The saying, "you get what you pay for comes to mind"…read more A bit pricey but most definitely getting what you pay for here, I brought my Audi here and let me say; they aint no slouches. Quick at their job, professional, courteous, great at communication. I would highly recommend that you take your European car here, they go above an beyond. Will definitely be taking my car back for future diagnosis and repairs.

Service is excellent. I'm a 25-year customer. Location is…read morebad for an 84-year-old. Prices are becoming high for me.

I have an 72 Chevelle that I needed help with, this company did excellent work! staff and owners…read morewere amazing to work with and very much wanting to do what is best for you and your older car.

Quick to schedule an appointment for me. Always explain what needs to be done with costs included…read more Pricing is very competitive but so much less than the dealership. I have been a happy customer for over 10 years and highly recommend their service and standards!

They went out of there way to make sure my car was repaired properly. Would recommend every time.read more

Amazingly talented, efficient and friendly! I'd give ten stars if it were possible. If you own any…read moreBMW product including Mini, or have a classic Brit box, these chaps perform swimmingly! I'm chuffed to know them.

Best car buying experience I've ever had. Excellent customer service and no pressure. They were…read morewilling to work with me to get me in the car I wanted. I highly recommend buying a car with them!! Thank you Dan and all the staff involved with my purchase!!

We visited Parker Subaru in Coeur d'Alene with no intention of buying a car…read more None. We were there to look, learn, compare, and maybe file the information away for some future decision. Apparently, Parker Subaru did not receive the memo. For context, my wife and I have purchased 22 Hondas over the years and currently own a 2025 Honda CR-V Sport. So, for us to break our Honda streak--and while already owning a vehicle in this same general category--says something. Yes, we were impressed with the Subaru Outback, but this review is not primarily about the vehicle. Cars are personal decisions. This review is about Parker Subaru, and especially about Kyrus Condon. The dealership itself checks every box: immaculate facility, comfortable design, wide selection of models, trims, options, and colors, plus an indoor service bay. Everything about the place felt clean, organized, and professional without feeling cold or corporate. And the people were even better. Every person we met was a true professional, including Vance Allen in finance, which is usually my least favorite part of buying a car. Vance made that process clear, comfortable, and surprisingly pleasant. But Kyrus Condon is the one who turned a casual visit into an outstanding experience. Think of the worst attributes people often associate with car salespeople. Now imagine the exact opposite. That is Kyrus. I am in my 70s, so naturally anyone in his 20s still qualifies as a "kid" to me. But from the moment he greeted us, we had the sense that he genuinely had our best interests in mind. Not as a sales technique. Not as a polished routine. It simply seemed to be who he is. Kyrus has the rare ability to make you feel like work is his excuse to meet people and try to make their day better. You cannot train that. You cannot script it. And then there was his knowledge. My wife and I could not get over his database. There was not a question we asked--and I ask more questions than a toddler on his first trip through a natural history museum--that he did not answer quickly, clearly, and accurately. At one point we began trying to manufacture questions just to see if we could stump him. Curses, foiled again! After our test drive--which was supposed to be nothing more than information gathering--we found ourselves asking Kyrus for the sale. That, I suspect, may qualify as a lane departure of its own. From there, the next steps were easy, pleasant, and refreshingly free of pressure. And that includes the pricing. I came in mentally preparing for the usual dealership dance, but Parker Subaru presented a price that beat both my best-case scenario and what I was already willing to pay. It did not feel like something we had to wrestle out of them. It felt like one more expression of how they do business. Parker Subaru earned our business. Kyrus Condon earned our trust. And now, somewhat unexpectedly, I find myself not only happy with the Subaru we purchased, but also contemplating whether our relatively new CR-V should be traded for an Outback Wilderness--because apparently, once Parker Subaru gets your attention, it does not let go easily. Highly recommended.

Great honest staff that provides efficient, reliable, and high quality service. Will use every…read moretime I I need car repairs!

The service never fails. Quick, efficient and nice. Would be full five stars but when I got there…read moreafter 8 (when they open) the technician was eating breakfast and I had to wait. When you open you should be open. But like I said, great service. I'll be back again.

