I worked with Tyler over the phone for a week. He sent me a video and was responsive to emails. I…read morelet him know that I was going to come from Boise to get a Kona I wanted and he was cool enough to hold it for me until I could make it there on Saturday. Everything went smooth and there were no shenanigans on pricing, especially since I came from out of the area. I'd buy from here every time. They gave a nice price for my trade too.

I took my 2026 Palisade in for it's first service tooday. I was warmly greeted by the Service…read moreAdvisors. Brody is who ended up helping me. He was very friendly and professional, said the service work would take about 2 hours, it only took 90 minutes, bonus because I was waiting. While waiting, you have access to snacks and beverages. When my vehicle was ready, Brody explained to me what was done, explained recommended service intervals and answers all of my questions regarding future services. In the end, he also informed me that since this was my first service on our new vehicle, it was performed as a courtesy. I was somewhat surprised and very pleased. Midway and their staff totally met my expectations when we purchased and todays service experience. Prior to purchasing our vehicle, I was told by many local Hyundia owners to stay local, this is a family owned business and they treat their customer great. I was not disappointed and will surely tell other of my experience

Service is great. Fast appointments!! If they say they will contact you, they do! Something that…read moreis not often done nowdays.

Had check engine light on went in knowing it was gas cap related just wanted it cleare. Tech told…read moreme there was a download needed to prevent this from happening and it would cost $300, reluctantly I paid it. then 2 months later same thing happens. I go back now I'm told I have to replace a bunch of components. I asked why I paid $300 for download when all these components needed to be replaced at $628. I get in my Jeep and drive off then realize Tech broke my gear shift knob. Beware of this rip off dealership. Never going back to them again!!!!

My fiancée and I had a great experience here. We bought a 2021 Tahoe and Amanda Alden the sales…read moremanger and Harley made the process easy. Would 100% buy here again and would recommend others to do the same.

Bought a used car from them. We only had the car 2 weeks and the engine seized up. When we…read morecontacted the dealer they said they would look into it. Their response was that they would not cover any cost of repair or replacement of the engine. They pride themselves on being a family business but certainly don't treat you that way. Terrible customer service. Do not waste your time. Go somewhere else.

I told Brandon what I wanted and he found my V8 camaro for me. It was a challenge because it was…read morein Canada but Group got it to Idaho! What an exciting car! Now, I want to find a custom, standard old school pickup. I know they can do that for me. Thanks guys!

Tylor, Cody, and the rest of the gang at Group Wholesale knocked it out of the park. I presented…read moreTylor a challenge when I arrived at the dealership. I wanted to upgrade from a vehicle that just no longer met my needs, into a Tundra. Tylor listened to what I was trying to do, asked some questions to make sure he got me exactly what I was after. He then presented some options, and told me exactly what it was going to take, and let me decide what direction I wanted to go. They offered me a fair price on my trade, and showed me a truck that was exactly what I wanted. There were couple things that I wanted them to do, and while they weren't huge things, I wanted them done. They worked hard to meet my schedule, and and made sure things got done, and with perfect results. I have very high expectations and you guys exceed them, every single step of the way.

Do not shop here...the place sells junk , the owner Keith lies and when u catch him he lies more…read more We unwind the contract which states both parties return everything u gave. In my case I gave 1000.00 and he only gave me 800.00 back claiming paperwork cost. Yes I could sue him. I don't want to give this AH a other minute of time. DO not shop there u will regret it. On my review on Facebook he sees he offered to fix stuff. He already knew about the bad ujoints cuz I took the idiot for a ride. Then there was a throttle sensor that was bad..he knew about that too. When they ran it on a diagnostic machine it showed the codes for it. And he claimed he runs a diagnostic on all his cars first. Bs.. he's a liar and lower than a worm and runs a shifty business.

I bought a vehicle from this place and it's turned out to be a nightmare. First they don't clean…read morethe vehicles. They put them on the lot right from the auction. I traveled 3 hours to pick up the vehicle and it was filthy, no fuel and I could not get it to come out of park. The owner got it to unlock and made some excuse about a sensor being hit with someone's foot. He made mistakes on the paperwork also and I still can't get it registered. I broke down 2 weeks later. $650 for a new alternator. Then 2 months later I am back at the repair shop. This time it's $1000 for 2 sensors because they put the wrong oil filter in when they changed the oil! Do NOT buy from this.place! Their motto of selling affordable dependable vehicles is a joke. Bunch of crooks!

I bought my car from NW Group Auto Sales in 2024 and had a really good experience. They were…read morehelpful, straightforward, and easy to work with throughout the process. Even recently, Eli took the time to try and help me with an issue, which I really appreciated. That kind of customer service goes a long way. It's nice to know they still care about their customers even after the sale. Definitely a place that treats people well.

If we could leave no stars, that would be too many. purchased a vehicle from this company and the…read morenext day an electrical issue appeared. The battery was being drained. We spent 1,200 on a new battery and the time it took a dealership to sync the battery to the car. Contacted the company and they had us bring the car in for them to do their diagnostic on it. They had the vehicle for almost 3 weeks and hardly any response from them when we tried to find out what was going on. We didn't have the car long enough to even license it. We finally just said we were coming to get the car. We took the car for trade-in and the dealership pulled up a car fax that showed this car was a lemon and worth only 2100.00 at auction. We were given 2,500.00 for a trade-in for a vehicle that cost us 11,000.00 and 1,200.00 for a new battery. Our loss was 9,700.00. Stay away from this company. They are crooks.

