was metal shavings in a new filter ( he change the oil filter to get facts on condition of the motor and find a conclusion of the issues ) therw was not a metal basket in the oil filter , he then took it to Toyota to have them do a thorough complete breakdown and they also found metal shavings and no metal basket to support the oil filter . Without that basket my filter collapsed and starved my engine for oil causing my motor to blow. I told Les the manager at perfection because they did my last oil change and he said he would put in a claim. He lied to me and never did put in a claim. He spoke to me like i was less than because I am a women and toned changed when I had the owner of Specialty fleet services (a man) call on my behalf. I had to seek out an attorney for a demand letter to try and get my truck fixed. Only then after seeking that attorney they put in a claim . I was just denied to not enough evidence and them trying to blame Specialty fleet services for possible tampering even though he did not touch the truck till several months later after The fact my truck was no longer drivable ....reminder they seen the truck 1st before anyone else . Since I bought this truck I have only went to perfection for all my oil changes , and tires, spent hundreds of dollars there to get things fixed and back on the road. I just wanted my truck fixed so I have a safe reliable vehicle again for my kids. It amazes me how much a company truly does not care about their customers or take responsibility for a mistake on their behalf. The last oil change they did they forgot to transfer over the stablizer basket for the filter. Something so small makes a big impact. This is not just cars they work on to get a paycheck these are peoples livelihoods they are messing with.  These vehicles are What gets their families around safely to and from school, jobs , dr appts ect. If something  fails or is broken as a smaller local business  they should care for their customers  as they were like family and fix mistakes  that were made. These inconveniences  can cause bodily harm, mentally, physically, financially  and emotionally  to the community and customers.  This business  has been getting away with several years  of negligence due to people not being able to take action with a claim or sue.    I can Not afford to take them to court myself or I would do so , this is not the only complaint ....I have read several others online of negligence and blaming customers and plain out not doing a thorough diagnostics and are not knowledgable in foreign vehicles . Bare min. Work for top dollar price tags.

Great cheerful staff. Kept their schedule and prices. Nice maintained facility. Fun to watch people…read morecheerfully hustle.

Robert helped us out with a tire going flat, while visiting the town. He was absolutely wonderful…read moreand went out of his way to help. Very pleasant to talk with and extremely helpful. Highly recommend this place and their impeccable service.

Was refused service for not having shoes on. So rudely, shoo'd out like a dog. I felt very…read moredisrespected as a consumer. Walked in, holding cash in my hand, about to buy a couple cartons of cigarettes. Literally about to spend $100 to $150 with these guys and absolutely zero respect was given. The counter is 6'-10' inside the door. I was walking straight towards the counter. I wasn't walking all over the store. I didn't even make it 4 feet inside! This place has lost my business and i do not recommend anyone else to this place. Old guy with a white beard was working. Looked like a duck dynasty character.

The absolute worst service I have ever received since living in Sandpoint. The old hag who was…read moreasked to come out from the back to help customers was so annoyed by actually having to do her job that she was beyond rude. I will never utilize this gas station again.

The service center is very friendly. No one tried to up sell anything to us (I HATE that!)…read more Excellent job!

Had a great experience here buying a new Traverse. Aaron was awesome to work with - responsive,…read morecommunicative and just easy going. We live several hours from the dealership and had put a deposit down on this car. I've never purchased a car so quickly and easily when we arrived they had us out the door in less than 45 minutes. Alexis who handles the paperwork was wonderful as well. We wouldn't hesitate to come back here to buy another vehicle.

I went in for an oil change. Felt like I was dealing with honest, respectful professionals.read more

Amazing new shop, well set up and ready to address all your vehicle maintenance needs. Took care of…read moremy oil & filter change plus checked the tires, filters, etc. New family business. Just moved from Tennessee. I highly recommend this shop. The others I attempted to try were just pathetic.

We bought our truck from them when ours was not worth fixing. An excellent experience and who can…read morebeat the car wash for life and the amazing warranty!!

i had them install a wiring harness for a boss plow. they did a awesome job. the harness looks like…read morethe factory did it. i highly recommend they for all your snow plow needs