I ordered a jacket and pants from Addidas.com and these were shipped by Lasership. The package…read morearrived with mailing tape on it which Addidas never does. I opened my box and had the plastic covering for the jacket and the actual pants I had order but NO JACKET!!!!!! Addidas says it's the carriers fault. The carrier says we'll send an email to Addidas. Addidas says it's the carriers fault. The carrier says we don't do anything about this type of thing but-we'll talk to the driver to prevent this from happening again. Really?!! The whomever got a new jacket and I'm out the sale price of $60.00!!! No responsibility from either company!! Beware of this carrier if you want your merchandise to arrive -at all. Who has heard of a company so irresponsible!!!

Lazy, lazy, lazy and unreliable! I have on several occasions found packages at the bottom of my…read moredriveway in snow bank with no bag. Numerous times packages have been left in front of my garage bay (and subsequently run over, and I have found packages at a side door with TWO signs stating DO NOT LEAVING PACKAGES HERE. DELIVER TO FRONT DOOR. Note: it is also noted on the address label to please leave packages on the cover front porch. All of it is ignored.

I'm so grateful to live near this UPS store. They're always friendly, helpful and have the perfect…read moresuggestions for packaging and my shipping needs. Always thankful for their help!

I cannot speak highly enough about the incredible service I consistently receive from Sejal Patel…read moreat The UPS Store in woburn. Every time I visit, she goes above and beyond to make sure my experience is smooth, efficient, and even enjoyable! Sejal is the kind of manager who truly cares about her customers. Whether I'm shipping a package, printing important documents, or just have a question, she always greets me with a warm smile and handles everything with impressive professionalism and attention to detail. Her knowledge, patience, and genuine willingness to help are unmatched. It's rare to find someone who not only meets expectations but constantly exceeds them. Thanks to Sejal, I actually look forward to errands at the UPS Store--something I never thought I'd say! She's a true asset to the Woburn community and a shining example of what excellent customer service should look like. Thank you, Sejal, for everything you do!

Peter at the printing desk was awesome! I appreciated his patience and knowledge helping me…read morecomplete a time sensitive job. Thank you kindly.

Jackie and Eric went above and beyond to help me with shipping a large item! they are patient and…read morekind. I appreciate you both!!

Absolutely fabulous. I had a small but very important T-shirt printing job I needed done in a very…read moreshort timeframe. I called all of the big "established" printers in the greater Boston area, and nobody would accommodate the job. "We're too busy," they said. One printer kept insisting to me that the design I had would look "terrible" -- "it'll never work." "Also," he told me, "it'll be so expensive [well over $600 for the $30/piece per-color, per-side, per-effect plate set-up charges for the 29 shirts, two colors, front and back], "it'll cost me over $300, and I won't even have started printing the first shirt." He told me bluntly that "It's not worth it for me to do this job. Maybe if it was 100 shirts, or I had an extra week, it would be worth it for me." In the end, I DID manage to find a shop that told me they could do it -- they farm all their jobs out to their "mother ship" factory somewhere far away -- but with all the per-color etc. plate fees, plus a "rush charge" of $75, the job would cost over $700. Then I discovered Bella Printing. Starting to despair, I called up and spoke with Amber, the owner of the small, charming shop just down Main Street from Woburn Center. Amber was wonderful -- relaxed, professional, and very straightforward. Not only was she willing and able to do the job, but the price was close to half what the "big printers" were charging. "I don't believe in per-plate set up fees," Amber told me. "I think they're just a made-up fee that a lot of printers charge to get more money out of you." The only difference between Bella and anyone else, besides the starkly lower cost and the flexibility, was the fact that Bella's shirt silkscreening process can't accommodate "halftones" -- the conversion of pictures into small dots. My design had areas that I expected to be dots, so I just used an easy Photoshop process to turn the "picture-like" areas into lines of varying widths (Photoshop does this automatically) instead of dots. I got her the artwork, and she called promptly to tell me the lines appeared to be too close together. I modified the lines, resent her the artwork -- and two days later received a box containing SUPERBLY printed shirts, with two colors on the front and THREE colors on the back. Amber made the design look great -- in men's, women's and youth sizes. The shirt quality was fantastic -- nice, thick, 100% cotton Gildan. The shirt color, which Amber helped me spec out, was consistent across all shirts -- perfect. I cannot recommend Bella Printing more. Amber is a small local entrepreneur who simply does it better, faster, and less expensively than anyone else -- and she helped us out of a jam at the same time as she provided us with excellent quality printing. Rest assured, I will be calling Bella first -- for as many of my clothing printing, indoor and outdoor signage, banner needs, decals, etc. as they can handle. To summarize: I may have picked up my order, but OMG does Bella deliver! Bravo to a job beautifully well done, with aplomb to boot. Bella, quite simply, ROCKS.

