I've been taking my car to perfection for years, they always do such a great job getting straight…read moreto it and having it done fast! Always worth the quality and time.

Been using these guys for years and it's always something. They do my girlfriend's oil changes when…read moreI'm not around or don't have the time and her truck always has less bolts on it than when it went in. Also noticed they are not changing the filter since the last time I changed it and I'm pretty sure using conventional oil instead of the synthetic that I use and adamantly tell her to request. Could she be forgetting to relay the message? Possibly but not likely. My truck is a whole different story. Took it to them to put pressure sensors on my winter wheels and right off the bat, they charged me double what was quoted. Then when they program the new sensors, they take over an hour and somehow unprogram my original sensors in the summer wheels. Then of course they tell me I need new sensors in the summer wheels so I just purchase an additional 4 which I immediately had problems with the programming and stop working within the year. Management takes no responsibility and claims that I only had one or two sensors replaced and wants me to get receipts from last year and bring my winter wheels in which they retract when I say, "sure I'll go get them". Then they act like I'm wasting their time taking up a bay when they never did the job I paid for in the first place. Long story short, they are either incompetent because they don't know what they are doing or scamming because they do know what they are doing. From the way they treat my girlfriend and the other women that I've seen go in there, not to mention the nonsense way they went about the sensor issue, I'd say their a snake oil selling shop and recommend just going to Les Schwab down the street.

Robert helped us out with a tire going flat, while visiting the town. He was absolutely wonderful…read moreand went out of his way to help. Very pleasant to talk with and extremely helpful. Highly recommend this place and their impeccable service.

If you need expensive tires, do come here. If you need anything else, stay away or go to the CDA…read morestore. Had front end work done here and they failed to put the bolts back in my lower splash shield. Of the six bolts holding the splash shield, they installed only two. Luckily I was near an auto parts shop when the shield came loose and was able to fix it. Not the kind of service one would expect after spending $1000 and waiting five hours!

The service at the counter was great. The guys doing the tire installation is where I have a…read moregrievance. The young man checking me in had me sign a waiver so I could have the 2 tires I bought( from walmart) installed in the front. But after 2.5 hours of waiting they came back and told me they couldn't install only 2 tires on my truck cause it is 4x4. I don't understand why,but ok, that's their policy. But they could have told me that right away, not after I had been sitting and waiting for 2.5 hours!!! They need to have that on their app and have their employees trained better. I learned a lesson today. No more walmart for car service!!!

Forget getting a "quick" oil change here. Drove up to one of 2 empty oil change bays. Employee came…read moreout and asked what I needed. When I told him just an oil and filter change he asked if I had an appointment. When I said no, he requested I drive around to an empty service lane where he would take my info. I could tell he was motivated to work so I just drove off. Sorry but I'm used to 15 minute drive up oil changes where they rotate you tires and check battery, differential, and filters. Next shop was booked 2 weeks out and the Rapid Lube had no cars but a call suggested they could maybe get to it on a few hours! So much for rapid. I ended up finding Blackstone and they were awesome! Separate review for Blackstone to follow.

I went in for an oil change. Felt like I was dealing with honest, respectful professionals.read more

Amazing new shop, well set up and ready to address all your vehicle maintenance needs. Took care of…read moremy oil & filter change plus checked the tires, filters, etc. New family business. Just moved from Tennessee. I highly recommend this shop. The others I attempted to try were just pathetic.

