I went in for an oil change. Felt like I was dealing with honest, respectful professionals.read more

Amazing new shop, well set up and ready to address all your vehicle maintenance needs. Took care of…read moremy oil & filter change plus checked the tires, filters, etc. New family business. Just moved from Tennessee. I highly recommend this shop. The others I attempted to try were just pathetic.

Traveling through Idaho and noticed an air intake manifold was loose underneath my Ford Explorer…read more Went to Six Star, and they immediately took a look, fixed the problem in minutes and got me on my way. Awesome business and personnel (Anthony and Brandon)

Love these guys, gals, and Missy! Been taking our cars there for years! The shuttle service is…read moregreat!

Follow up work was needed for my Ranger 4x4, and Burnett went above and beyond to make sure My…read moretruck and I were sorted out. I can't tell you how much this level of professionalism is appreciated! This shop has earned my loyalty.

Retired and traveling, my tow jeep started making noise somewhere in the driveline. It was Friday…read moreat noon when I found Jeremy at his shop. He was covered up with work but said to drop it off and he'd check it out as soon as possible. I expected to have to extend our reservations at an Rv park until next week. Jeremy called me at 4:30 and told me it was ready. The cost was less than I expectEd and the diagnosis and repair was done professionally. Wish these guys were closer to where I liv. Thanks Jeremy, you really helped us out.

Thank you so much for finding the rav4 for me!! I just love it and it's so fun to drive…read more Also you are definitely my go to for repairs on my vehicles. Always honest and what you fix stays fixed!

I bought a truck at this business, they were all smiles and hugs getting me in there, once I bought…read morethe truck, days later, I found that the heated seats didn't work properly nor did the power side mirrors. I called them up as soon as I could and they wanted nothing to do with me. All they do is buy auction cars, clean them up, and sell them with no integrity at all. Be very wary of this business. Horrible

Jay truly provided outstanding communication, understanding, and support to get my car fixed at my…read morehome. I called late at night and Jay answered the call! What a blessing this service is to our community! Highly dependable, very knowledgeable and very reasonably costs for parts and labor! I highly recommend and trust Jay as our "Go To!" Mechanic!

We called Jay on Friday after Thanksgiving when we realized we had a significant oil leak with a…read morecouple of long drives ahead. He met us on Saturday and diagnosed the problem and worked to find the valve gaskets we needed. He found the parts and got the car fixed so we could get on the road. He's honest and great to work with. We highly recommend him.

I am travel medical and I was having challenges with my Chevy van. It was a blessing to meet…read moreRichard in the service department. He is the kindest, most knowledgeable, caring service advisor I have come across. I highly recommend Taylor Chevrolet for all your service needs.

Had a great experience here buying a new Traverse. Aaron was awesome to work with - responsive,…read morecommunicative and just easy going. We live several hours from the dealership and had put a deposit down on this car. I've never purchased a car so quickly and easily when we arrived they had us out the door in less than 45 minutes. Alexis who handles the paperwork was wonderful as well. We wouldn't hesitate to come back here to buy another vehicle.

Great group of guys here!…read more The team here really helped me out and did an excellent job on my 2007 Highlander-fitting me in on short notice and doing an entire front and back brake job with calipers and the whole works. I was 5 days out from leaving liberal Livingston, Montana on a quest to find a town where authenticity and God's presence is present, and my breaks started to squeak, so I went to all service tire in Livingston to get everything checked out and balance and rotation for the road trip and they said I needed breaks all around, and I decided if I was going to be stuck somewhere there's no better place than Sandpoint/Ponderay as I passed through twice before and remember how humble and nice everyone was there. I called around not thinking anyone would have any availability, calling Six Star auto first, and the gentleman had a few recommendations, before circling back to Compass Auto Repair - he said, "definitely try Compass first," so I called Compass thinking it was a long shot, and explained the big job in store on short notice, and the gent answering said they happened to just have a cancellation and that he could possibly do it IF I could make it there by 7 a.m. in two days and if they had the parts - super appreciative that there was even a window of possibility, I said I will 100% be there Thursday at 7 a.m. with the caveat I totally understand if they couldn't do it one short notice (I just had a feeling they would make it work). I also called right before they closed and could tell he had put in a long day of service to keep people and their families safe on the road, but he graciously was patient with my complete lack of knowledge on the extent of what the problem might be, and put me in the schedule for 7 a.m. Thursday. I showed up at the appointed time and asked how long it might take just out of curiosity and they said probably would be done by early afternoon, if not sooner. Within 30 minutes I got a comprehensive quote via text explaining thoroughly everything that needed to be done, and it matched exactly what "all service tire" in Livingston said (great folks there too btw). The text was really cool, because it was so quick (these guys don't mess around,) and I approved it immediately - so grateful they were able to fit me in and do the comprehensive diagnosis so quickly. I even called to check to make sure and they were gracious explaining everything. I assumed I'd be wandering around in the hot Sandpoint heat for the next 6-8 hours, but within 4 hours or so I got a text saying it was ready to go (what!?) I imagined what a well oiled operation it was, and had the image of one expert doing one thing, while another was working on another part. The price was exactly as quoted, and even a 3% discount for paying cash! God Bless these men for their dedication, hard work, service, and very fair price for fitting me even on short notice and keeping everyone else safe on the road too. When I went to pay I saw they were booked for weeks, so I was feeling so blessed for them getting in and also the peace of mind that I could travel through the rugged, often steep, pothole covered National Forest roads (I'm too cheap to pay for camping and I like the solitude anyway) without any worry. Quite a few times going down some steep, winding roads I gave thanks and blessings for what they did on short notice and what a good job they did. You will probably want to book more ahead of time then I did. One last thing I almost forgot is they sent me a text a week into my trip making sure the job was satisfactory - who goes the extra mile like that nowadays? These guys do!

We brought our RV to Compass Mechanical Repair in Ponderay with clear instructions about what…read moreneeded repair: an identified exhaust leak, leaking airbag fittings, a front suspension noise, and a general inspection. We explained that the exhaust leak location was already known and easily accessible, and that the airbags simply needed new fittings. These instructions were written clearly on the invoice they provided Instead of performing the repairs, the shop initially billed us over $1,200 just for diagnostics on the issues we had already described. This included $340 to diagnose the exhaust leak, $340 for the airbag fittings, and another $340 to look into the suspension noise (without finding the cause) and $170 for one hour of labor we asked for to check the van for any other issues. They also charged $160 in shop supplies, which we were told is billed as a flat percentage, not itemized. When we asked about the charges, we were told the shop always performs its own diagnostics as policy. They also said "it is industry standard". In our 11 years of full-time RV travel, we've never encountered that approach or been billed in this way. After discussion, they reduced the total to $750, but no repairs were completed. Their brake quote was also about $500 higher than Les Schwab's. Overall, we were very disappointed in the billing process and communication. Based on our experience, we will definitely not return

Took my truck in for the tranny to get fixed .Came back with the breaks spongy and no power…read moresteering.

Untrustworthy!…read more Performed tasks not authorized. Lost pieces then charged for replacement. Failed to install safety equipment while reassembling. Their motto is choose 2. Do you want your vehicle done cheaply, fast or right. What you get is expensive, slow, and wrong. One star is for the fact once upon a time the owner was a trustworthy mechanic. And the bbb expects a star rating.