They did an oil change and rotated my tires for about $110. They let me know they didn't have…read moreenough info from the manufacturer to repair an issue with the AC I'm having. I had to leave my car in their lot and they were super friendly about it which I appreciated a lot. The team seems friendly, professional, and honest.

We have been taking our cars to Martin's for several years now. We are so glad we found them. They…read moreare kind, honest, responsive and professional. We would not go anywhere else.

Wow, about the rudest experience I've ever had! The afternoon of August 25th, roughly 2pm I called…read morethem and while speaking to the women who answered was treated so condescending and rude I almost hung up before finishing my call. I'm calling because I needed help, why treat a would have been customer so badly?! I tried explaining what I needed and not being a mechanic I'm sure I said some things in the wrong way or the wrong order but if you work there and your answering the phone you should not be rude and condescending when someone calls for help. All I can say is wow, that person has an authority issue if that's how she's treating people who call there asking for help. Why did you feel the need to be so rude to me, you knew what I meant and what I was talking about you could have been nice and you could have used customer service to assist me and would have had another customer. Now you have someone so appalled at what you did to me I'm never going to use your company.

I recently visited this automotive center for 2 alignments. One on my granddaughters vehicle and…read moreone on my truck. I had them do my granddaughter's vehicle first and when I dropped it off I expressed to the lady at the counter that the steering wheel was off center and needed to be centered. They apparently performed the alignment and test drove it, then told me that there was a clicking noise from left axle and new tires were mounted backwards. I picked up vehicle and left my truck for an alignment and also expressed that my steering wheel on my truck was off center as well. As I was driving granddaughters vehicle back to my work I noticed that the steering wheel was still off center! Little while later they informed me that my truck was ready so I went and picked it up. On invoice they put performed alignment and test drove and oil leak and needed belt. Driving back to work and once again the steering wheel is still off center! If you actually test drove both vehicles then they would have noticed that both steering wheels were still off center!! Services were done on a Friday afternoon so had to wait till Monday to contact them. I arrived on following Tuesday with my truck, they pulled truck on alignment rack then off 15 minutes later and actually went on test drive then back on alignment rack and then heard hammering and banging on front end of my truck that last over an hour, then lady at front counter informed me that they newbie that was working on my truck had broken the camber bolt and I should call for a ride because it would take awhile, this was 2 hours after I initially arrived. Went back to work and by 4:15 there was no word on my truck so I called and she said that the new bolts had just arrived and truck wouldn't be done because the new person who took over working on my truck leaves and 4:30. They informed me at 11:30 the following day that truck was ready. Counter lady confirmed last name with no empathy whatsoever and no personality and printed off new invoice that said replaced camber bolt and upper control arm, and now said 1/4" of play in steering and also said "this service was a one time goodwill gesture. No warranty" why didn't initial invoice say play in steering if you actually test drove it? How is it a goodwill gesture if your mechanic broke the bolts? He didn't stop when he noticed rusty bolts and informed customer that they could potentially break and would be more time and labor to repair them if they did break. Drove truck back to work and guess what? Steering wheel still off center! Few days later contacted them about granddaughter's steering wheel still off center and she replies, "repairs are need first" and would be charged again for an alignment. Informed her that tires mounted backwards has no effect on performing a correct alignment and making sure the steering wheel is center and neither does a clicking axle joint and all I get as a response is "repairs are needed". Lady at front counter needs to go to customer relations class because she has none. If review sites would allow -5 scores this place would definately get one! Go to a more reputable automotive repair facility.......

I'm visiting family in town and wanted to have my car checked out before hitting the road again…read more Gene was super nice and got my car in same-day, even though admitting they were busy that week. Even so, he called me the next day with my car already checked out, oil change, etc and ready to be picked up. Great, friendly customer service and I highly recommend.

Have been there twice now. Very communicative, reasonably priced, and very fast service. A few…read moremonths a log, my car broke down and he got I up and running without a prior appointment in less then three days when some large repairs were needed. More recently, I came in for a more routine repair and pointed out what needed to be done at a reasonable price and completed the needed service very timely. Highly recommend them for quick, quality service!