Excellent work and great customer service! They fixed my truck and it looks like new. Paint…read morematched is 100 % ! Very impressive and I would recommend them to anyone who has a vehicle damaged.

I brought my van in after being quoted for paint work and rust removal. Without contacting me or…read moregetting my approval, they did not remove all of the rust and instead sprayed Rhino lining on the roof rather than painting it as I had been quoted. Within a few months the rhino lining was already developing small cracks. When I later posted a review about my experience, Fox Auto Body responded to my review by claiming online that I had approved the work. I unequivocally did not. When I contacted them and vehemently challenged that statement, they subsequently appeared to back off that claim, telling me that they would delete their response. I then asked about a refund because the work performed did not match what I had been quoted for. I was told they could not offer a refund because of my review and my email response to them. Well, yeah, when you lie about what happened, I am going to call you out for it. To give that as a reason for refusing a refund seems both odd and unethical, but I digress. Their justification for the changes was that this was a more "cost-efficient" approach. A euphemism for cutting corners. Moreover, that approach was taken without discussing it with me first or obtaining my approval. I challenge them to present any evidence that I approved these changes. They will not, and cannot, because I never did. From my perspective, the issues are straightforward: the quoted rust removal was not fully completed, the roof was Rhino-lined instead of being painted as quoted, and these changes were made without my authorization. Again, their initial public claim that I had approved the change was later withdrawn. This demonstrates, in my view, not only that I was dealing with a company willing to shamelessly cut corners to maximize profit, but also one that appears willing to say whatever is necessary to avoid accountability when challenged. What will their response be this time, I wonder? Based on my experience, I would highly recommend using another body shop.

I traveled from the Oregon coast just to purchase my vehicle because of the stellar service I…read moreencountered via Phone with salesman Sean, finance gurus Paul and Tim. Full well knowing exactly what I wanted without test driving. When I got there Sean encouraged me to do a test drive just to be sure because he wanted me to be sure I drove away without regret and happy. it wasnt your typical car sales experience, he wasn't pushy didn't try to upsell and really truly wanted to make sure I had the best experience. Paul and Tim had everything ready for me to sign by the time I got there and it was the most professional and easy car buying experience. They went above and beyond getting me INCREDIBLE rates and weren't the typical push to upgrade. They listened to my wants and needs and my limits. I the one way 8 hour drive was worth every penny and there is no way I will ever go anywhere else to buy my cars. Customer for life!

Everyone was so friendly and helpful and answered all question…read more They were not pushy and made our experience great. Highly recommend Joe Henderson. Mike White Ford of Sanpoint was the best.

I have had the pleasure of using this shop 4 times now. The honesty, knowledge and friendliness of…read morethis place is refreshing. Curtis is always helpful in understanding your issues and honest in his advice...VERY fair in his pricing. My car has always been in and out in a timely manner. If I could give this place 10 stars, I would. Thank you for everything, Curtis and crew!

Curtis is a gem of a mechanic. He's straight with you about what is really necessary and what isn't…read more("I wouldn't worry about that unless it actually goes out") but also works well with outside parts ("this'll be cheaper if you buy it through eBay and I just install it for you, here's the listing number you'll need"). The guy is honest and reliable, and if he says it'll be ready on a certain day, it is. My in-laws also take their cars here, and once they had their car break down after he had done a repairs - it was a faulty part apparently - and he came and picked my MIL up from where her car broke down, towed the car, and gave her his personal vehicle as a loaner while he fixed the issue. He is definitely good people. Having an honest and reliable mechanic on this side of the Long Bridge is a godsend. We're very thankful for Curtis and his crew, he gets our business every time.

They always go out of their way to help. They do great work, they are honest and friendly. I have…read moresent many folks there and will continue to.

I called & requested a quote from Bob on Tues. Dec. 16, 25 to replace the alternator in my 2005…read moreFord F-350. Bob said his only mechanic was out on a tow job & he would get back to me on Weds. with a quote. GBob didn't call on Weds. so I called him on Thurs. Dec. 18, 25. I asked if he had put a quote together for me & it sounded like he was looking thru some papers & just to make small talk I told him if Pro Auto didn't have time to repair my truck to just say so, & I'd look elsewhere. Bob imediatly snapped back at me & said, " "I tell you what, how about you go fuck yourself", & he hung up. I've been getting tows & bringing my vehicles to Pro Auto for repairs for the past 10 years & I didn't say anything to Bob to deserve to be insulted like that. I know a lot of people in Bonner County & I'm gonna be sure to share the word of how Pro Auto treats its old customers. Merry Christmas

They diagnosed the issues with my Subaru Forester thoroughly, explaining in detail how and what was…read moreneeded to correct them. Work was done in a timely manner and at a very fair price. The owner was very knowledgeable and friendly, working with me to schedule a few different issues to better fit my budget. Will always go back for my automobile needs. Great job!!

Todd and Bob are honest with professional work ethics! Last week was one of the few times we took…read moreour Toyota Tacoma to Nelson's Auto. Todd was fair at pricing, explained every detail of work needed to be done, was on time on ordering the parts, and fixed our toyota truck that needed alots of work on a proper timing! Absolutely great service, super value for the money paid, friendly professional team. I recommend them to anyone looking for a trustworthy mechanic shop in the area! Thank you Todd and Bob for the great work and customer service!

I went in for an oil change. Felt like I was dealing with honest, respectful professionals.read more

Amazing new shop, well set up and ready to address all your vehicle maintenance needs. Took care of…read moremy oil & filter change plus checked the tires, filters, etc. New family business. Just moved from Tennessee. I highly recommend this shop. The others I attempted to try were just pathetic.

Joe is a great mechanic and good guy! He's helped me out a ton over the years. First he got donated…read moreparts and donated the labor to fix up my first car after my accident. Then after I had my suspension redone by him and it felt as if my frame was welded together. He re-did the work on my suspension and had the new OEM shocks I brought him installed at no additional cost and even refunded me the cost of the original shit chinse shocks he installed trying to save me money. Overall highly recommend, affordable rates and great guy who works with you! (Side note: The front desk people are also very friendly and understanding.)

Joe has been working on my rigs for years. If it's broke, he can fix it. This man is, hands down,…read morethe most honest and skilled mechanic I've ever used. Fair, honest, knowledgeable, with absolute integrity. If he can't fix it, he tells you. If he can fix it, he does. He knows his stuff on both diesels and gasoline engines. Hands down, Joe at Bulldog Automotive is the very best. --D. L. Keur, Sandpoint, ID

I took my 1988 Toyota 4x4 pickup to Rachel to stop the bed from rusting out and paint the whole…read moretruck. She did a fantastic job of restoring my truck to showroom condition. She was easy to work with and stayed in constant contact with me throughout the restoration, calling, texting and sending me progress photo. She is very detailed and a true protectionist. On my drive home from picking it up I had a motorist give me a thumps up at a stop light. I would not hesitate recommending her to anyone interested in having their vehicle worked on. she is a true professional.

Quality bodywork is a dying art, but not here. Anybody can do basic insurance work. This place…read morehas real talent at a fair price. They corrected some garbage work I had done elsewhere & the paint work is flawless. Don't tell anyone, but I woulda paid way more