Absolutely fantastic. Very customers oriented. Truthful, down to earth. No usual manipulation…read more Sincere and straight forward.

I purchased a new to me 2017 Subaru, I have owned for 2 months now as I was told they would fix a…read moreheadlight that was not working "I spent almost 4 hours to rewire it myself" after waiting almost 4 weeks. So now I just got it out of the shop because it had what I thought was a little misfire problem but after I paid over $1100 come to find out both fuel pumps and the EGR are bad and have been since before I purchased it apparently. I would definitely not go back with the stuff I have had to deal with now and they have made zero effort to make anything right. *UPDATE: August 2024 It's have been well over a year and I have put over $5,000 in this car with no end insight and have still not heard from this dealership after the reply to have someone contact me. Please be careful what cars you buy from this place because they obviously don't care as soon as it's off their property.

Please do not buy a vehicle from these people! We got a car…read morefrom them, maybe we got less than 30 miles on it an the transmission went out in it. Got $1000 back spent 3500$ into it still went out now we're getting another one for it. A $6900 car is costing us almost $1400. I wouldn't trust them at all.

Stateline Auto Sales have amazing cars! They take care of their customers! Very pleased with this…read moredealership!!

Driving cross country means I have to get my car serviced every 10,000 mi, so I was fortunate to…read morefind this place. Although the reviews were not very favorable, I decided to check it out for myself. Super easy to find, so that was a plus. Was able to get my car in right away... Actually was able to get a Irwin to get a oil change, tire rotation and air filter. Super nice and friendly, they got me in and I decided to hang out and wait. Which was nice to get back on the road. Bottom line? If I'm ever out running around again and needing kind of dealership, this one will be on my list of places to stop.

The service is a joke to WA buyers. I bought a new GTI full MSRP there. All went well. Called a…read morecouple months later after reading the harsh ride (it clearly had) was likely due to plastic shipping blocks clipped in the front struts and weren't removed. The service writer said he had never heard of this and explained 'sports cars are rough riding'. Thanks, good to know. I jacked it up in the driveway and could feel the blocks under the strut boot. Pulling the boot up, I could see the blue plastic 'puck'. Called back and they agreed to look at it - 'anytime'. So, I came in that Saturday where I was greeted with 'you need an appointment'. Then I realized out of state plates were making things go bad quickly. He came off very annoyed by this 'ambush' visit and said he'd have to check if this was even a warranty thing. He asked if the WA dealer looked at it like they had input or effort here. No, I bought it here thinking pre-sales prep was done here? Finally, a tech ran it in for a look on the lift. 15 minutes later, they removed the blocks and put the car back in the staging entry. The tech spotted me and said 'your key is in the console'. This first shop visit took 90 minutes abundantly clear the are disgusted with any non-residents waisting their non-revenue time. The 'writer' wouldn't make eye contact as I smirked leaving. No papers, no signature, nothing happened... just leave. I inspected the struts when I got it home to find they shoved the boots up to pull the blocks but didn't bother to reseat the lower boot to the strut body which you have to press and form back on with effort. They left it open to dirt. Had to jack-up and re-attach both boots back on the struts. Pretty sure they purposely left the boots flopping. I had carefully put the one I inspected back on pressing and turning to fit properly and why I looked. Not pro work - fast slop to get 'em out. First impression of their Service Dept? How 'bout never again!

I traded my car in for a truck but before I did I test drove it of course and it was shifting…read moreperfectly and now 2 days after signing the papers there is oil all over the exhaust causing a cloud of smoke when I'm going down the road and the transmission is acting up shifting really hard or sometimes not wanting to shift at all and lastly the rear differential is leaking , well anyway would highly recommend not doing any business with them

The people are nice when selling th.e car to you. But once you buy it and have problems with car…read moretheybureat you like shit. When I was buying my car I noticed the coolant level was down. when I was purchasing the car they wanted to sell me an extension warranty. I said I didn't want it and I went in to sign papers I noticed that the warranty was on the total sale I said I didn't want this. the guys excuse oh sorry we must have missed understood you or didn't hear you which is b******* they knew what they were doing their crooks. I went ahead got the warranty anyways my car after the first few days was leaking. I looked in there and I was pretty sure the water pump was bad which it was it took it in to get repaired. The guy that did the work at the automotive place was very professional and got authorization from the warranty company to repair. I was going to take it to the auto credit but the salesman said are service guy is on vacation for the week so that's why I went to a different place. Then they were mad at me and said that the guy never got authorization which he did and he sent an email to the guy at auto credit that said there was not any email saying that it was authorized. so basically he was saying that the mechanic fixing the car was lying I had the mechanic call auto credit and talk to them and the guy ended up did finding the email showing that it was authorized. The mechanic that fixed my car I called in and asked if he ended up talk to him he said yeah wow what a dick he was. so all I'm saying do not do business with these guys they put on a show and they're nothing but crooks.