From the owner: Our services include Screen Printing, Yard Signs, Stickers, Decals, Vinyl Lettering, Vehicle…read moreMagnets, and much more! Whether you need hundreds of customized T-Shirts for your business or 1 T-Shirt just for fun, you are in the right place. Many of our products have NO MINIMUMS Bella Printing is your one stop shop :)

I was walking into the store about 3 minutes after they closed. I started walking back to my car…read more The person who works there cane running out of the store and told me they would take me; they didn't want me having to go home and come back another day. That is the BEST customer service ever! That made my day! All it takes is a little something nice; I'll pay it forward!

I went yesterday to send back a package to Amazon, the woman at the counter helped with the process…read morebecause I did not have what I needed. I want to thank her for being very very helpful, I wish I could remember her name. I feel really badly that I have forgotten it. She was awesome

FedEx delivered my package to a wrong address, so far didn't receive it ebay said tracking shows…read moredelivered didn't get refund, FedEx delivered wrong address I have to to pay for someone else get my Tiffany's, hope she can return to me that she shouldn't keep it , that night belongs to her . But all FedEx problems delivered yo a wrong address, poor service

They need to pay attention to the sighns out front. PUT IN THE BACK. There is a reason. Someone…read morehas a handy cap and if its to heavy they don't have to carry it to far. UPS does it so I don't know why fed ex can't. FRUSTRATING!!!

The UPS store in Arlington Heights goes way above and beyond to make sure their customers are…read morehappy. I ordered a whiskey gift set for my husband for Christmas, which was dropped at the store as it required a signature. It was, in all likelihood, taken with outgoing parcels as it disappeared. I was advised what to do, and I called the vendor to ask for a tracer on the package. The customer service at the vendor was abysmal, and they never traced the package. The package resurfaced three weeks later and the owner of the store, remembering our conversation, delivered it to me herself. They have my business for life.

The UPS store in Arlington always gives attentive customer service and they move the lines forward…read morequickly. I came in today to print a homemade birthday card and Laurie the owner worked with me until it printed out just right. I was very appreciative.

I rented an auto transport here because my usual spot (the Saugus location) was booked up. The…read morefirst red flag was the woman that hooked my car up- she left equipment in my way so that I was blocked in trying to leave. I asked her to move it and she told me I could do it myself. Next, when I got home, I went to load my other car on the trailer and the front disconnected from my hitch. The ball is the correct size, she just never tightened it down on my car. Thankfully they took responsibility for the damage to my car and their insurance covered it, but even that was a slightly drawn out and annoying process. Their incompetence could have easily caused a major accident and killed someone. I'm just happy it didn't uncouple on the highway.

We appreciated the kindness and understanding. None better than this Uhaul and their people.read more

Here today! This…read moreUPSP Store is close to my hotel and close to Boston Logan Airport, I frequent here to return my Amazon packages. It's in a horrible location but the staff is nice. The location is horrible because it's always congested, you'd better be handling some quick, in-out business because parking is only 15 minutes per signage. Both times I've come, I've seen a wrecker truck hidden in plane site watching and timing. It's also difficult to get out because of the ridiculous traffic uuug, the way I've learned to handle the traffic here in Massachusetts is do unto others as I would have them do unto me AND simply be patient. What I mean by that statement is, when other motorists signal to get over/out etc render kindness to them. Be patient when needing to turn left or get over and others will do the same for you. I'll play a game with it, I'll say out loud "Who wants a blessing by allowing me to get over" sure as my name is Nikiba, someone will in fact hear me in their head and be so kind ask to let me pass, out etc. Here today! There tomorrow!

Be careful!!! if you use the UPS at Neptune road East Boston.. ALWAYS.. ALWAYS make sure they give…read moreyou a receipt. I went on 03/24 and 10/24 and drop off packages but they did not give a receipt. They never got delivered and disappeared. I tried to talk to the manager but he is never there and he did not contact me back even I left my info for him to do so. I finally opened a claim with UPS directly and they did not pay me because I didn't have the receipt. if you have the same problem contact this number 18007894623 and open a complaint against them. I think this is happening on daily basis.

Not sure why this location has such a low rating--I've never had any issues here. The staff is…read morealways efficient and friendly, the process is quick and easy, the store is clean, and there's always parking right in front.

Stoneham location- rude and bad customer service. I will never go to that store again!…read more The people at the Woburn Cummings park location are very helpful and friendly.