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    Blackstone Auto Care

    5.0 (3 reviews)
    Open 8:00 am - 5:00 pm

    Services - Blackstone Auto Care

    Auto maintenance

    Oil changes

    Auto repairs

    1 More Service

    Routine automotive maintenance

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    Recommended Reviews - Blackstone Auto Care

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    10 months ago

    I went in for an oil change. Felt like I was dealing with honest, respectful professionals.

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    2 years ago

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    2 years ago

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    People searched for Auto Repair 199 times last month within 15 miles of this business.

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    Lightning Lube and Automotive

    Lightning Lube and Automotive

    (9 reviews)

    Expensive, but friendly. I used to go to Walmart until they cracked my oil pan and took months to…read morereimburse us for the damage. I'll never go to Walmart again. Lightning Lube from now on as long as things continue to go well, I've only been there once.

    HIGHLY RECOMMEND THIS SHOP! Took my 2006 Toyota 4Runner into Lightning Lube (LL) for oil change &…read moreRaymond, mechanic, Raymond, the slew of mac nuts in heater blower. cleaned that out NC. (car came from Hawaii 3 yrs ago) Then the big issue: Russel, Lightning Lube owner said both CV axles were damaged and it was dangerous to drive car or use 4 wheel drive. I had a trip to Seattle scheduled next dau so said fix the axles. Raymond had a hell of a time working till 8:30 PM Sat when he was foiled by a brake line. Went home, and then I remembered LES SCHWAB did all 4 new brakes, calipers, rotors on 10/23/24 costing $2224. Raymond showed me there were not 4 new calipers on the car and we realized perhaps Les Schwab mechanic caused problem. The RF caliper was rusted, old one. The brake line had been misthreaded. I googled " CV axle damaged by brake job and it said that it is a big possibility. I requested the Les Schwab manager come to Lighting Lube and view the brake job, He agreed to pay Lightning Lube to fix the brake job right and said he would bring over a new Caliper for RF. While I was at the Lightening shop another customer had his truck in the shop due to Les Schwab not fixing his truck right! The Les Schwab Manager also agreed to pay for his work to get it done right. If it hadn't been for the great mechanic at Lightning Lube I could have had a huge problem going over the pass with damaged cv axles. The one axle was so bad the boot was torn completely and filled with mud and rocks and fell apart when mechanic removed it. Russel had a loaner car for me. The crew at Lightening Lube is awesome, caring, skilled and efficient. I highly recommend them. (Here's a picture of the 'NEW' caliper Les Shwab charged me for in October 20245. Does this look NEW)

    Mike White Ford of Sandpoint

    Mike White Ford of Sandpoint

    (9 reviews)

    Horrible customer service: My Experience!!…read more Living in a remote area, basic errands often become an ordeal. For me, that includes the annual ritual of driving into town (thirty minutes) to get my vehicle serviced and my snow tires mounted--something I make a point to do before winter fully sets in. This year, however, my trip was far more frustrating than it needed to be, thanks to what I can only describe as a lack of customer service and transparency at Mike White Ford in Ponderay, Idaho. Like many, I rely on snow tires to navigate our challenging winter roads. My tires are in great condition, despite being ten years old--they have fewer than 500 miles on them, have been stored indoors, and are well-maintained. I scheduled my appointment weeks in advance to ensure everything would be taken care of before the snow became too treacherous. Yet, when I braved a snowstorm to make my appointment for an oil change and tire mounting, I was blindsided. At pickup, the dealership informed me they would not mount my snow tires because, as they claimed, it was "illegal" under DOT regulations. This declaration struck me as odd, so I asked for clarification and interacted with both the service advisor and the service manager. Unfortunately, neither could provide proof of this supposed law. Instead, the service manager handed me a printout from the Ford owner's manual, specifically page 58, which states, *"In general, tires should be replaced after six years regardless of tread wear."* This was presented as their justification for refusing to mount the tires. However, it's clear this is a recommendation, not a regulation. Their inability to distinguish between the two and their insistence that no other shop would mount the tires left me frustrated. Curious, I called two other local tire businesses and was told they'd need to inspect the tires but would likely mount them if they were in good condition. So much for "no one else would do it." Safety is, of course, paramount. I understand the concerns about older tires, even those with low mileage and good storage conditions. What frustrates me isn't the dealership's adherence to their policy--it's the lack of communication and accountability. They didn't mention this policy when I scheduled my appointment weeks in advance, nor did they apologize for the inconvenience it caused me. There was no acknowledgment of the time and effort I spent driving in a snowstorm, no attempt at service recovery, and no sign warning customers of this practice. A simple heads-up when scheduling the appointment would have allowed me to avoid the hassle and find another solution. A courteous apology or even an offer to help me find a shop that could mount my tires would have gone a long way. Instead, I got defensiveness, misinformation, and an unwillingness to take responsibility for their failure to communicate. Customer service is about more than following policies. It's about how those policies are applied and how businesses treat their customers, especially when things go wrong. My experience at Mike White Ford in Ponderay, Idaho, was a lesson in how not to handle a situation. I hope by sharing this story, I encourage businesses--especially those in small communities where trust and word-of-mouth matter--to prioritize communication, honesty, and service recovery. That's what keeps customers coming back, storm or shine.

    Terrible experience with the service department! I took my husbands truck in for a transmission…read moreissue (for which we have a full coverage warranty) while he was working out of state, I'm not sure if they think they can pull a fast one on me because I'm a woman, or if they just have zero disregard for a factory warranty, but they wouldn't work on it because they said water got into a plug where the water would have had to travel up at least an inch and a half. Now I might not be a vehicle expert, but I do know basic laws of gravity and that they haven't changed and that water cannot run up hill. We had to call out of state to the transmission shop that installed it and they called the ford the got the transmission from to assure us that this issue is covered by our warranty. Even after going back and forth with the transmission shop out of state (and that shop with Ford the company) Mike White still would not do the warranty work. Took it to Burnett and sounds like he gets a lot of work from Mike White not honestly honoring warranty issues. Unfortunately I will be going all the way to Spokane for any further work that must be done at a dealership.

    Blackstone Auto Care - autorepair - Updated May 2026

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