FIRST, run from this business and its owner as fast as possible…read more DO NOT DO BUSINESS HERE! If you read all of my YELP reviews, you will realize that 90% of them are positive. 4&5 Stars. I only leave a bad review like this one, when the public really needs to know how bad or dangerous someone is! To start with, I am the kind of person that is very easy going and I never get angry and I rarely ever raise my voice. When I find someone honest, I'll do business with them forever! I have a 2004 F-350 that I took to get repaired at this business. In the past 14 months, I brought the same truck here 3 times to have the 4x4 fixed. In total, I've spent over $4,000 at Gription Tire Pros on this problem. They have replaced (All the brakes, Calipers, pads, rotors, Upper and Lower Ball Joints, the wheel hub assembly, the Front axel U joint and seals.....etc, etc...)The 4x4 would engage, but it still made a horrible knocking sound whenever I tried to use it. My third visit to Gription to have them diagnose and fix the problem was two days ago. I worked with Tim, who seems like a really nice guy. Tim told me that the locking hubs needed to be replaced and that it would cost $818 and they needed to kept the truck overnight. I told him, I needed the 4x4 to work, so I approved the work and they did it. When I picked up the truck, I didn't test the 4x4 because it was late and I was going to be driving it on the highway to get home. (BIG MISTAKE) But, when I got home, I engaged the 4x4 and the same horrible knocking sounds were still there. This morning I took it back into them, but this time I was confronted by Jose, the owner. I told him the problem was still not fixed. We did a quick test drive in their parking lot and when he heard the knocking sounds, he put the truck in a stall and up on a lift. I was getting a little frustrated, but I politely asked Jose "Why didn't you guys do a quick test drive yesterday before telling me the problem was fixed"? Jose said "we wouldn't have replaced the locking hubs if they didn't need to be replaced". I said "Ok, but if you drove the truck 10 feet you would have realized the problem with the 4x4 was still not fixed and that's why I brought the truck in here." That was all it took for Jose to completely loose his cool! He said,"Get the Fuck out of my shop"!!! I was shocked that a simple, honest and legitimate question from a customer that has spent thousands of dollars in your business was meet by such anger. He came closer so no one could hear and said, "If you don't leave my shop I'll smash your scull with a wrench"! My truck was still on the lift so I couldn't leave. I walked into the lobby to wait and ask Tim for his opinion about my Truck and the situation. Jose pulled my truck out of the stall and followed me into the lobby. Ranting and yelling at me. The look on Tim's face and the girls working behind the counter was one of shock! I think they kept quiet, so not to get fired. Jose then pushed me out the front door and shut it in my face. I have no idea why he acted so violently and rudely to such a legitimate questions from a paying customer. Maybe it was the MAGA hat I was wearing? Anyway, I immediately drove down the street to Nelson Automotive repair. They diagnosed the problem, A worn out Front Drive Shaft Assembly. They ordered the part and installed it in under 2 hours while I waited. It cost $1,150 ($150 labor and $1,000 for the part) But, It fixed the problem and now the 4x4 works perfectly!!!! If you take the time to read Jose's responses to other unhappy customers, he always blames the customer and accuses them of lying! Don't be fooled by this maniac! Stay far, far away!!!!

So about a year ago I had four of Gription's house brand (Hercules) tires installed and within the…read morefirst two months I had to replace three schrader valves (the little part inside the valve stem) because you could hear the air escaping whenever you removed the valve cap. Every week since purchase I have had to add air so today I returned to Gription to have them examine the tires. I asked a simple yes or no question as to the availability for service and was met with the most asinine, insanely rude, completely unprofessional people I have ever dealt with. These two women could not even answer a simple yes or no question without a barrel full of attitude! This is not a dive bar, it is a business! Stay far, far away from this place, spend your money elsewhere!!!!! Sorry that I had no option for zero stars because this place is completely screwed up!!!!

Everyone was so friendly and helpful and answered all question…read more They were not pushy and made our experience great. Highly recommend Joe Henderson. Mike White Ford of Sanpoint was the best.

I recently purchased a vehicle with Joe Henderson and he was great to work with. My wife and I are…read morevery pleased with the vehicle Joe had recommended for us. All other staff was very friendly and worked together very well to make the sale quick and easy.

Big Brand Tire in Ponderay is the best. They are extremely knowledgeable, always accommodating of…read moreschedules and great to work with. I highly recommend!

Great staff, great service and prices are very reasonable. They also offer financing if needed.read more

Great Service, friendly employees, goes above and beyond. Dropped our vehicle off to us when it was…read morefinished!

Check engine light was flashing in my truck at the start of my 75 mile commute home. I managed to…read moreget the truck up the hill, and called Ponderay Autocare the following morning. They were pretty stacked, so it was a few days before I could drop it off. In the end, I was quoted about $1,500 to replace the intake manifold, spark plugs and attendant wires. The repair took 24-36 hours to get the truck back, and just in time: It is our only 4wd vehicle and there was a big snow storm on the way. Well, a week later, I'm making the exact same 75 mile drive home and sure enough, the truck starts exhibiting the same symptoms for which I'd brought it in; engine misfiring, and check engine light flashing. I brought it back the following morning, and though it was another day or so before they could look at it, it turned out to be a bad spark plug wire and there was no charge for the repeat service. It has been running beautifully since. On the whole, communications here can be clipped and terse, but it also means no nonsense, and I've detected no underlying dishonesty from anyone here. They're very straight up, and very busy, which I consider good things for a mechanic shop. The business itself is pretty small, with two garage bays and a small, closet sized office. Parking can be a little tricky, and unless you know what you're looking for, the business can be a little tricky to spot the first time around. They're very close to the Hoot Owl Cafe, which is about a 5-10 minute walk down the highway, so you can at least grab some quality grub if you're waiting for diagnosis or repair. I live all the way up in the Naples/Bonners Ferry area, but if I've got vehicle trouble again, I'm driving the extra miles to bring it here.

Traveling through Idaho and noticed an air intake manifold was loose underneath my Ford Explorer…read more Went to Six Star, and they immediately took a look, fixed the problem in minutes and got me on my way. Awesome business and personnel (Anthony and Brandon)

Love these guys, gals, and Missy! Been taking our cars there for years! The shuttle service is…read moregreat!