The service center is very friendly. No one tried to up sell anything to us (I HATE that!)…read more Excellent job!

I am travel medical and I was having challenges with my Chevy van. It was a blessing to meet…read moreRichard in the service department. He is the kindest, most knowledgeable, caring service advisor I have come across. I highly recommend Taylor Chevrolet for all your service needs.

Wonderful group of folks. Got me in and fixed my A/C on my Silverado after hitting an elk. I…read moreasked AI who was the most Trustworthy in Northern Idaho and Lightning Lube came up. Yes 100% trust these mechanics. Love you guys my A/C is new and very improved. Over heard the head guy donate a new laptop to a high school graduate heading off to college. This business gives back to the community. Thank you!

Expensive, but friendly. I used to go to Walmart until they cracked my oil pan and took months to…read morereimburse us for the damage. I'll never go to Walmart again. Lightning Lube from now on as long as things continue to go well, I've only been there once.

Todd and Bob are honest with professional work ethics! Last week was one of the few times we took…read moreour Toyota Tacoma to Nelson's Auto. Todd was fair at pricing, explained every detail of work needed to be done, was on time on ordering the parts, and fixed our toyota truck that needed alots of work on a proper timing! Absolutely great service, super value for the money paid, friendly professional team. I recommend them to anyone looking for a trustworthy mechanic shop in the area! Thank you Todd and Bob for the great work and customer service!

They diagnosed the issues with my Subaru Forester thoroughly, explaining in detail how and what was…read moreneeded to correct them. Work was done in a timely manner and at a very fair price. The owner was very knowledgeable and friendly, working with me to schedule a few different issues to better fit my budget. Will always go back for my automobile needs. Great job!!

I traveled from the Oregon coast just to purchase my vehicle because of the stellar service I…read moreencountered via Phone with salesman Sean, finance gurus Paul and Tim. Full well knowing exactly what I wanted without test driving. When I got there Sean encouraged me to do a test drive just to be sure because he wanted me to be sure I drove away without regret and happy. it wasnt your typical car sales experience, he wasn't pushy didn't try to upsell and really truly wanted to make sure I had the best experience. Paul and Tim had everything ready for me to sign by the time I got there and it was the most professional and easy car buying experience. They went above and beyond getting me INCREDIBLE rates and weren't the typical push to upgrade. They listened to my wants and needs and my limits. I the one way 8 hour drive was worth every penny and there is no way I will ever go anywhere else to buy my cars. Customer for life!

Everyone was so friendly and helpful and answered all question…read more They were not pushy and made our experience great. Highly recommend Joe Henderson. Mike White Ford of Sanpoint was the best.

They always go out of their way to help. They do great work, they are honest and friendly. I have…read moresent many folks there and will continue to.

I called & requested a quote from Bob on Tues. Dec. 16, 25 to replace the alternator in my 2005…read moreFord F-350. Bob said his only mechanic was out on a tow job & he would get back to me on Weds. with a quote. GBob didn't call on Weds. so I called him on Thurs. Dec. 18, 25. I asked if he had put a quote together for me & it sounded like he was looking thru some papers & just to make small talk I told him if Pro Auto didn't have time to repair my truck to just say so, & I'd look elsewhere. Bob imediatly snapped back at me & said, " "I tell you what, how about you go fuck yourself", & he hung up. I've been getting tows & bringing my vehicles to Pro Auto for repairs for the past 10 years & I didn't say anything to Bob to deserve to be insulted like that. I know a lot of people in Bonner County & I'm gonna be sure to share the word of how Pro Auto treats its old customers. Merry Christmas

I went in for an oil change. Felt like I was dealing with honest, respectful professionals.read more

Amazing new shop, well set up and ready to address all your vehicle maintenance needs. Took care of…read moremy oil & filter change plus checked the tires, filters, etc. New family business. Just moved from Tennessee. I highly recommend this shop. The others I attempted to try were just pathetic.

I have had the pleasure of using this shop 4 times now. The honesty, knowledge and friendliness of…read morethis place is refreshing. Curtis is always helpful in understanding your issues and honest in his advice...VERY fair in his pricing. My car has always been in and out in a timely manner. If I could give this place 10 stars, I would. Thank you for everything, Curtis and crew!

Curtis is a gem of a mechanic. He's straight with you about what is really necessary and what isn't…read more("I wouldn't worry about that unless it actually goes out") but also works well with outside parts ("this'll be cheaper if you buy it through eBay and I just install it for you, here's the listing number you'll need"). The guy is honest and reliable, and if he says it'll be ready on a certain day, it is. My in-laws also take their cars here, and once they had their car break down after he had done a repairs - it was a faulty part apparently - and he came and picked my MIL up from where her car broke down, towed the car, and gave her his personal vehicle as a loaner while he fixed the issue. He is definitely good people. Having an honest and reliable mechanic on this side of the Long Bridge is a godsend. We're very thankful for Curtis and his crew, he gets our business every time.

Great Service, friendly employees, goes above and beyond. Dropped our vehicle off to us when it was…read morefinished!

Check engine light was flashing in my truck at the start of my 75 mile commute home. I managed to…read moreget the truck up the hill, and called Ponderay Autocare the following morning. They were pretty stacked, so it was a few days before I could drop it off. In the end, I was quoted about $1,500 to replace the intake manifold, spark plugs and attendant wires. The repair took 24-36 hours to get the truck back, and just in time: It is our only 4wd vehicle and there was a big snow storm on the way. Well, a week later, I'm making the exact same 75 mile drive home and sure enough, the truck starts exhibiting the same symptoms for which I'd brought it in; engine misfiring, and check engine light flashing. I brought it back the following morning, and though it was another day or so before they could look at it, it turned out to be a bad spark plug wire and there was no charge for the repeat service. It has been running beautifully since. On the whole, communications here can be clipped and terse, but it also means no nonsense, and I've detected no underlying dishonesty from anyone here. They're very straight up, and very busy, which I consider good things for a mechanic shop. The business itself is pretty small, with two garage bays and a small, closet sized office. Parking can be a little tricky, and unless you know what you're looking for, the business can be a little tricky to spot the first time around. They're very close to the Hoot Owl Cafe, which is about a 5-10 minute walk down the highway, so you can at least grab some quality grub if you're waiting for diagnosis or repair. I live all the way up in the Naples/Bonners Ferry area, but if I've got vehicle trouble again, I'm driving the extra miles to bring it here.